86% of consumers are willing to pay more to get a better experience. Customer experience is a major differentiator for growth. The demand for personalised experiences is becoming more important. Having access to first-party data allows marketing and sales to delight customers on every channels.
Drive revenue growth by knowing precisely what your customers need. Increase your conversion rates and build customer loyalty by making every interaction personal. Monitor how your customers engage on every channel, analyse, and then orchestrate the best strategies on repeat.
The need to be more user-friendly and more personalised applies to every industry. It demands that Marketing and Sales organisations adopt new technologies at an increasing pace. Their working environment is becoming more complex because of data, privacy, and automation. This is a big challenge, especially for organisations whose core business lies not in the digital domain. CM.com is there to make great customer experiences scalable and accessible.
Personalised communication drives growth, use our software and APIs to make it scalable. Automate customer journeys across various channels with segments and workflows.
Don't rely solely on anonymous data from 3rd parties. Own your data using a Customer Data Platform and create 360° customer profiles by unifying data from all your online and offline sources.
Enhance your Google Analytics attribution data with server-side, cookieless tracking and ensure that your data in Google Analytics is 100% accurate.
Speed up contract and agreements quickly and securely via multiple channels whilst avoiding unnecessary printing and scanning - from SMS and Email to WhatsApp.
Create mobile landing pages to support your SMS campaigns. Add form fields to collect leads or opt-ins and share online surveys to gain insights - all using drag and drop logic.
Design, automate, and analyse your marketing and transactional email campaigns with personalised emails that convert - create beautiful, branded emails in just a few clicks.
Skin Renewal saw new patient engagement grow significantly with the implementation of the WhatsApp Business solution through the Mobile Service Cloud.
Katharine Neill, Marketing Manager
At Bournemouth 7s Festival, keeping our festival goers up-to-date and providing great customer service is pivotal. CM.com gives us the perfect platform to engage with our audience through an effective and easy-to-use suite of excellent communication tools.
Craig Mathie, Managing Director, Bournemouth 7s
With CM.com's TraceDock we now have 10% more data to optimise our ad spend with, and our ROI for Google Ads and Facebook increased.
Simon Vreeman - Growth Marketing Manager, VanMoof
Connect to our platform to efficiently engage your customers on all messaging channels and through voice.
Use our software to unlock your data and create highly personalised campaigns over multiple channels.
Sign enables you to complete contracts and agreements quickly and secure without unnecessary printing and scanning.
All your hard work crafting targeted, relevant, and timely emails to your customers or prospects will be useless if you don’t do everything you can to optimise email deliverability.
As a marketer you have surely heard of a CRM, but what about a Customer Data Platform? What is it and what are you missing without one? This guide tells you everything you need to know.
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