With Mobile Marketing Cloud, you get to know your customers and tailor the journey for each customer on a personalised level.
Collect and organise customer data across a variety of touchpoints to create a single view of customer interactions.
Enable cross-channel engagement with channels like Facebook Messenger, WhatsApp, SMS, Mobile Landing Pages, and Email.
Save time and work more efficiently - automate customer journeys across various channels with segments and workflows.
With Voice Campaigns you can call out pre-recorded messages to your customers, completely automated, at any time. This is a perfect way to give your marketing campaigns a more personal touch, without the hassle of manually calling individual contacts.
Voice is a powerful channel to convey a message to your customers. Use Text-2-speech or send pre-recorded voice messages to add a personal, high-impact touch to your marketing campaigns.
Send a voice campaign within a few clicks
Get your message across to fixed numbers
Save time by uploading and sending in bulk
Use Voice in your marketing campaigns to send personal messages
Reduce no-shows and send out appointment reminders to clients
Automate your delivery notifications and send them via voice messages
Send automated voice calls and safeguard the privacy of users
Notify customers about changes to products or services ordered
Close the loop by combining your voice campaign with a follow-up SMS and mobile landing page and watch your user experience, as well as conversion rate, grow.
Combine Voice with Messaging on the same platform
Optimize your global reach and conversion rates
Schedule omnichannel campaigns and automate messages
Once you receive your data back from your campaigns, it gets mapped to the Customer Data Platform. Filter and segment your audience on behavior or set up custom filters for re-engagement.
Build 360° profiles based on behavior and preference
Create smart segments in real-time for 1:1 personalization
Automate your customer journeys with workflows
Customer Data is often fragmented and siloed in different systems. As a result, you cannot utilize your data to its full potential. Our CDP solves this problem and unlocks your data.
Read moreReach your customers on their preferred mobile messaging channel. Email, SMS, Push, WhatsApp, Apple Messages for Business, and Voice are all built-in and can be used immediately.
Easily create workflows for every customer journey you can think of and let us do the heavy lifting for you. Scale up your marketing processes with the power of automation.
Integrate the Mobile Marketing Cloud into your organisation and see how you can scale your engagement efforts that keep your visitors and customers coming back for more.
Diving deeper into CM.com's CPaaS approach is empowering business users to unlock Communication Excellence - a guest article by Quadrant Knowledge Solutions, a global advisory and consulting firm focused on helping clients in achieving business transformation goals with strategic business and growth advisory services.
In recent years, SMS integration has played a pivotal role in transforming the Black Friday shopping experience. Both retailers and consumers have wholeheartedly embraced SMS as a powerful tool for communicating promotions, exclusive offers, and time-sensitive alerts.
The impact of social media on leisure and travel is undeniable. Platforms like Instagram and Facebook have transformed how people experience and plan their journeys. They serve as hubs for sharing photos, videos, travel tips, and reviews, essential tools for travellers worldwide.
What’s so great about sports is that it connects all kinds of people. On the other hand, knowing no two sports fans are alike makes it challenging for sports organisations to address different fan segments. The organisation behind the Formula 1 Heineken Dutch Grand Prix acknowledged this challenge and didn’t just pack the CM.com Circuit Zandvoort with their best fans. Instead, they’ve managed to enhance their fan experience right at their first racing event in 35 years. What’s more, they keep improving fan engagement year on year. Curious to know how? We’ll share five insider tips on how the Dutch Grand Prix enhanced its fan engagement before, during, and after the race.
In today's digital landscape, customer engagement is increasingly shifting towards social media platforms. This shift is well-founded, as personalised messaging on the messaging apps preferred by your customers can greatly enhance your brand awareness. With the introduction of Instagram's new Marketing Messages feature, you now have a powerful marketing tool at your disposal to increase your visibility where your customers are and re-engage them effectively, ultimately boosting your conversion rates.
You’ve heard about SMS marketing campaigns for consumers, but what about SMS marketing for B2B? B2B text messaging is an effective way to communicate with your business clientele, enabling you to build relationships with decision-makers and offer information that helps them make buying decisions.
The adage that time is money has never been truer than it is today - and especially for those brave souls in transport and logistics. Razor-thin profit margins and almost impossible deadlines make this a particularly challenging industry!
Look at most definitions of conversational marketing, and it’s not clear what all the excitement’s about. “Engaging customers through dialogue”, “interacting with people via real-time”, “two-way communication”, “putting the focus on interactions using social media messaging channels”. Isn’t that what marketers have been doing for years?
In an age of mass marketing, as well as constant TV, internet and email advertising, it’s safe to say that sales periods can be something of an overwhelming experience for consumers around the world. Inundated with information from companies, people could be forgiven for wanting to switch off their phones, radios and televisions and ignore all forms of marketing until the sales period is all over. As an eCommerce owner, you should always be looking to avoid this by diversifying your marketing strategy in a way that suits your customers needs and sensibilities.
Select a region to show relevant information. This may change the language.
+27 (21) 180 2560
