Uniting Experiences
With Technology.

Drive ticket sales, build loyalty, and deliver unforgettable moments.

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Trusted by brands worldwide

Invictus Games
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Dutch Grand Prix
King of the Court
Bournemouth 7s
Nac
heineken experience
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Museums

For museums of any size looking to sell tickets and engage both loyal visitors and day-trippers year-round.

Attraction Parks & Zoos

For parks looking to boost revenue, build loyalty, and streamline ticketing through a smart, leisure-focused platform.

Experiences

For unique experiences that want to stand out, sell tickets, and deliver an online journey as memorable as the visit itself.

Customer Journey Ticketing

Manage Every Visitor's Journey

Keep your visitor close and build strong loyalty with the ultimate end-to-end visitor experience. Our integrated tech stack empowers you to generate more revenue, streamline operations, and communicate seamlessly across every touchpoint.

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The Technology Behind Your Visitor Experience

Every visitor has a unique customer journey that should take center stage. Our ticketing system offers flexible options to tailor each visit to their specific needs, ensuring the best possible experience.

High-Impact Integrations

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All-in-One. All Under Your Control.

Streamline your data collection to facilitate decision-making and analysis

Maximize ticket sales and engagement with automated visitor journeys

Unify your tools and cut costs with one integrated platform

Amplify personalized and mobile communication on preferred channels

Foster brand & fan loyalty for a lasting impact in a competitive market

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Let AI Handle the Frontline - Empower Your Team to Do More

AI agents handle routine chats instantly and around the clock, turning everyday conversations into upsell opportunities. Meanwhile, your team can focus on high-impact work. Centralize all customer interactions for smoother workflows, better collaboration, and more conversions.

  1. Save costs and valuable staff hours

  2. Handles AQs during peak times

  3. Turn questions into sales opportunities

  4. 24/7 automated replies

Ticketsales That Fits You

Museums

Price on Request

Museums & Experiences
  • Selfservice

  • Dedicated CSM (Customer Success Manager) & Dedicated Consumer Desk

  • Multi-lingual

  • Fully integrated with CM.com POS & kiosk solutions

  • Multiple external integrations (analytics, access control, external cards)

  • Global reseller platform

  • Donations

  • Discount codes & gift cards Timeslots & capacity

  • Timeslots & capacity

  • + Many more

Parks

Price on Request

Zoos & Attractions
  • Selfservice

  • Dedicated CSM (Customer Success Manager) & Dedicated Consumer Desk

  • Multi-lingual

  • Fully integrated with CM.com POS & kiosk solutions

  • Multiple external integrations (analytics, access control, external cards)

  • Global reseller platform

  • Donations

  • Discount codes & gift cards

  • Timeslots & capacity

  • + Many more

Behind-The-Scenes at Moco Museum.

Moco Museum improves the visitor experience by using CM.com for ticketing, marketing, and customer service, ensuring seamless communication before, during, and after visits. With everything integrated on one platform, Moco creates an unforgettable experience for every visitor.

More Than a Ticket Shop

Want to take your event to the next level? Book a personalized 1:1 demo and see how our technology transforms the visitor journey - creating seamless experiences, boosting engagement, and driving ticket sales like never before.

Related articles

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Dec 18, 2024 • Ticketing

Buyer personas work for events, too. Here’s how to create them

The event organisers that are killing it share a common quality: they understand their core audience inside-out. Developing Buyer Personas – essentially, detailed profiles of your target audience – is a smart step towards this. The process of putting them together makes you think critically about your audience, while the personas themselves can be used to guide everything from curation to promo. Let’s break down what goes into a winning Buyer Persona and explore how you can use them to fuel ticket sales and grow your events business.

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Oct 30, 2024 • Ticketing

How to keep your event growing in the off-season

In the same way that growing your event feels inevitable when you’re deep in promo mode and the ticket sales are rolling in, the opposite is true when you don’t have anything specific to promote. The off-season can be a barren time for promoters, short of the marketing ammunition that an upcoming event naturally provides. But it doesn’t have to be. Below, we give you the insights and tactics you need to keep up momentum even when you don’t have any events on sale. If the time has come to put in place a more sustainable event strategy, one that goes beyond the sugar rush of ticket sales and social media growth, then this one’s for you.

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Mar 18, 2024 • Ticketing

Introducing Box Office: the solution for on-the-door sales

We're excited to release our latest development for on-the-door ticket staff; a solution that enables sales before and during your event or club night. Powered by the CM.com Ticketing platform and enabled on a variety of hardware and operating systems, we help your staff connect online sales to offline sales, seamlessly. In this blog, we look at some of the key features of Box Office.

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Nov 30, 2023 • Ticketing

Instagram Messaging: your ticket to winning fans and boosting ticket sales

In today's fast-paced world, the need to capture fans' attention and build loyalty remains a key challenge for independent event organisers. Developing campaigns to boost ticket sales and cut through the noise in this increasingly crowded industry can feel challenging.

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Jun 30, 2023 • Ticketing

Ticketing: the first touchpoint of the Formula 1 Heineken Dutch Grand Prix fan experience

Ticketing is the first touch point of any event, which is why it's essential it runs smoothly to give your customers a great first impression. At the Formula 1 Dutch Grand Prix, demand far outstrips supply, so the organisers were looking for an innovative ticketing system to help them manage ticket allocation smoothly. That's where we came in.

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Nov 23, 2022 • Ticketing

The big trends in sports marketing for 2023

We talk to CM.com’s Sam Windridge about the state of sports marketing over the coming year. Technology presents both challenges and opportunities for sports brands over the coming year. On the one hand, increased access to news and event highlights on a wider-than-ever variety of digital channels threatens the in-person experience. On the other, if brands embrace the digital opportunity, they can build more seamless fan experiences for their customers across a wider variety of channels and satisfy the increased appetite for broader, more immersive experiences both from fans at the event and those watching at home.  We’ve been working on what this means for the next twelve months in sports marketing. Here are some of the major trends we’ve identified for 2023.

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Jul 14, 2022 • Ticketing

A closer look at the CM.com and Glamorgan County Cricket Club partnership

With the 2023 cricket season fast approaching we sit down with Sam Windridge, Head of Sports Partnerships, to learn more about the CM.com and Glamorgan Country Cricket Club ticketing partnership.

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Jun 08, 2022 • Ticketing

How to do more with less: surviving the challenges of sports relegation

Relegation has an immense emotional impact on a club and its fans. While we shouldn’t underplay that impact, it’s arguably less business-threatening and easier to recover from than the financial impact that follows. Here’s how to recover from the pain of relegation.

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May 17, 2022 • Ticketing

6 ways an event app can boost your COVID comeback

This summer the online experience for many festivalgoers will be better than ever. Many event businesses have discovered the benefits of digital transformation, which was fast-tracked thanks to the quick-thinking required by event organisers during a period of lockdowns and restrictions. The lessons of these 2 years have also prompted CM.com to develop its event app, created by Appmiral, to ensure that it better meets the needs of the industry. In this article, we'll give you an overview of how using a mobile festival app can help you take advantage of digitalisation. Get ready to fast-track your bounce-back strategy: 6 ways to boost your Covid comeback.

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