Make sure your notifications are delivered. Our global platform handles millions of messages daily, and a fallback SMS set-up will ensure delivery.
Segment your audience and send personalised messages and announcements to specific target groups on their mobile device.
Create rich experiences with media and buttons to improve retention and engagement rate.
Mobile Push Notifications are a high-performance and cost-effective medium to reach your audience. We give you all the tools you need to create engaging push notifications that your customers will love. Be on their mobile device in an instant.
Send engaging Push messages with our Business Messaging API
Boost your engagement by adding images, GIFs, videos, or audio
Ensure delivery by setting up an automatic fallback to SMS
Why deliver the same message to your entire user base when you can boost engagement with personalised notifications.
Use data collected via your app to execute personalised campaigns
Segment your audience: behavior, history, interests, demographics
Send automated messages from segments in customer data platform
Send new product offers or promote sale to increase conversion
Trigger push notifications based on your customers' lifecycle events
Connect location data with customers' preferences for a personalised experience
Bring relevant information at the right time and generate extra added value
Send updates on order status: tracking, shipping, invoicing, or password reset
Orchestrate campaigns over multiple channels and get higher engagement at every step of your customer journey. Think about email, website, SMS, WhatsApp Business, and paid ads.
Read moreIntegrate Push directly with our Business Messaging API and connect to your customers on their preferred channels. Our API combines multiple communication channels into a single platform. Get access to high-volume two-way messaging & global reach capabilities.
Read moreMobile Marketing Cloud is an all-in-one marketing software solution enabling your company to deliver the ultimate customer journey. It increases engagement and conversion, making it easy to create personalised and relevant campaigns in multiple channels.
Read moreIncrease your customer's engagement by sending mobile Push Messages and connect to all mobile channels via one Business Messaging API.
Reach out to get startedThe holiday season is here, bringing a valuable opportunity to connect with customers in a more meaningful and personalised way. By using messaging channels like WhatsApp, RCS and SMS, your business can stand out by delivering curated offers, support, smart deals and festive cheer directly to your customers' phones. These interactions can create a memorable customer experience. In this blog, we’ll explore how leveraging these channels can not only enhance customer satisfaction but drive sales during the busiest time of the year.
Surely, we’ve all heard the terms multichannel and omnichannel before. And sometimes even cross-channel or single-channel. It seems like these terms are often used interchangeably, making it hard to understand what’s what. It is, however, very important to know the difference between these terms when talking about customer communication, because it can truly make or break the customer experience.
In an age of mass marketing, it’s safe to say peak sales periods, especially Black Friday and the holiday season, can be overwhelming for consumers. Consumers receive irrelevant information from companies that doesn't match their personal needs and desires, so it's no surprise people might want to switch off and tune out all forms of marketing until the season is over. As an eCommerce player, you should always be looking to avoid this by diversifying and personalising your marketing strategy in a way that suits your customers' needs.
RCS (Rich Communication Services) is a rising star among conversational channels. It combines the reliability of SMS with the added benefits of rich media and interactive features from modern messaging apps. Yet, its only hiccup was that RCS didn't have the same reach without support from Apple's iOS. Well, until now, Apple has now confirmed it will support RCS in iOS 18.
Using SMS for customer service enables service agents to connect with your customers and using templates not only saves time but also lets agents create personalised, on-brand communications with just a few clicks. In this blog, we’ll share SMS customer service templates you can use to give your customers the information they need — fast.
Organisations face a significant challenge in effectively managing overdue payments and cash flow in a positive light with customers. To collect payments while keeping relationships intact and increasing engagement, SMS has emerged as a powerful, efficient and convenient tool for both businesses and customers. In this blog, we’ll explore how to effectively use SMS for late payments, highlighting its benefits and best practices.
Every successful eCommerce strategy should aim to optimise customer communication across the entire buying journey. Why? The customer buying journey isn't limited to the point of sale alone. It encompasses everything leading up to purchase and everything afterwards. So, businesses need to engage and assist customers during the pre-sale, purchase and post-purchase stages - via a channel available to all - to create a successful eCommerce strategy.
While SMS is one of the oldest messaging services, the rise of instant messaging channels made a dent in its traffic. Why? Compared to the newer channels with rich features, SMS is relatively basic in its features, with plain text messages and a character limit of 160. Yet in customer communication, basic is often effective. So much so, that SMS is still one of the most impactful communication channels today. But how can it add value to your business? In this blog, we explore the popularity and key use cases of this ever-lasting channel.
WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case?
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