previous icon Back to blog
Apr 26, 2021
4 minutes read

The Top Marketing Use Cases for Voice Campaigns

What's more impactful than a personal, spoken message? The human voice is one of the most powerful ways to convey information to your customers, supporters, and employees. But how can you do it at scale? Voice campaigns enable you to reach people effectively, boosting engagement and reach while controlling costs.

Josh Intagliata
Josh Intagliata,
Product Marketing Manager

What Is a Voice Campaign?

Voice broadcasting campaigns enable you to deliver audible marketing messages and information to thousands of people in seconds. They allow you to record messages you can send en masse at a scheduled date and time. 

Speakers feel comfortable and confident when they know their message is just right.

Many people prefer recording information to speaking in real-time, as you can edit or even delete pre-recorded messages at the touch of a button. 

The written word can be misinterpreted easily. With pre-recorded audio campaigns, your audience can hear you the way you want to be heard, with every nuance and emphasis intact. By sending a natural sounding audio message file via voice, you eliminate miscommunication and open up new, high-impact ways of conveying important information.

Voice campaigns:

  • Have global reach and reliability
  • Offer various language/speaking options
  • Promise an almost 100% delivery rate

Top 9 Automated Voice Message Campaigns to Inspire You

Here are nine inspiring ways you can use automated voice messaging to reach and engage your audience uniquely.

1. Personalize Using Multiple Channels

Can’t decide between a voice, SMS, or email marketing campaign? You don’t have to! Combining two or more channels is a force multiplier. Using voice, SMS, email marketing, and a compelling landing page increase conversions by taking advantage of multichannel marketing.

2. Inform Employees & Encourage Referrals

Do you update employees on the successes of your marketing efforts? If you have exciting news to share about ongoing programs that employees contribute to, keep them in the loop with voice broadcasting. Sharing marketing updates and client wins get extra sizzle when people can hear the enthusiasm in your voice. 

3. Promote an Event

How exciting would it be to get a voice message from your favorite musician or athlete? If you promote sporting events, concerts, or speaking engagements, hiring a celebrity voice to do your endorsement pays off for both of you.

4. Inspire and Motivate

Are you a coach or mentor who works with large groups of people? Send voice campaigns to speak to those who look to you for motivation directly, inspiring them before the big game or corporate event.

5. Boost Political Campaigns

Political calling gets a shot in the arm from voice broadcasting campaigns. Getting the word out about political candidates or local, state, or nationwide issues requires a personal touch for maximum effectiveness.

6. Publicize Contests and Giveaways

If you’re running a contest or giveaway and want to get the word out, mass voice messaging campaigns are the way to go. Communicating prizes, entry rules, and deadlines helps to stir up customer interest. When it’s time to announce the winner, shout it from the rooftops!

7. Announce Flash Sales

Promoting flash sales has never been easier with automated voice messaging. Whether you have online or in-store sales to communicate, having customers hear about deals on products they want to buy helps drive them to act. Add a keyword to use in-store for exclusive rewards to add incentive.

8. Conduct Marketing Surveys

Marketing surveys can be difficult to implement and even harder to gather responses to. Sending a spoken survey request can persuade customers to take a few moments to click on a link via text and participate.

9. Request Podcast and Blog Subscriptions

Do you have a new podcast to promote or an awesome blog that no one is reading? Share a snippet of your podcast or blog via audio and ask customers to subscribe on your website.

Speak to Your Customers Today with CM.com’s Voice Campaigns

With CM.com’s Voice, automated voice messaging is quick and easy. Use pre-recorded voice messages or text-to-speech to add a personal touch to your mobile marketing campaigns and communications. 

Voice Campaigns are part of CM.com’s Mobile Marketing Cloud. Mobile Marketing Cloud is the only omnichannel customer engagement solution that empowers marketers to increase engagement and conversion via superior customer experiences.

With the Mobile Marketing Cloud, you can:

  • Increase your conversion rates by creating voice message campaigns to reach your audience in mass.
  • Combine pre-recording voice messages, SMS messaging, and popular mobile messaging channels using our single web-based interface for greater reach.
  • Use our simple drag-and-drop Voice Campaigns app to create or upload your audio file.
  • Quickly reach an audience worldwide using our text-to-speech functionality that transforms your text into lifelike audio messages in a variety of languages.

