May 06, 2022 •
Customer Experience
The Power of a Relational Approach for the Retail & Ecommerce Industry
Every ambitious brand knows that delivering a great customer experience is key to long-term success, and driving more profits. In fact, a survey from Qualtrics revealed that 94% of respondents will buy more after a very good customer experience. However, not every business knows how to develop and deliver the approach that will help achieve its goals.