Leverage Apple Messages for Business to deliver tailored updates and exclusive offers to your audience while offering a seamless in-channel shopping experience to drive revenue growth.
Provide your customers with instant access to their order status and delivery details, ensuring a smooth and informed shopping journey that fosters trust and repeat business.
Offer personalised assistance, resolve queries, and foster stronger relationships, increasing customer satisfaction and loyalty.
Provide product recommendations, answer questions, and steer customers toward successful purchases, boosting their confidence and encouraging repeat business.
Engage customers, offer personalised product recommendations and guide purchasing decisions.
Connect up to 1.8 billion active users of Apple devices with iOS 11.3. or higher, and handle chats via Apple Messages for Business.
Enable easy and secure customer contact to help, schedule appointments, and complete purchases.
Offer a whole new way to talk to your customers in real time and have relevant and rich conversations.
Apple Messages for Business is a powerful channel that adds exceptional value for businesses, enabling direct connections with customers on iPhone, iPad, Mac, and Apple Watch.
Customers initiate conversations with your business through various touchpoints, including web, in-app, social media, Apple Maps, iOS Search, or by tapping any phone number you choose.
Speak to an expertIntegrate Apple Messages for Business directly through our Connectivity platform. Our API combines multiple communication channels into a single platform.
Want to provide customer service via Apple Messages for Business Instagram? Mobile Service Cloud lets you interact with your customers in one easy-to-use inbox.
WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case?
Everybody has probably used, or at the very least heard of, Facebook and its communication channel, Facebook Messenger. But did you know that Facebook Messenger can significantly add value to your business? In this blog, we'll explore how you can use this versatile channel to reach your audience.
In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.
Every channel where customers interact with a brand offers a different experience. Among the most distinctive is Instagram. Unlike other social media apps, Instagram users scrolling through posts often feel a deeply personal connection with the sources they follow: celebrities, favourite products, and subjects they’re passionate about. It’s a community built on trusting influential people.
WhatsApp has a number of policies in place to help them improve the overall customer experience and build a more positive relationship between consumers and online businesses. One such policy specifies that, before sending any messages to your customer through WhatsApp Business, companies must first receive consent to do so.
Today, more and more customer engagement happens on social media. And with good reason. Personalised messages on consumers' favourite messaging apps can truly benefit your brand awareness. Instagram's new Marketing Messages feature offers a great marketing tool to be visible where your customers are and re-engage them to boost those conversion rates.
Happy birthday, SMS! This famous channel celebrated its 30th birthday on December 3rd, 2022. From messages between individuals to SMS Marketing, the channel reigns supreme in the world of telecommunications. Let's look at some fun statistics and details you might not know about; 30 years of SMS history, the channel that pioneered mobile messaging as we know it today.
Google plays an important role in most people's daily lives, with statistics showing that the site was visited billion times in January 2022 alone. Considering this prevalence, it’s no surprise that businesses are leveraging the site to better connect with customers and Google's Business Messages, launched in 2021, are facilitating just this.
When it comes to business messaging and message delivery - SMS works brilliantly. It’s the most accessible channel people still use every day, and it’s unlikely to go away any time soon. And that’s why SMS is used by most businesses, big and small, to communicate with their customers whenever they want and wherever they are.
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