Let personalisation drive your growth

Reach, convert, and retain customers with personalised conversational marketing campaigns.

personalization retail & e-commerce
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Level up your marketing strategy

Say goodbye to the old days of passive responses and hoping for conversions. Thanks to Meta, a whole new world is at your fingertips, where popular channels like WhatsApp, Instagram DM, and Facebook Messenger become powerful marketing tools.

Just like email campaigns, you can now proactively engage your audience through outbound campaigns on these channels. Picture the interactive experiences you can create.

Read more in our blog

Our platform enables you


Gain deep insights into customer preferences, pain points, and behaviours for truly personalised experiences.


Spark genuine connections with personalised interactions and captivating experiences. Stand out and grab your audience's attention.


Guide visitors seamlessly through their journey, addressing concerns and highlighting unique value to boost conversions.

Conversational Marketing

Send marketing campaigns via messaging channels

Reach customers on their preferred channels effortlessly through our platform. From WhatsApp and Instagram to Facebook, deliver engaging newsletters, timely updates, and deals directly to their inbox.

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Conversational service

Turn conversations Into conversions

Say goodbye to impersonal interactions. Instead, have real-time conversations with your customers. Engage customers at every touchpoint and guide them through their buying journey.

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Today’s solution for today’s challenges

Messaging channels enjoy high open rates, in some cases nearly 100%.

Conversational marketing delivers, with CTRs ranging from 45% to 60%.

Be among the first to master conversational marketing.

Communicate with customer how they communicate with their friends.

CM.com - Trusted Expert

Meta Business Partner

Your preferred Meta Business Partner

We offer a comprehensive suite of channels that enable you to send marketing campaigns, build relationships, and deliver exceptional experiences. From instant customer support to targeted campaigns, our solutions are tailored to meet your business objectives.

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Latest articles

Feb 05, 2024 • Marketing

Drive engagement and convert your conversations with WhatsApp Carousel

Are you talking to your customers on WhatsApp? You really should! WhatsApp Business Platform, the business communication platform of one of the most popular messaging channels in the world today, has a wide selection of powerful engagement tools to enhance customer communication and boost sales. And they've added another innovative feature under their belt: WhatsApp Carousel.

Ads That Click to WhatsApp
Feb 05, 2024 • Marketing

Ads that click to WhatsApp: What are they and what are the benefits?

Successful marketing means creating personal and conversational experiences for your customers. And what better place to meaningfully connect to your customers than on their favourite social media channels such as Facebook, Instagram and WhatsApp? With ads that click to WhatsApp, aka click-to-chat WhatsApp ads, you can offer your customers the direct and personal engagement that they crave.

payspace customer story
Oct 30, 2023 • Marketing

Enhance your Black Friday SMS Marketing with Pages

In recent years, SMS integration has played a pivotal role in transforming the Black Friday shopping experience. Both retailers and consumers have wholeheartedly embraced SMS as a powerful tool for communicating promotions, exclusive offers, and time-sensitive alerts.

Oct 23, 2023 • Marketing

Introducing Instagram Marketing Messages for Leisure and Travel

The impact of social media on leisure and travel is undeniable. Platforms like Instagram and Facebook have transformed how people experience and plan their journeys. They serve as hubs for sharing photos, videos, travel tips, and reviews, essential tools for travellers worldwide.

Aug 24, 2023 • Marketing

Customer Data Platforms: An Introductory Guide

As a marketer you have undoubtedly heard of the term Customer Data Platform. But what is it and what are you missing if you don't have one? In this guide you can read everything you need to know to bring all your online and offline customer data together and create marketing campaigns that give customers that wow feeling.

Aug 10, 2023 • Marketing

Introducing Facebook Marketing Messages

Social media plays a crucial role in how businesses connect with customers. Sending personalised messages through the messaging platforms your customers like to use can greatly improve their experience and strengthen their loyalty to your brand. A noteworthy development in this area is the new addition of Facebook Marketing Messages.

Jun 30, 2023 • Marketing

How to Boost Fan Engagement - A Formula 1 Heineken Dutch Grand Prix Use Case

What’s so great about sports is that it connects all kinds of people. On the other hand, knowing no two sports fans are alike makes it challenging for sports organisations to address different fan segments. The organisation behind the Formula 1 Heineken Dutch Grand Prix acknowledged this challenge and didn’t just pack the CM.com Circuit Zandvoort with their best fans. Instead, they’ve managed to enhance their fan experience right at their first racing event in 35 years. What’s more, they keep improving fan engagement year on year. Curious to know how? We’ll share five insider tips on how the Dutch Grand Prix enhanced its fan engagement before, during, and after the race.

Jun 22, 2023 • Marketing

How to use WhatsApp Business Messages Templates

There are several ways to use WhatsApp Business to communicate with your customers. One way is via the customer care window, in which case the customer initiates the conversation. If you want to reach out to your customer first – once you have received an opt-in from them - you can then make use of the WhatsApp Business Message Templates.

ecommerce peak moments with data
Apr 20, 2023 • Marketing

Peak Moments in eCommerce: How to Prepare with Data

In this article, we will guide you on how to analyse important data to ensure you are well-prepared for busier times. Peak season (also referred to as Q4) is just around the corner, and it's crucial to understand the significance of peak moments in eCommerce.

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