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Tag "WhatsApp"

Sep 15, 2020 • WhatsApp

What Is WhatsApp Business? Top Benefits of the Most Popular Messaging App

Are you interested in learning about WhatsApp Business and what it can offer as a customer support tool? Introducing a new channel can be time-consuming and tricky – but not to worry. We’ve broken down everything you need to know about WhatsApp Business to prepare you for this new addition to your omnichannel toolkit.

Jul 10, 2020 • WhatsApp

How To: Get Customers to Opt-in to Your WhatsApp Business Messaging

If you want to reach out to your customers with outbound messaging via the WhatsApp Business solution, you need an active opt-in from that customer. Find out how your business can get customers to validly opt-in to your WhatsApp Business solution...

Jul 09, 2020 • WhatsApp

How to Use WhatsApp Business – 3 Creative Customer Use Cases

WhatsApp Business offers great opportunities for brands to increase their reach and visibility. This popular messaging channel empowers businesses to create extraordinary value for customers and improve brand engagement. The question, however, is how exactly this is achieved?

Jul 06, 2020 • WhatsApp

How to Get Your Customers to Use WhatsApp for Your Business' Service & Support Chat

WhatsApp for Business is a solution dedicated to simplifying the life of customer care agents. Its features help reduce unproductive and ineffective methods of contacting and engaging with customers. Using WhatsApp, helps brands deliver a personalized customer experience by allowing customers to communicate via WhatsApp.