Back to blog

Tag "Conversational AI"

Aug 02, 2021 • Conversational AI

Beyond the hype: use voicebots for your customer service

Are voicebots the future of customer service? Many believe so. At the very least, you should consider it. We believe in an omnichannel future of customer service. Make sure you are reachable; on the channels your customers' prefer. In this article, we'll show you why a voicebot can improve your customer service.
May 13, 2021 • Conversational AI

RPA, IPA and AI: what does it all mean for you?

There’s probably not a single one of us who hasn’t, at one point or other, done the kind of mind-numbing, mundane task that’s made them think, “I wish there was a robot that could do this for me.”  Which is where RPA and IPA come in, freeing us from the drudgery of repetitive jobs to focus on the things that humans are really good at, such as empathy, creativity and ingenuity. 
Mar 17, 2021 • Conversational AI

The role of chatbots in a post-COVID world

From single-purpose programmes that respond to common consumer queries, to advanced digital assistants that evolve as they process information, chatbots – or conversational agents – are becoming an increasingly popular way for businesses to deliver proactive and personalised services to their customers.
Oct 29, 2020 • Conversational AI

Podcast Interview: The importance of chatbots and AI in an uncertain future

Chatbots, or conversational agents, are becoming increasingly popular the world over; largely due to advancements in AI, machine learning, and natural language processing. Today’s chatbots are smarter, more responsive, and undeniably critical to industries such as eCommerce, Insurance, and Banking.
United Kingdom
CM.com logo +44 20 3868 7140

Is this region a better fit for you?

Go
RCS
Apple Messages for Business
Whatsapp
WhatsApp
Scan & chat
Scan the code with your mobile phone to start chatting or use WhatsApp Web