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Jan 27, 2025
4 minutes read

Introducing your customisable Verification Solution

Ensuring secure and convenient online interactions is more important than ever. Every business has unique needs when it comes to protecting its digital space and customer interactions, and different needs require different solutions. That's why CM.com has introduced its "Build Your Own Verification", a flexible and customisable verification tailored to each business's specific needs.

Sometimes, one size will not fit all. Digital verification services should fit like a glove because each unique business or industry has unique needs and regulations, which need to be met to ensure security and compliance. Whether in financial services, technology, government, retail or the logistics industry, a customisable approach ensures your business gets exactly what it needs to protect sensitive business and customer data.

Digital verification challenges

Customers demand hassle-free experiences and data protection regulations require strict security systems. This balance can be tricky and the challenge for most businesses lies in finding verification solutions that not only guard against fraud but also enhance user convenience. There are four common challenges when it comes to verification:

  1. Disruptive experiences: Clunky verification methods can disrupt the digital experience of your customers, leading to frustration and potential loss of trust.

  2. Rising fraud risks: As digital channels expand, so do the threats. Staying one step ahead to protect both your business and your customers from fraud is a must.

  3. High costs and complexities: Setting up security systems can be pricey and complex, especially for companies in high-risk industries.

  4. Strict regulation compliance: Navigating and adhering to strict data protection regulations can feel like a constant battle - overwhelming and challenging.

Security across industries

For industries like financial services, technology, government, retail and logistics, the stakes are particularly high. Financial services need to handle high volumes of identity checks with ease, ensuring data and account safety in compliance with strict regulations. According to industry insights, the banking sector alone will conduct 37 billion identity checks by 2024, making up more than half of the global identity verification market. This massive growth highlights the importance of having a robust verification system.

Banking will see the largest volume of verification checks, with 37 billion in 2024, equating to 53% of the global identity verification market.

Juniper Research

Governmental institutions and businesses in logistics also have strict regulatory requirements they need to adhere to since they have sensitive information to protect.

For businesses in the technical or retail sectors, offering seamless experiences and improving customer satisfaction is paramount. Reducing friction will prevent customers from getting frustrated and possibly walking away.

Build Your Own Verification

The solution to the challenges above lies in building a security plan that’s flexible and matches your business’s unique needs. Integrate tailored verification solutions seamlessly into existing systems and choose what verification methods you want to use - and which ones you don't want. Scale up security measures exactly how you see fit because a tailored solution should always fit your business goals, size and budget. CM.com offers a tailored solution for all businesses: Build Your Own Verification.

Mix-and-match tools to your needs

With this flexible solution, you can mix and match tools to design a verification strategy that meets your exact needs. The tools included in the Build Your Own Verification solution are:

  1. Mobile Identity API: Easily verify identities and protect against fraud with features like Number Verify and Takeover Protection. With Identity Match, you can even verify a user's name, address, postcode, and date of birth against live data from their mobile network operator.

    Read more about our Mobile Identity Services >

  2. Business Messaging API: Communicate swiftly and securely across the globe using channels like SMS, WhatsApp and more. Plug-and-play these channels to engage customers safely or use them to send One Time Passwords.

    Read more about the Business Messaging API >

  3. Voice API: Enhance your verification processes using voice-based authentication.

    Read more about our Voice API >

  4. Email API: Seamlessly integrate email verifications to ensure security at every step.

Explore all-in-one solutions

While Build Your Own Verification stands out for its customisation, CM.com also offers one-stop-shop solutions like our Verification API or One Time Password API. These options ensure a full range of tools to secure and streamline operations as one-size-fits-all platforms.

Ready to get started?

Don't let outdated systems hold you back. Discover how our Build Your Verification solution can redefine your digital security strategy. Contact our team today for a demo or consultation and benefit from perfectly fitted security solutions.

Get started with your own tailored Verification Solution

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Christel Brouwers
Copywriter at CM.com. Passionate about language and getting CM.com’s message out there. Shares content about CPaaS, Payments and more.

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