Apple Messages for Business

Engage Customers with Apple Messages for Business

Integrate Apple Messages for Business into your communication suite and turn any conversation into a successful conversion.

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Start the Conversation With Your Customers


Interact With Apple Users

Connect up to 1.4 billion active users of Apple devices with iOS 11.3. or higher and handle chats via Apple Messages for Business.


Enrich Customer Care

Enable easy and secure customer contact to help, schedule appointments and complete purchases with Apple Pay.


Guarantee Delivery With SMS Fallback

Reach your customers anytime and anywhere. If there's no internet connection available, an SMS fallback is initiated.

Your Direct Connection to iOS Devices

Apple Messages for Business is a powerful channel to connect directly with customers on iPhone, iPad, Mac and Apple Watch. Customers start conversations with you through web, in-app, social media, Apple Maps, iOS Search or by tapping on any phone number chosen by you.

Conversations Apple Messages for Business

Improve Customer Service

On Apple Messages for Business, customers initiate the conversation whenever it's convenient for them. They also have access to all conversations they've had with you previously. Because of the many features of Apple Messages for Business, rich services can be provided, all within this one messaging channel.

Apple Messages for Business puts an end to waiting lines and customers being put on hold, by integrating smart automation and chatbots for example. Deliver seamless support to grow customer loyalty.

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In-channel Purchases

Integrating Apple Messages for Business is great way to turn a conversation into a successful conversion.

Offer Apple Pay for easy and secure payments for your products and services, without leaving the conversation. A payment request looks like a normal chat bubble, but displays the familiar Apple Pay payment sheet. After the customer authorises the payment, the payment request updates to reflect that payment is complete.

Get Access to Apple Messages for Business: API or Software

Business Messaging API

Business Messaging API

Integrate directly with our Business Messaging API and connect to your customers on their preferred channels. Our API combines multiple communication channels into a single platform. Get access to high volume two-way messaging and global reach capabilities.

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Mobile Service Cloud

Mobile Service Cloud

One solution with everything you need to provide a seamless customer experience, anytime, anywhere. Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. For a five-star service.

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The Complete Guide to Conversational Messaging

The Complete Guide to Conversational Messaging

Apple Messages for Business is just one of many messaging channels used by more and more brands. Chat with your customers on their preferred mobile channels.

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Get Started with Apple Messages for Business

We've connected Apple Messages for Business to our Conversational Commerce offering. Apple Messages for Business is a powerful channel, creating the ultimate Conversational Commerce experience. Create an account to get started or reach out to one of our experts for more information.

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