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Tag "WhatsApp"

Apr 05, 2023 • WhatsApp

WhatsApp Business Platform: Pricing Changes - June 2023

WhatsApp will introduce new conversation categories and change its pricing model on June 1st, 2023. What does this mean for you and your business?
Sep 28, 2022 • WhatsApp

Why engagement on the right communication platform is key

Today’s consumers expect easy and convenient communication with businesses. That means your business needs to be easy to engage with and reach when your customers need you. Being present on the right communication channels can make or break the customer experience.
Dec 23, 2021 • WhatsApp

5 Reasons to Use WhatsApp for Customer Service

With more than two billion users worldwide, WhatsApp is a popular messaging app many businesses use to connect with their customers. From sending automatic order updates to answering customer questions, WhatsApp for customer service is a valuable communication tool for businesses of all sizes. Let’s look at how companies using WhatsApp for customer service benefit from the messaging app.
Mar 01, 2021 • WhatsApp

WhatsApp Business Templates That Will Make Your Life Easier

There are many ways to use WhatsApp Business to communicate with your customers. Using WhatsApp Business message templates make your life easier and create a professional, engaging experience every time.
Jan 13, 2021 • WhatsApp

17 Ways Business Messaging Enhances Your Customer Satisfaction

The ease of communication between businesses and consumers weighs heavily on customer service. Emerging technologies offer numerous possibilities to start conversations with your customers. Conversational channels such as WhatsApp and Facebook Messenger are increasingly being used by companies to engage with customers. But how can you use these channels? To get you up to speed, we share some proven examples. Get inspired and enhance your customer experience today.
Sep 15, 2020 • WhatsApp

What Is WhatsApp Business? Top Benefits of the Most Popular Messaging App

Are you interested in learning about WhatsApp Business and what it can offer as a customer support tool? Introducing a new channel can be time-consuming and tricky – but not to worry. We’ve broken down everything you need to know about WhatsApp Business to prepare you for this new addition to your omnichannel toolkit.
Jul 10, 2020 • WhatsApp

How To: Get Customers to Opt-in to Your WhatsApp Business Messaging

If you want to reach out to your customers with outbound messaging via the WhatsApp Business solution, you need an active opt-in from that customer. Find out how your business can get customers to validly opt-in to your WhatsApp Business solution...
Jul 09, 2020 • WhatsApp

How to Use WhatsApp Business – 3 Creative Customer Use Cases

WhatsApp Business offers great opportunities for brands to increase their reach and visibility. This popular messaging channel empowers businesses to create extraordinary value for customers and improve brand engagement. The question, however, is how exactly this is achieved?
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