Education
From student onboarding and notifications to enquiries and timetable changes, we've got the tools to deliver a seamless student experience.
Enable students to onboard themselves via WhatsApp and mobile landing pages.
Enable students and parents to get responses 24/7 via support agent or chatbot.
Securely obtain signed acceptance letters and quotes through WhatsApp and Sign.
Enable staff to manage incoming queries with context through a single dashboard.
Allow learners, employees, and educators to sign application documents securely from anywhere. Add online identification and Two-Factor Authentication through SMS to the enrolling procedure.
Communicate easily across conversational channels in one omnichannel inbox. Enable collaboration between faculties, administrations and safe communication with students. Empower impactful online learning outside the classroom.
Automate and create smart chatbots for learners and parents to communicate about admissions, recruiting, registration FAQs, and daily services using conversational channels that learners frequently use.
The journey of learning and education extends beyond the classroom. Now, you can connect with your students anywhere by enabling teachers and administrators to initiate conversations.
Engage with students through their preferred channels to provide support, notify them about admission and timetable updates, and launch campaigns. Whether it's WhatsApp, Apple Messages for Business, Email or any other daily communication channels that students prefer, you can combine them to facilitate seamless communication. Simply choose the channels that your students use daily, and let the conversations begin.
Conversational ChannelsConnect with your tech-savvy students using mobile landing pages and WhatsApp, meeting them where they are - on their phones. This approach can increase engagement and encourage participation. By creating a mobile landing page with valuable study resources, you can share the link via WhatsApp to help students prepare for exams and assignments
PagesWave goodbye to outdated student communications with low open rates. Make life easier for you and your students by automating applications, FAQs, and daily services, and enjoy the added benefit of a friendly chatbot available around the clock to assist with any queries.
Scripted ChatbotWhat started as ClubMessage — focused on SMS marketing for nightclubs — quickly evolved into a technology powerhouse capable of handling millions of messages. Within just five years, the company had not only built a vast reach among young people but also developed its own technology to manage high volumes of SMS traffic. This rapid growth saw CM.com become the Netherlands' largest SMS buyer, with its technology branching out into new sectors like television and banking.
We started by offering just SMS services, but today we offer an integrated platform where communication, commerce, and customer engagement come together to drive meaningful business interactions. Over the past 25 years, CM.com has been assembling this platform piece by piece, with each innovation, product, and acquisition adding to the bigger picture. Let’s explore how these puzzle pieces have come together to build the CM.com of today.
The WhatsApp Business green tick is the official badge for Meta verified business accounts. It helps users to distinguish between authentic businesses and fake accounts. Many users place high value on the green tick, and brands sporting this badge will see a positive impact on their business. But how can you business apply for the green tick badge? Read all about it below.
Picture this...you're leaving a bustling club, but all around you, people are tossing aside paper flyers meant to draw them back for the next big night. Jeroen and Gilbert watched countless flyers hit the floor, when they thought, "There’s got to be a better way!". Gilbert sent a simple text to Jeroen: "Will you join me at Highstreet?" That message changed everything.
Diving deeper into CM.com's CPaaS approach is empowering business users to unlock Communication Excellence - a guest article by Quadrant Knowledge Solutions, a global advisory and consulting firm focused on helping clients in achieving business transformation goals with strategic business and growth advisory services.
There are many different ways to send text messages, and the various names and acronyms may start to feel daunting. In this blog, we'll tell you everything about SMS and MMS.
Appointment no-shows, delivery delays, abandoned online shopping carts, late payments - all of the above can be quite the headache for many businesses. SMS notifications offer a solution.
In the current digital era, technological and online advances are rapidly growing, creating new ways for businesses to engage with their customers. Unfortunately, where there is growth, there will be criminals trying to steal some of the profits. Protecting business data, customer information, and online accounts is a priority for every modern business. SMS security can help protect your business and your customers from online fraud and cyber crime.
As a member of the customer service team, you stand on the front lines of customer interaction every day. In a world where customers demand quick and personalised service - long wait times, impersonal responses, or worse, incorrect answers, can quickly drive a customer away. Your goal, however, is to connect customers with your organisation and deliver the best answers and service possible. It’s incredibly satisfying to see a customer leave a conversation happier and eager to purchase your product. Your efforts can significantly enhance the customer experience, but you need the right tools to truly excel. Integrating these tools into a platform amplifies your capabilities and lets you experience the power of the platform effect.
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