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Plugins and integrations•

Implement our services into your own software through plugins.

How you benefit from our integrations

Use our fast, easy and affordable solutions to extend the functionality of your software without expensive and time consuming software development. Our plugins are widely used and supported by our selected partners. Browse our plugins and start using our services in just a few clicks.

WhatsApp Business partners

mobitainment

Mobitainment

A multi-award-winning technology enabler Mobitainment converts technology, such as WhatsApp Chatbots, into commercial results.

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esoft

eSoft

Seamlessly integrates customers' legacy systems and global applications for CRM, Helpdesk, Scheduling, QA/QC, Accounting, Analytics and many more.

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giosg

Giosg

Giosg offers businesses digital tools for diverse, personalised and creative ways to interact with their online visitors and customers.

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SMS and Voice partners

salesforce logo

Salesforce SMS plugin

Our Business Messaging API allows you to send fast and reliable SMS messages via the Salesforce platform.

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outsystems

Outsystems

Our Business Messaging API or Hybrid Messaging Plugin your OutSystems Application can send out Hybrid messaging to your end-users.

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Mendix

Mendix SMS Plugin

With the rapid application development platform Mendix you can integrate any of our APIs in a couple of minutes.

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apiant

Apiant SMS & Voice Plugin

With the revolutionary Integration Platform as a Service (iPaaS) Apiant it's very easy to integrate ourSMS and Voice API.

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selligent

Selligent SMS Plugin

You can now easily send high volume SMS Campaigns via our SMS Gateway directly from the Selligent Platform.

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zapier

Zapier SMS and Voice Plugin

Using Zapier, you can connect our SMS and Voice API to more than 1,300 apps - make smart automations to improve customer engagement without focusing on the technical details. 

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Verification partners

mendix logo

Mendix Number Verification Plugin

Keep your database clean by validating phone numbers when they are entered with the Mendix connector for Phone number verification.

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What are integrations, plugins, add-ons or extensions?

Software integrations are fast and easy options to extend the functionality of your platform. Our integrations enable you to implement our services into your own software through plug-and-play extensions. You are now able to extend your software with the versatile services of the CM.com platform.

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Latest articles

Dec 07, 2021 • WhatsApp

How to Use the Whatsapp Business in the Sports and Fitness Sector

In this series of sector-related tips for the WhatsApp Business API, we’re diving into the possibilities of WhatsApp for the Sports and Fitness sector. How can you benefit from the WhatsApp Business solution in terms of reducing pressure on customer care while optimising the customer journey?
Dec 06, 2021 • WhatsApp

Hotel Industry Benefiting from WhatsApp Business API

In this series of sector-related tips for the WhatsApp Business API, we're diving into the possibilities of WhatsApp for the hotel industry. How can hotels, booking platforms, hostels and B&Bs use the WhatsApp Business solution to enhance the customer experience?
Dec 02, 2021 • Instant Messaging

5 Advantages of Google's Business Messages

Google's Business Messages will allow you to meet your customers where they are in their moment of need. Learn more about this conversational messaging channel and what five benefits it can have for your business.
Nov 29, 2021 • Mobile Service Cloud

The Seven Essential Conflict Resolution Skills for Customer Service Representatives

People typically buy from you because of your note-worthy product, service, or brand reputation. In contrast, they most frequently stop buying from you because of poor customer service.
Nov 23, 2021 • Mobile Marketing Cloud

Mobile Marketing Cloud for Travel and Hospitality

Customers are always ‘on’ and want to communicate via the channels they prefer. The same can be said for the travel industry. But more than ever, customer experience is key in the travel industry. Travellers spend a lot of time and money on their trip and expect their customer experience to be perfect. As a company operating in the travel industry, how do you offer this customer experience? Is it about having direct bookings or discounts? Or having the best website?
Nov 18, 2021 • Customer Experience

What Is Integrated Customer Service and What Are Its Benefits?

Elevate your business' service experience with integrated customer service. Learn what this is, its benefits and how to get started.
Sep 22, 2021 • Marketing

How to Make Flexibility the Key to Every Successful Marketing Strategy

It’s widely accepted that change is the only constant in the modern business environment (Forbes, 2017). If businesses don't build marketing strategies with built-in flexibility, they won’t be able to adapt to and respond to this change. You can have the best marketing strategy in the world, but if it doesn’t allow you to take advantage of an opportunity in almost real-time, or change your messaging based on fluctuating market conditions, it won’t be successful for long. Changes in consumer behaviour or new competitive offerings can make any good marketing strategy obsolete, but the ability to adapt allows businesses to respond to problems and seize new opportunities the moment they arise. Here is how modern communications platforms help businesses identify opportunities and respond with flexibility to give them a competitive advantage.
Sep 06, 2021 • Conversational AI

The Future Role of AI and Customer Service

Are you for or against AI and customer service for your business? Do you still have questions about how to implement it, what options are available, and whether or not your customers will respond favourably?
Sep 02, 2021 • Mobile Service Cloud

8 Tips to Improve Your eCommerce Customer Support Experience

The rise of eCommerce has transformed customer expectations: Today’s consumers want a convenient shopping experience with the ability to quickly and easily resolve issues — the faster, the better. In this blog, we share 8 ways to modernise and scale your customer service experience and retain more buyers.
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