Jul 12, 2021 •
Conversational Commerce
Conversational Commerce: be where your customers are
When it comes to marketing, mobile leads the way. Customers can find products, compare them, and purchase in one seamless journey. Given the huge strides mobile has taken as a channel in the past 10 years, it may come as a surprise that many companies still organise their marketing, sales and support exactly the same way they did a decade ago.