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Articles from Brian Fieret

Nov 23, 2021 • WhatsApp

The Best Practices of a Whatsapp Chatbot

We're pretty sure that you’ve heard of chatbots before. The employee that never sleeps can be a very valuable tool for your customer service, with personalised user journeys and automation to get the job done online. But did you know that chatbots can also be employed on WhatsApp?
Jul 14, 2021 • WhatsApp

WhatsApp Business: More Types of Proactive Messages Now Available

WhatsApp allows more types of proactive messages to its services and that’s awesome news for your business! It means that you will be able to serve your customers more information they choose to receive.
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