Make sure your notifications are delivered. Our global platform handles millions of messages daily, and a fallback SMS set-up will ensure delivery.
Segment your audience and send personalised messages and announcements to specific target groups on their mobile device.
Create rich experiences with media and buttons to improve retention and engagement rate.
Mobile Push Notifications are a high-performance and cost-effective medium to reach your audience. We give you all the tools you need to create engaging push notifications that your customers will love. Be on their mobile device in an instant.
Send engaging Push messages with our Business Messaging API
Boost your engagement by adding images, GIFs, videos, or audio
Ensure delivery by setting up an automatic fallback to SMS
Why deliver the same message to your entire user base when you can boost engagement with personalised notifications.
Use data collected via your app to execute personalised campaigns
Segment your audience: behavior, history, interests, demographics
Send automated messages from segments in customer data platform
Send new product offers or promote sale to increase conversion
Trigger push notifications based on your customers' lifecycle events
Connect location data with customers' preferences for a personalised experience
Bring relevant information at the right time and generate extra added value
Send updates on order status: tracking, shipping, invoicing, or password reset
Orchestrate campaigns over multiple channels and get higher engagement at every step of your customer journey. Think about email, website, SMS, WhatsApp Business, and paid ads.
Read moreIntegrate Push directly with our Business Messaging API and connect to your customers on their preferred channels. Our API combines multiple communication channels into a single platform. Get access to high-volume two-way messaging & global reach capabilities.
Read moreMobile Marketing Cloud is an all-in-one marketing software solution enabling your company to deliver the ultimate customer journey. It increases engagement and conversion, making it easy to create personalised and relevant campaigns in multiple channels.
Read moreIncrease your customer's engagement by sending mobile Push Messages and connect to all mobile channels via one Business Messaging API.
Reach out to get startedOne might assume that SMS has lost relevance in an era dominated by popular messaging channels such as WhatsApp and Instagram. However, when it comes to Black Friday, one of the most anticipated shopping events of the year, SMS remains as important as ever. While consumers are bombarded with emails, push notifications, and social media advertisements, the humble SMS message, with its 98% open rate, often cuts through the noise and connects businesses with eager shoppers.
Black Friday stands out as one of the most anticipated shopping events of the year, with online sales growing 3.5% to $65.3 billion globally in 2022. With this, big and small businesses will strive for maximum exposure. Yet, this task is far from straightforward. Retailers must compete to be visible, overcome high advertising costs, and meet escalating customer expectations to cut through the noise and drive conversion. Moreover, every touchpoint in the customer journey represents a make-or-break opportunity to form relationships and drive transactions, or risk losing a consumer’s interest and trust.
In this digital era, providing the optimal customer experience means connecting and engaging with your customers online on their favorite platforms and channels. Online (automated) customer engagement and A2P (application-to-person) messaging is bigger than ever, which unfortunately also means that messaging fraud is on the rise. Artificially Inflated Traffic (AIT) fraud has become an alarming issue in the telecommunications industry, but worry not! CM.com has built the perfect safeguard feature to protect your business endeavors from AIT fraud.
In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.
Every channel where customers interact with a brand offers a different experience. Among the most distinctive is Instagram. Unlike other social media apps, Instagram users scrolling through posts often feel a deeply personal connection with the sources they follow: celebrities, favorite products, and subjects they’re passionate about. It’s a community built on trusting influential people.
Chatbots spent a decade-plus as a technological sideline: nestling at the corner of websites, roaming the odd FAQ, inviting people to click with a hopeful link. They weren’t a big part of the customer experience. But now – suddenly – they’re everywhere.
Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.
Every business wants to communicate with its customers, whether for marketing, support, or operational purposes. But to do so, you'll need a way to get in touch with your customers- a communications platform. You can build software from scratch, integrate third-party software into your own systems, or implement new software all together. Are you still pondering the correct approach for your business? Then let's figure it below!
Social media plays a central role in modern-day customer engagement. Personalized messages on the favorite messaging platforms of your customers will skyrocket the customer experience and grow brand loyalty. Meta now introduced a new way to market to your audience: via Facebook Messenger.
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