CM.com also offers Voice Broadcasting and text-to-speech (TTS) technology via our Voice API apps. Voice Apps are a set of pre-configured apps for outbound scenarios, enabling you to expand your possibilities. 

Get access to Voice Campaigns via our Mobile Marketing Cloud and grow your business today!

Try Mobile Marketing Cloud Free for 14-Days

Was this article interesting?
Share it!
Josh Intagliata
Josh Intagliata,
Product Marketing Manager
logo linkedin icon

A marketing technology expert, passionate about driving business growth through strategic product marketing. With expertise in digital product marketing, and go-to-market strategy, he boasts a track record of success in driving product adoption and revenue growth.

Latest Articles

payspace customer story
Oct 23, 2023 • Marketing

Enhance your Black Friday SMS marketing with Pages

In recent years, the integration of SMS has played a pivotal role in transforming the Black Friday shopping experience. Retailers and consumers alike have embraced SMS as a powerful tool for communicating promotions, exclusive offers, and time-sensitive alerts.

mmc-msc-integrations
Jul 31, 2023 • Customer Experience

The Benefits of an Integrated Marketing and Service Solution

Consumers are nothing like the consumers of, say, ten years ago. They are more critical than ever before and have razor-sharp requirements. They expect speed, convenience, and reassurance right at their fingertips. Meeting these expectations is quite a challenge. Especially if the marketing and customer service departments operate independently, these departments need to work together seamlessly to serve today's consumers best.

Mobile Marketing Cloud conversational marketing blog
Jul 27, 2023 • Marketing

Engagement where it matters: CM.com's take on conversational marketing

Look at most definitions of conversational marketing, and it’s unclear what the excitement is about. “Engaging customers through dialogue,” “interacting with people via real-time,” “two-way communication,” and “putting the focus on interactions using social media messaging channels.” Isn’t that what marketers have been doing for years?

whatsapp-business-blog_image-deals-offers
Apr 03, 2023 • WhatsApp

Increase conversion with promotional messages on WhatsApp

In an age of mass marketing, as well as constant TV, internet, and email advertising, it’s safe to say that sales periods can be something of an overwhelming experience for consumers around the world. Inundated with information from companies, people could be forgiven for wanting to switch off their phones, radios, and televisions and ignore all forms of marketing until the sales period is all over. As an eCommerce owner, you should always be looking to avoid this by diversifying your marketing strategy in a way that suits your customer's needs.

whatsapp-business-blog_image-newsletters-announcements
Mar 13, 2023 • WhatsApp

What is a WhatsApp newsletter and how does it work?

WhatsApp newsletters are messages that can be sent from a brand's WhatsApp business account to a specific audience of customers with information that's relevant to them. For example, you can send people special offers, exclusive discounts, and new product announcements. You can also personalize these offers based on special events like holidays and birthdays or annual promotions like Black Friday and Cyber Monday.

Utilities Telco blog
Apr 26, 2022 • Mobile Marketing Cloud

6 Tips to Reduce Customer Churn Rate

Many businesses deal with customer churn, but that doesn’t have to slow down growth. In this blog, we’ll review the basics of customer churn and share best practices for how to reduce it.

relationship-marketing
Jan 31, 2022 • Mobile Marketing Cloud

5 Examples of Relationship Marketing Done Right

One of the best ways to boost customer retention is to shift your focus to relationship marketing. Relationship marketing is about building lasting customer connections rather than focusing on transactional marketing and one-off sales. This blog will define relationship marketing and share five relationship marketing examples to inspire you.

travel marketing strategies
Jan 14, 2022 • Mobile Marketing Cloud

6 Mobile Marketing Strategies for Your Travel & Tourism Business

As the world begins to step back into global tourism, now would be an excellent time to firm up your business’s tourism marketing strategies. Travel agencies continue to evolve as technology enables travel marketers to reach customers in new and exciting ways. Today we’ll share six mobile marketing strategies for travel and tourism companies.

How to Succeed with Mobile Marketing for Real Estate
Dec 17, 2021 • Mobile Marketing Cloud

How to Succeed With Mobile Marketing for Real Estate

Mobile marketing for real estate is more valuable than ever before. However, if you’re not investing in real estate mobile marketing, you could be missing a massive part of your target market. Learn how to use mobile marketing strategies to promote open houses, build relationships with clients, and drive lead generation.