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Mobile Marketing Cloud

Personalize Your Mobile Marketing Campaigns•

Omnichannel customer engagement solution for businesses that want to start conversations with people, not profiles.

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Customer Data Platform

Unlock your data from its silos with our Customer Data Platform.

Omnichannel Marketing

Get access to all mobile messaging channels through CM.com.

Marketing Automation

Create workflows and let us do the heavy lifting for you.

TraceDock

Get 100% insight into your data with CM.com's first-party data collection tool.

Use a Platform that Grows With You

Get access to all mobile messaging channels available through CM.com.

Be 100% Mobile Focused

Reach customers where they spend most of their time, on their mobile phones.

Scale Up & Save Time

Save time and work more efficiently with CM.com's marketing automation tooling.

Customer Data Platform guide

Customer Data Platform

As a marketer you have undoubtedly heard of the term Customer Data Platform (CDP). But what exactly is a CDP, and what is your marketing missing if you don't have one? In this guide you can read everything you need to know.

Customer Data is often fragmented and siloed in different systems. As a result, you cannot utilize your data to its full potential. Our CDP solves this problem and unlocks your data.

Unify all your data sources
Real-time APIs, Webhooks and CSV imports
Make your data actionable for marketing

rich profiles personalizion

One size does not fit all. Customers expect personalized offerings catered to their preferences. You can do this by collecting data events and using real-time Smart Segments.

Know what your customers want
Create smart segments in real-time
Design dynamic workflows

Reach your customers on their preferred mobile messaging channel. Email, SMS, Push, WhatsApp, Apple Messages for Business, and Voice are all built-in and can be used immediately.

One-stop-shop for all mobile channels
No need for 3rd party suppliers
No need for programming by developers

Start automating your marketing processes. Easily create workflows for every customer journey you can think of and let us do the heavy lifting for you.

Design workflows with our visual drag-and-drop editor
Scale up with the power of automation
Keep it simple, or use advanced multi-step conditions

Future-Proof Data in Google Analytics and Facebook

Due to the advent of ad blockers, browsers with tracking prevention, and privacy legislation, marketers are missing between 10% and 30% of their data. Correct revenue attribution to their paid marketing efforts becomes almost impossible.

Almost.

With TraceDock, you're able to gain improved attribution data in a privacy-friendly way, via a plug-and-play solution.

Learn How Dutch Grand Prix Uses Mobile Marketing Cloud

Create 360° customer profiles by unifying data from all your online and offline sources.

Increase the open rate of your mobile marketing and communicate with your audience.

Create your own mobile-friendly landing page to support your SMS Marketing Campaigns.

Design and automate your email campaigns with personalized emails that convert.

Use Text-2-speech or send pre-recorded voice messages to add a personal touch to your campaigns.

Free Trial

Try it out 14-days

All features of Pro
Up to 1000 contacts
10 test credits

Basic

Starting at €29/mo

Profile upload/import
Unified customer profiles
Audience segmentation
Consent management
Campaign statistics and reporting
Single-step automation
Landing Pages and Forms
Support via email - business hours

Advanced

Starting at €79/mo

All basic features
+ Multi-step automations
+ Custom dashboards
+ 1 external source integration
+ Campaign spreading
+ A/B testing
+ Conditional content
+ Voice calling campaigns
Support via email / chat / phone - business hours

Pro

Price on request

All advanced features
+ Unlimited external integrations
+ Audience export to ad platforms
+ Support via email / chat / phone - 24/7
99.9% uptime guarantee

Start Free Trial Discover All Features

Latest Articles

Jun 24, 2022 • SMS

Do You Want an Open Rate of 98% For Your Marketing Campaigns?

The success of any marketing campaign rides on your open rate. If no one opens your marketing content, then generating new business will become futile. There are a plethora of ways to influence open rates. That’s why so many A/B tests are performed on titles, images, colors, and content. But what channel is the best performer when it comes to getting eyes on your brand?

Jun 16, 2022 • Marketing

How to Get More Leads With SMS and Email Marketing

If you use SMS or email - or better yet, both - as marketing channels, you set up your message, send it out and analyze the results. But how do you improve that message for better results the next time you send out your SMS or Email?

Jun 09, 2022 • Customer Experience

Create Powerful Customer Experiences With the Integration of Mobile Marketing Cloud and Mobile Service Cloud

Consumers are nothing like the consumers of, say, ten years ago. They are more critical than ever before and have razor-sharp requirements. They expect speed, convenience, and reassurance right at their fingertips. Meeting these expectations is quite a challenge. Especially if the marketing and customer service departments operate independently, these departments need to work together seamlessly to serve today's consumers best.

Feb 22, 2022 • Customer Data Platform

Why Unify Customer Data (And How a Customer Data Platform Can Help)

Customer personalization is in hot demand these days — customers want it, and businesses want to deliver it. For your business to do personalization right, start by unifying your customer data with a customer data platform.

Feb 10, 2022 • Mobile Marketing Cloud

Boost Your Email Open Rates With Preview Text

Every marketer dreams of everyone opening and reading their emails. However, we all know this is nearly impossible. The height of your email open rates is very dependent on your subject line. You make the first impression on your recipient with your subject line, which is critical to your open rates. You are probably already spending a lot of time on this, but did you know that you can achieve even better open rates with preview texts? In this blog, we'll discuss how to take control of your preview text to ensure that nobody misses your first impression.

Jan 31, 2022 • Mobile Marketing Cloud

5 Examples of Relationship Marketing Done Right

One of the best ways to boost customer retention is to shift your focus to relationship marketing. Relationship marketing is about building lasting customer connections rather than focusing on transactional marketing and one-off sales. This blog will define relationship marketing and share five relationship marketing examples to inspire you.

Oct 29, 2021 • Customer Data Platform

How Well Do You Know Your Supporters?

Sports marketing is a fast-paced, dynamic discipline. So how do you cut through the noise and keep your supporters engaged for the long haul?

Sep 28, 2021 • Acquisitions

CM.com’s acquisition of TraceDock - Perspectives from TraceDock's founders

Earlier in the summer, we were delighted to announce that TraceDock has joined forces with CM.com as part of an exciting strategic acquisition. This development presents an important alliance between our two companies; one that has significant benefits to the customers and partners of both TraceDock and CM.com, and one that offers a number of exciting opportunities for the future. Here’s the story of TraceDock's founders, Boris Schellekens and Jaap Breeuwer, so far.

Sep 20, 2021 • Mobile Marketing Cloud

How to Skyrocket Your Email Open Rates

Email marketing has come a long way since the first campaign was sent in 1978, and it remains one of the most valuable tools in the modern marketer’s business strategy. In fact, the 2019 Email Marketing Census from Econsultancy and Adestra found that 73% of respondents considered email marketing an ‘excellent’ channel, compared to 72% for SEO and 67% for paid search (PPC).

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