World-class security and anti-fraud technology keeps you and your customers safe
Schedule ticket release dates and manage payments via our payment platform
We'll work with you every step of the journey to achieve your goals
Keep your fans up-to-date and informed with news and offers via WhatsApp or SMS
Easy-to-build chatbots automate and optimise your customer service processes
We were impressed by CM.com’s hands-on approach to identifying the best solution for Glamorgan, as well as the strength and agility of its ticketing platform and ease of use for employees and fans.
Huw Warren, Head of Commercial, Glamorgan CCC
We were looking for more than a specialised ticketing partner. A partner that could help us create a superior fan experience. CM.com offers us both, which makes our partnership so successful.
Imre van Leeuwen, Director, Dutch Grand Prix
At Bournemouth 7s Festival, keeping our festival goers up-to-date and providing great customer service is pivotal. CM.com gives us the perfect platform to engage with our audience through an effective and easy-to-use suite of excellent communication tools.
Craig Mathie, Managing Director, Bournemouth 7s
In the past we had broad marketing campaigns. By segmenting and choosing the target group beforehand, you can set up much more targeted marketing campaigns. The relationship you create by doing this is like gold for a club.
Eric Matijsen, Commercial Manager, NAC Breda
With ticketing, payments, omnichannel marketing, chatbots and customer service all under one roof, you can do everything in one single dashboard.
We have ticketing solutions for events of all sizes. Set up your own ticketing shop, add ticket types, products and add-ons, and use smart campaigns to sell out your event the easy way.
Manage payments via multiple messaging channels and allow customers to order and pay directly from their device. That means reduced queuing time for them and increased revenue for you.
Manage conversations across multiple channels with our omnichannel messaging dashboard and use chatbots and voicebots to run a 24/7 customer service operation.
Powerful tools make collating data, segmenting personas and producing personalised campaigns that resonate with your customers stunningly simple.
Provide a next-level experience for your visitors by communicating and engaging with them via a white-label app.
When Circuit Zandvoort needed a complete ticketing and customer service solution for the Dutch Grand Prix, we created the ‘Race Engineer’ chatbot, put robust fraud prevention measures in place and used our Mobile Service Cloud platform to give fans flawless customer service.
80% increase in fan engagement
11% of pre-registrations blocked for fraud
10 million data points across 300,000 customer profiles
We’re here to help you create incredible experiences for your attendees. Click the link below to talk to one of our experts.
Talk to our teamIn today's fast-paced world, the need to capture fans' attention and build loyalty remains a key challenge for independent event organisers. Developing campaigns to boost ticket sales and cut through the noise in this increasingly crowded industry can feel challenging.
Ticketing is the first touch point of any event, which is why it's essential it runs smoothly to give your customers a great first impression. At the Formula 1 Dutch Grand Prix, demand far outstrips supply, so the organisers were looking for an innovative ticketing system to help them manage ticket allocation smoothly. That's where we came in.
We talk to CM.com’s Sam Windridge about the state of sports marketing over the coming year. Technology presents both challenges and opportunities for sports brands over the coming year. On the one hand, increased access to news and event highlights on a wider-than-ever variety of digital channels threatens the in-person experience. On the other, if brands embrace the digital opportunity, they can build more seamless fan experiences for their customers across a wider variety of channels and satisfy the increased appetite for broader, more immersive experiences both from fans at the event and those watching at home. We’ve been working on what this means for the next twelve months in sports marketing. Here are some of the major trends we’ve identified for 2023.
With the 2023 cricket season fast approaching we sit down with Sam Windridge, Head of Sports Partnerships, to learn more about the CM.com and Glamorgan Country Cricket Club ticketing partnership.
Relegation has an immense emotional impact on a club and its fans. While we shouldn’t underplay that impact, it’s arguably less business-threatening and easier to recover from than the financial impact that follows. Here’s how to recover from the pain of relegation.
This summer the online experience for many festivalgoers will be better than ever. Many event businesses have discovered the benefits of digital transformation, which was fast-tracked thanks to the quick-thinking required by event organisers during a period of lockdowns and restrictions. The lessons of these 2 years have also prompted CM.com to develop its event app, created by Appmiral, to ensure that it better meets the needs of the industry. In this article, we'll give you an overview of how using a mobile festival app can help you take advantage of digitalisation. Get ready to fast-track your bounce-back strategy: 6 ways to boost your Covid comeback.
Hit heavily by COVID-related lockdowns and restrictions, zoos and attractions will be keen to make 2022 the year they bounce back. Consumers have changed, however, and their expectations– in some quarters at least – are very different to those of two years ago. So what’s driving industry change and what can the industry do about it? We’ve rounded up some of the key talking points that will affect how zoos, theme parks and other attractions will need to market themselves for future success.
With the right technology, you can create a seamless event experience that’ll keep your customers coming back for more.
Every event has its ticket sales challenges, whether it’s a small corporate event, or a stadium rock concert, filling your venue is never easy. To ensure you can drive strong ticket sales, you’ll need a variety of tactics at your fingertips to entice customers to part with their cash and spend it on, and at, your event. To help you create a successful ticket sales strategy, we’ve come up with 10 things you can do to boost your ticket sales.
Select a region to show relevant information. This may change the language.