For years, businesses have relied on multiple dispersed platforms to enable them to communicate with their customers. In the past, and still today, a typical retail and e-commerce business relied on multiple providers for different services, for example, Provider A for SMS, Provider B for Email, Provider C for Voice, and no suppliers for multi-channel messaging. That way of working is changing, and the days of siloing channels are over. Businesses that consolidate their channels will be able to improve business efficiency and offer a solution that has customer-centricity and conversational commerce at the top of mind.
The availability of API’s and SDK’s reduces development time and costs for enterprises.
Through innovative digital initiatives, you're able to improve your customer experience.
Using a cloud-based CPaaS vendor as a middleman allows companies to elevate global presence.
Reach customers in real time via their preferred communication channels: WhatsApp Business, SMS, RCS, FB Messenger, Viber, Emails and more.
With direct connections to operators around the world you can rely on a stable and cost effective voice platform.
Keep online data secure by verifying users with our identification methods or easily sign documents digitally.
Gather data about your customers, trigger real time actions, and connect with your own data input for more personalised communication.
We offer a scalable cloud infrastructure that is geo-redundant. All services run on direct operator connections and our in-house developed applications. These are built, optimised and monitored by 100+ skilled developers each day - guaranteeing high availability of our platform and continuous innovation.
"It was important for us to find an easy way to track engagement with our traditional media and event activations. By using CM Telecom, we’re able to get access to real-time data for our short code, and use it to improve our offline activities.”
Jenny Coulson, Marketing Manager at The Entertainer SA
"Shopping can be done anytime, at any place, and purchases will be delivered to your doorstep or wherever you choose. Mobile Only, I firmly believe in that."
AH Tap to Go uses SMS Campaigns and Pages, identification with SMS, Payment SMS Notifications and mobile in-store payments.
Jan-Willem Dockheer, General Manager AH to go
“For years now, we have been sending text messages through CM’s platform to the satisfaction of our customers. We use text messages to let them know that their order is being processed or at what time they can expect their delivery.”
Sander Kole, Technology Director at Takeaway.com
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