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Jan 03, 2024 • Payments

CM.com and NOC*NSF close multi-year deal for TeamNL Houses during the Olympic Games

In 2024, the Olympic and Paralympic Games will take place in Paris. During these spectacular events, NOC*NSF, with the TeamNL Houses, will establish a meeting place for Dutch fans to come together and enjoy matches and celebrations. CM.com and NOC*NSF have entered into a multi-year deal to fully support this initiative, with CM.com assisting in creating the ultimate fan experience before, during, and after the event through ticketing, an event app, and mobile communication.

Sep 26, 2023 • Payments

CM.com unveils 'Safeguard' feature to combat Artificially Inflated Traffic (AIT) fraud

CM.com is proud to announce the launch of its cutting-edge feature, 'Safeguard: Destination Management.' This innovative addition to the company's robust platform empowers customers to protect themselves against artificially inflated traffic (AIT) fraud by managing messaging traffic to specific destinations.

Engagement platform generative ai engine
Sep 15, 2023 • Payments

CM.com celebrates launch of Generative AI Engine: revolutionising customer engagement

CM.com is pleased to announce the successful launch of its innovative Generative AI capabilities. This release represents the latest advancement in CM.com’s ongoing AI investment efforts.

Jul 12, 2023 • Payments

DFS revamps online customer experience with CM.com’s AI-powered chatbot technology

The partnership sees DFS integrate the ‘Sofia’ chatbot into their online customer service.

Research report press release about personalization
Jun 27, 2023 • Payments

Bombarded! Over two-thirds of consumers are still being sent irrelevant messages by retailers

New study reveals consumer frustration with personalisation efforts is harming overall brand perception.

Generative ai press release with conversational ai cloud
Jun 22, 2023 • Payments

CM.com is launching advanced cross-product Generative AI capabilities

CM.com announces the kickstart of its new cross-product Generative AI platform with ten leading customers.

Apr 17, 2023 • Payments

UK managers lose seven working days every year answering admin questions from employees

Study reveals 85% of employees surveyed feel that information on general procedures is not easily accessible.

OpenAI LLMs release now implemented
Apr 12, 2023 • Payments

CM.com integrates Generative AI into its platform to increase efficiency for business users

CM.com introduces major updates to its conversational AI platform, Conversational AI Cloud, and its CCaaS solution, Mobile Service Cloud. The new features include Generative AI for generating conversational content, a completely overhauled intent classification recognition engine, and conversation summaries from bot to human.

Feb 16, 2023 • Payments

CM.com announces new deals with Amnesia (Ibiza) and TixBox (MENA)

CM.com today announces two new deals with Ibiza institution Amnesia, and TixBox, the ticketing partner for Alchemy Project who are a leading entertainment company in the Middle East and North Africa.

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