With Voice Campaigns you can call out pre-recorded messages to your customers, completely automated, at any time. This is a perfect way to give your marketing campaigns a more personal touch, without the hassle of manually calling individual contacts.
Voice is a powerful channel to convey a message to your customers. Use Text-2-speech or send pre-recorded voice messages to add a personal, high-impact touch to your marketing campaigns.
Send a voice campaign within a few clicks
Get your message across to fixed numbers
Save time by uploading and sending in bulk
Use Voice in your marketing campaigns to send personal messages
Reduce no-shows and send out appointment reminders to clients
Automate your delivery notifications and send them via voice messages
Send automated voice calls and safeguard the privacy of users
Notify customers about changes to products or services ordered
Close the loop by combining your voice campaign with a follow-up SMS and mobile landing page and watch your user experience, as well as conversion rate, grow.
Combine Voice with Messaging on the same platform
Optimise your global reach and conversion rates
Schedule omnichannel campaigns and automate messages
Once you receive your data back from your campaigns, it gets mapped to the Customer Data Platform. Filter and segment your audience on behavior or set up custom filters for re-engagement.
Build 360° profiles based on behavior and preference
Create smart segments in real-time for 1:1 personalisation
Automate your customer journeys with workflows
Customer Data is often fragmented and siloed in different systems. As a result, you cannot utilise your data to its full potential. Our CDP solves this problem and unlocks your data.
Reach your customers on their preferred mobile messaging channel. Email, SMS, Push, WhatsApp, Apple Messages for Business, and Voice are all built-in and can be used immediately.
Easily create workflows for every customer journey you can think of and let us do the heavy lifting for you. Scale up your marketing processes with the power of automation.
Connect with your audience and go further than just Voice Campaigns with the Mobile Marketing Cloud. Drive more business combining Voice with SMS, Email and more mobile channels.
Schedule a demo to see our platform in action and talk to our experts to get all your questions answered!
Schedule a DemoTo Mobile Marketing CloudIn recent years, the integration of SMS has played a pivotal role in transforming the Black Friday shopping experience. Retailers and consumers alike have embraced SMS as a powerful tool for communicating promotions, exclusive offers, and time-sensitive alerts.
What makes sport so great is that it connects all kinds of people. On the other hand, knowing no two sports fans are alike makes it challenging for sports organisations to address different fan segments. The organisation behind the Formula 1 Heineken Dutch Grand Prix acknowledged this challenge and realised they needed to create individual experiences for fans at CM.com Circuit Zandvoort. With this ethos, they've built world-beating fan experiences for the first F1 event at Circuit Zandvoort in 35 years. But the team isn't finished. They're working to improve fan engagement year on year. Want to know more? Here we share five insider tips on how the Dutch Grand Prix built fan engagement before, during, and after the race.
Today, more and more customer engagement happens on social media. And with good reason. Personalised messages on consumers' favourite messaging apps can truly benefit your brand awareness. Instagram's new Marketing Messages feature offers a great marketing tool to be visible where your customers are and re-engage them to boost those conversion rates.
In an age of mass marketing, as well as constant TV, internet and email advertising, it’s safe to say that sales periods can be something of an overwhelming experience for consumers around the world. Inundated with information from companies, people could be forgiven for wanting to switch off their phones, radios and televisions and ignore all forms of marketing until the sales period is all over. As an eCommerce owner, you should always be looking to avoid this by diversifying your marketing strategy in a way that suits your customers needs.
Look at most definitions of conversational marketing, and it’s not clear what all the excitement is about. “Engaging customers through dialogue”, “interacting with people via real-time”, “two-way communication”, “putting the focus on interactions using social media messaging channels”. Isn’t that what marketers have been doing for years?
WhatsApp newsletters are messages that can be sent from a brand's WhatsApp business account to a specific audience of customers with information that's relevant to them. You can send people special offers, exclusive discounts, and new product announcements. You can also personalise these offers based on special events like holidays and birthdays, or annual promotions like Black Friday and Cyber Monday.
Every retail and eCommerce player knows personalisation is essential. It’s how you build customer trust, make your messaging meaningful, and keep shoppers coming back. But fewer realise how deep and broad true personalisation goes.
We talk to CM.com’s Sam Windridge about the state of sports marketing over the coming year. Technology presents both challenges and opportunities for sports brands over the coming year. On the one hand, increased access to news and event highlights on a wider-than-ever variety of digital channels threatens the in-person experience. On the other, if brands embrace the digital opportunity, they can build more seamless fan experiences for their customers across a wider variety of channels and satisfy the increased appetite for broader, more immersive experiences both from fans at the event and those watching at home. We’ve been working on what this means for the next twelve months in sports marketing. Here are some of the major trends we’ve identified for 2023.
After a tough 2022, marketers will be looking ahead to 2023. With economic uncertainty the major theme for this year, it’s likely that marketers will be asked to do more with less. It's a challenging environment but as with all challenges, there are a host of opportunities that quick-thinking and acting brands can benefit from. We look at the marketing trends for 2023 and give our take on the developments that will shape the coming year.
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