previous icon Back to blog
Sep 28, 2021
4 minutes read

How Digital Certificates Can Add Trust Into Your Contract Signing Process

As more and more everyday transactions take place online, whether they include individuals, corporations, or a combination of the two, it is more vital than ever to verify digital identities.

Particularly in light of the recent increase in the number of people working remotely, many businesses are on-boarding and maintaining relationships with customers without ever having met them in person. For example, between March and November 2020, around 60% of individuals confirmed that they were accessing more services online. 

Today, even contract signatures take place remotely. However, for contracts to be legally binding, there must be some proof that the signee is the person that they are claiming to be. One way of achieving this is through the use of a digital certificate.

What Is a Digital Certificate?

A digital certificate is a form of electronic authentication that links electronic signature validation data to a natural person and confirms, at the very least, the name or the pseudonym of that person. The certificate is a type of file used to associate cryptographic key pairs - one public, the other private - with entities such as websites, individuals, or organisations. 

Don’t worry if this all sounds a little complicated. The most important thing to know about digital certificates is that they contain a kind of virtual fingerprint that is unique to a person or entity and which can be used to validate their identity. Essentially, they confirm that the individual signing a digital document is who they say they are.  

The public key accompanies the certificate, while the private key is kept secure. The individual owner of the private key can then use it to apply an e-signature to digital documents, which can then be validated by the public key. What’s more, with a digital certificate, every modification to the original document can be traced, meaning it cannot be altered after an e-signature has been applied without a record being left. 

What Is a Certificate Authority?

Digital certificates are issued by special certificate authorities (CAs). CAs are trusted organisations that verify digital entities. Each year, CAs issue millions of digital certificates to provide greater trust and security when using online services. For Sign, we use GlobalSign, a respected identity services company, for all our digital certificate needs. 

Certificates can also expire or be withdrawn, meaning a document is no longer valid and should not necessarily be trusted any longer. If you’re wondering how long digital certificates can be valid, the answer is that this all depends on the CA that issued the certificate. Whatever the length of time, it is important that individuals and businesses renew their certificates before they expire.

How Do I Get a Digital Certificate?

One of the most common reasons why digital certificates are required is when an individual wants to sign a legally binding contract without physically putting pen to paper. A certificate-based digital signature uses the aforementioned encrypted key pairing to verify the signee’s identity. Fortunately, discovering how to sign a PDF with a digital signature certificate is straightforward. Modern signature software can act as a CA and provide individuals with the verification required. 

Before being granted their digital certificate, individuals may be sent a certificate signing request, which will contain all the information (such as their name, organisation, and country) that the CA will use to create the digital certificate. It also contains the public key that will be included in their certificate. 

Even if a certificate has been granted, individuals must know how to check it to ensure that it remains valid. This is easily achieved by finding the relevant signature and clicking “Signature Details.” 

How Digital Certificates Empower Your Document Signing Solution

In the modern world, businesses must offer individuals the convenience and speed provided by digital signatures, but they cannot afford to compromise on the security that physical signatures are built upon. Using a qualified e-signature based on a verified digital certificate makes it possible to combine speed and trust. 

Find out how Sign can provide you with a seamless e-signature experience, enabling you to send contracts that are time-stamped and secured with a digital certificate. 

Are you ready to get started with Sign?

Was this article interesting?
Share it!
Tags
CM.com
connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM.com makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

Latest articles

Sign e-sign blog image new feature
May 03, 2023 • Sign

Sign your Documents at the Highest Level of Security with Qualified Electronic Signature (QES).

Electronic Signature has become a must-have for companies, regardless of size or industry. Being able to request, collect and store electronic signatures in a highly secure way saves companies time, money and protects the environment. Used directly via our platform or integrated into software through our API, our Sign solution allows you to send and receive electronic signatures through several channels. So far, we were already meeting eIDAS legislation requirements for Advanced Electronic Signatures (AdES).

How to Create an E-Signature?
Sep 21, 2022 • Sign

How to Easily Create an Electronic Signature in 5 Steps With Sign

Research suggests that many individuals continue to believe that creating an e-signature is a complicated process. This means that many of them stick with the status quo - using traditional “wet” signatures even though they are associated with higher costs, lower productivity levels, and a more harmful impact on the environment.

signing-improves-customer-experience
Aug 10, 2022 • Sign

Stop Annoying Your Customers: How Digital Signing Improves Customer Experience

The creativity of your adverts, the design of your website, and the personal touch of your sales team all contribute to your customers’ experience. Providing a great experience helps generate more customers and more revenue. So, when the customer is willing to sign, it just doesn't make sense to deliver a poor experience.

blogimage-sign-verzekeraar
Feb 02, 2022 • Customer Experience

How to Easily Digitise The Insurance Industry With Smart Solutions

Consumers are not yet used to handling insurance matters online and mobile, yet they prefer it. This means that insurers need to be accessible everywhere and at all times, but they are not yet responding to this sufficiently. KPMG's research among 70 executives of international insurers shows that they know this all too well. They expect to lose a large portion of their sales to InsurTech or FinTech companies. However, this is easy to avoid without shaking up the entire IT landscape. With CM.com's intelligent solutions, insurers can easily and quickly take steps towards digitalisation. In this blog, you can read which steps.

sign-digital signature blog
Jan 19, 2022 • Sign

How Sign Makes Signing Your Rental Contracts Easy in Minutes

Real estate businesses are constantly in search of technologies that will help them sell properties more quickly and effectively. However, the COVID-19 global pandemic forced businesses to innovate and re-evaluate how they conduct businesses. In these unprecedented times with almost half the world on some form of lockdown, businesses across the globe are forced to look for practical solutions to complete transactions.

sign-wet-dry-signatures
Aug 12, 2021 • Sign

Weighing Up the Benefits of Wet and Dry Signatures

Businesses are increasingly adopting dry or electronic signatures to streamline contract processes, reduce their environmental footprint and lower costs.

blog-sign-candidate-experience
Aug 12, 2021 • Sign

How to Ensure a Smooth Candidate Experience Without (digital) Hurdles

We all understand the concept of “customer first” and for most businesses, providing excellent customer service is one of their top priorities. Despite the competition for fresh talent on the job market, this concept does not guide how people think and conduct throughout the hiring process. When it comes to HR and recruitment, a digitalised process may be the way of the future.

benefits-electronic-signature
Jul 27, 2021 • Sign

11 Benefits of Switching to Electronic Signature Software

Has your business made the shift to using esignatures yet? If you’re curious about the benefits of electronic signatures for your business, you’ve come to the right place. In this blog, we’ll share the benefits of esignatures — plus everything you need to know about CM.com’s electronic signature product.

Is this region a better fit for you?
Go
close icon