Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like SMS and WhatsApp.
This empowers marketers to create superior experiences that increase engagement and conversion.
Watch the video to get a first impression of our mobile marketing software.
Mobile Marketing Cloud, to start conversations with people, not profiles.
Customer Data is often fragmented and siloed in different systems. As a result, you cannot utilize your data to its full potential. Our CDP collects all customer data in one central location. From any source, data comes together into 360 customer profiles. Making the data ready to use.
Request a demoRead moreOne size does not fit all. Customers expect personalized offerings catered to their preferences. You can do this by collecting data events and using real-time Smart Segments.
Know what your customers want
Create smart segments in real-time
Design dynamic workflows
Reach your customers on their preferred mobile messaging channel. Email, SMS, RCS, Push, WhatsApp, Viber, and Voice are all built-in and can be used immediately.
One-stop-shop for all mobile channels
No need for 3rd party suppliers
No need for programming by developers
Start automating your marketing processes. Easily create workflows for every customer journey you can think of and let us do the heavy lifting for you.
Design workflows with our visual drag-and-drop editor
Scale up with the power of automation
Keep it simple, or use advanced multi-step conditions
What unites Kentaa and CM.com is our strategy towards our customers. We both offer powerful tools that put our customers in charge. Working with CM.com will also be a major advantage in helping Kentaa achieve our international expansion.
We were looking for a partner that could not only help us optimize our ticketing process, but could create a superior fan experience. With the innovative software and data insights of CM.com, we were able to optimize the entire fan journey.
We have been using CM.com’s Mobile Marketing Cloud for a while, which resulted in extensive user- and contact details of our viewers. This enables us to approach them at any time to connect them to our platform.
Create 360° customer profiles by unifying data from all your online and offline sources.
Increase the open rate of your mobile marketing and communicate with your audience.
Create your own mobile-friendly landing page to support your SMS Marketing Campaigns.
Design and automate your email campaigns with personalized emails that convert.
Use Text-2-speech or send pre-recorded voice messages to add a personal touch to your campaigns.
Price on request
Profile upload/import
Unified customer profiles
Audience segmentation
Consent management
Campaign statistics and reporting
Single-step automation
Landing Pages and Forms
Support via email - business hours
Price on request
All basic features
+ Multi-step automations
+ Custom dashboards
+ 1 external source integration
+ Campaign spreading
+ A/B testing
+ Conditional content
+ Voice calling campaigns
Support via email / chat / phone - business hours
Price on request
All advanced features
+ Unlimited external integrations
+ Audience export to ad platforms
+ First-Party Data Collection
+ Cookieless Data Collection
+ Server-side Transaction Tracking
+ Support via email / chat / phone - 24/7
Mobile marketing applies the principles of marketing with a focus on mobile devices such as smartphones and tablets. Mobile Marketing aims to attract, engage, and communicate with customers via content, campaigns, and managed conversations via email, SMS, MMS, social media, and messaging channels.
Mobile marketing isn’t a separate field from conventional marketing. It uses the same marketing principles, and the same metrics, like conversion rates. Where it differs is the channels.
Marketing automation refers to the use of software and technology to automate and enhance marketing activities, such as email and SMS campaigns, social media ad campaigns, chatbot conversations, tracking, A/B testing, and more. Marketing automation software allows you to execute your marketing strategies while you focus on more complex tasks. As an example, you can use marketing automation technology to trigger a pre-written abandoned cart email after a visitor exits your site with a full cart.
Learn moreOmnichannel marketing is the integration and cooperation of the various channels that an organization uses to interact with consumers, with the goal of creating a consistent brand experience and interacting with consumers in a seamless way.
Omnichannel marketing includes physical (like stores) and digital channels (such as websites and social media) and a combination thereof - such as “buy online and pick up in-store”.
A CDP or Customer Data Platform is a software that collects customer touchpoints and interactions with your product or service from various channels and sources. It aggregates all this data from multiple sources to create a unified profile of each customer.
A CDP gathers and organizes data in real-time to create profiles for each customer through its centralized database.
Email marketing has come a long way since the first campaign was sent in 1978, and it remains one of the most valuable tools in the modern marketer’s business strategy. But email marketing is sometimes dismissed as ‘spamming’ people and all your hard work crafting targeted, relevant, and timely emails to your customers or prospects will be useless if you don’t do everything you can to optimize email deliverability.
What’s so great about sports is that it connects all kinds of people. On the other hand, knowing no two sports fans are alike makes it challenging for sports organizations to address different fan segments. The organization behind the Formula 1 Heineken Dutch Grand Prix acknowledged this challenge and didn’t just pack the CM.com Circuit Zandvoort with their best fans. Instead, they’ve managed to enhance their fan experience right at their first racing event in 35 years. What’s more, they keep improving fan engagement year on year. Curious to know how? We’ll share five insider tips on how the Dutch Grand Prix enhanced its fan engagement before, during, and after the race.
Today, more and more customer engagement happens on social media. And with good reason. Personalized messages on the favorite messaging apps of your customers can truly benefit your brand awareness. Instagram's new Marketing Messages feature offers a great marketing tool to be visible where your customers are and re-engage them to boost those conversion rates.
Festivals are bigger than ever; the market is thriving, and people love listening to live music in a space where they feel free to let go and enjoy the atmosphere with like-minded people. While this is undoubtedly a good thing for organizers, with this popularity comes much competition. Organizers, therefore, need to think of creative ways to stand out. One way is by boosting their mobile marketing offering. CM.com offers the solution; discover here 11 examples of how you can apply this to your event.
Look at most definitions of conversational marketing, and it’s not clear what all the excitement’s about. “Engaging customers through dialogue”, “interacting with people via real-time”, “two-way communication”, “putting the focus on interactions using social media messaging channels”. Isn’t that what marketers have been doing for years?
WhatsApp newsletters are messages that can be sent from a brand's WhatsApp business account to a specific audience of customers with information that's relevant to them. You can send people special offers, exclusive discounts, and new product announcements. You can also personalize these offers based on special events like holidays and birthdays, or annual promotions like Black Friday and Cyber Monday.
Gmail is one of the most popular email destinations in the world. It is used by millions of individuals and organizations for both personal and professional purposes. So as an email marketer, you need to ensure that as many of your emails arrive in Gmail inboxes and are not marked as spam. To gain insight into the performance of your sent emails to Gmail inboxes, Google has developed a tool called Google Postmaster Tools. In this blog, we will tell you what it is and how it can help your business.
In an age of mass marketing, as well as constant TV, internet and email advertising, it’s safe to say that sales periods can be something of an overwhelming experience for consumers around the world. Inundated with information from companies, people could be forgiven for wanting to switch off their phones, radios and televisions and ignore all forms of marketing until the sales period is all over. As an eCommerce owner, you should always be looking to avoid this by diversifying your marketing strategy in a way that suits your customers needs and sensibilities.
Every eCommerce player knows personalization is important. It’s how you build customer trust and comfort, make your messaging meaningful, and keep web shoppers coming back. But fewer realize how deep and broad real personalization goes.
Select a region to show relevant information. This may change the language.
