Professional Services
Our platform enables your brand to deliver the best experience for your clients. Enable omnichannel communication that will improve your overall efficiency and increase the level of service for your clients.
Clients can reach you easily, anytime, anywhere via their favourite channel.
Send relevant and secure updates such as lease agreements and legal documents.
Ensure confidential documents and files are processed more securely.
Optimise interactions to increase quality with an omnichannel inbox.
Empower your staff to deliver support on any channel inside one inbox.
Enable clients and colleagues to complete contracts quickly and securely wherever they are. This immediately improves efficiencies as well as secures interactions via Two-Factor Authentication using SMS, Email or WhatsApp.
The home-buying and renting process is a stressful time for people. From property viewing to lease signing - enable it all through channels which are most convenient for clients.
Clients want to communicate with you in the way they like best which means providing them with on-the-go access to your customer support through their favourite messaging channels.
With the right technology, recruitment, real estate, and legal services can speed up manual business processes, and increase the level of service within your business.
Discover our SolutionsUsing preferred channels ensures that buyers are more likely to read messages and respond - create efficiency by automating FAQs inside these channels, so your agents can focus on selling more.
Be inspired by our customers who specialise in Recruitment and Real Estate and discover how they improve customer engagement with their clients.
Thanks to the easy all-in-one HR software integrated with Sign, companies acquire a better understanding of their administration and has streamlined HR processes.
Thanks to the integration of Sign into Kolibri's software, real estate customers can sign contracts quickly and efficiently.
During the Black Friday rush, retailers significantly increase SMS traffic to share exclusive deals, limited-time offers, and early access with customers. In 2022, brands sent 68% more SMS messages on Black Friday. By harnessing the power of this popular communication channel, businesses can reach eager shoppers, boost engagement and drive conversions. Some SMS campaigns have delivered an incredible 2000% return on investment (ROI) during Black Friday. Yet, with increased traffic, retailers must effectively manage and measure SMS campaigns to truly capitalise on the Black Friday weekend.
In the dynamic landscape of retail and e-commerce, staying relevant through this social commerce revolution, has never been more challenging. As we delve into the heart of the digital age, social media platforms have emerged as indispensable allies for businesses, reshaping the way brands connect with their audience. Among these platforms, Instagram stands tall, boasting a colossal user base of 2 billion active users globally.
Meeting customers' expectations remains the biggest challenge in service. Speed, convenience, and accurate responses are critical to achieving this. With the power of AI, customer questions can be identified, categorised, and resolved more quickly. Plus, your organisation is continuously fed with data to improve the entire customer journey.
Black Friday remains a highly anticipated shopping event, having witnessed a 3.5% global increase in online sales, reaching an impressive $65.3 billion in 2022. In light of this, businesses, both large and small, are in fierce competition for maximum visibility. Nevertheless, this task is anything but simple. Retailers find themselves grappling with the need to stand out, contend with steep advertising costs, and meet the ever-rising expectations of consumers.
In recent years, SMS integration has played a pivotal role in transforming the Black Friday shopping experience. Both retailers and consumers have wholeheartedly embraced SMS as a powerful tool for communicating promotions, exclusive offers, and time-sensitive alerts.
In life, they say percentages don't matter, but in marketing, they are everything. The customer journey, spanning from acquisition to retention, is a path filled with potential incremental drop-offs at every touchpoint. A confusing experience here, an ill-timed communication there, and suddenly, your conversion rate is plummeting.
The impact of social media on leisure and travel is undeniable. Platforms like Instagram and Facebook have transformed how people experience and plan their journeys. They serve as hubs for sharing photos, videos, travel tips, and reviews, essential tools for travellers worldwide.
Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.
Protecting your data, and the data of your customers, is top priority for most modern companies. And it should be! Now that A2P (application-to-person) messaging is bigger than ever, A2P messaging fraud is also on the rise. As a business, you can protect yourself against threats by implementing certain security measures, but you're not the only target. Criminals will also attempt to scam or deceive your customers! Let's take a look at the types of A2P messaging fraud your customers can face, and what measures can be taken against them.
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Hooray HR
+27 (21) 180 2560
