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Mobile Marketing Cloud

For businesses that want to start conversations with people, not profiles.

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Mobile Marketing Cloud

Key Benefits

data

Centralize Your Data

Unlock your data from its silos with our Customer Data Platform.

identity

Be More Relevant

Create segments based on customer behavior, custom events and actions.

addressbook

Profiles To People

Turn anonymous profiles into people with names preferences, routines and dreams.

customer contact

Messaging Channels

Get access to all mobile messaging channels available through CM.com.

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Be Mobile Focused

Reach customers where they spend most of their time, on their mobile phones.

platform features

Scale Up & Save Time

Save time and work more efficiently with CM.com's marketing automation tooling.

What is Mobile Marketing Cloud?

CM.com's Mobile Marketing Cloud is an omnichannel customer engagement solution build for marketers. It's the only solution that includes all mobile messaging channels like WhatsApp. This empowers marketers to create superior customer experiences that increase conversion rates and sales. 

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Create Smart Segments With Our Customer Data Platform

The Customer Data Platform is the beating heart of the Mobile Marketing Cloud. It collects all your customer interactions and data into 360° unified profiles, no matter where the data comes from. This ensures that you can seamlessly build segments by filtering on every possible profile property or demographics. Know who your customer is and how he or she interacts with your company.

  1. Create 360° unified customer profiles.

  2. Integrate with every possible source from Spotify to Lightspeed.

  3. Enrich your data with Ticketing, Payments or Customer Contact.

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360 degree unified profiles

Automate Your Customer Journeys

Save time and work more efficiently with the Mobile Marketing Cloud. Configure with ease unique multi-step customer journeys for every scenario you can think of. Automatically reach your customers in their preferred mobile messaging channel. Let our omnichannel automation tool do the work for you.

  1. Use our drag and drop editor to create multi-step automations.

  2. Save time and work efficiently.

  3. Automatically reach your customer via multiple channels.

  4. Increase retention and revenue.

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Workflows

Omnichannel Marketing Execution

CM.com's Mobile Marketing Cloud allows you to create omnichannel marketing campaigns that captivate, and nurture your customers so they stay engaged. Consolidate your campaigns into one platform for more streamlined and personalized experiences. Cater to customer needs. Reach them where your customers want to be reached; Email, SMS, Push, WhatsApp, Social, Voice, Direct Mail and more.

  1. Reach your customer in every channel.

  2. Email, SMS, WhatsApp, Facebook, iMessage, Viber and more.

  3. Enhance your campaigns with mobile landing pages.

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Campaigns builder CM.com

Evolve Your Email Marketing With Email Campaigns

Send mobile-ready email campaigns to your customers within a few clicks. Create timely, personalized and engaging emails with the drag & drop editor and send out your newsletters, one-off promotions or transactional emails. Automate your own triggered campaigns to reach your customers at critical moments.

  1. Design personalized campaigns with the drag-and-drop editor.

  2. Send mobile-friendly emails, fully responsive on mobile devices.

  3. Build intuitive workflows based on custom triggers.

  4. Measure your success and build on what really works.

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Email Campaigns CM.com builder

Enable Commerce in Your Mobile Channels

Easily integrate payment links in channels like email, WhatsApp conversations or on your web pages. Shorten the customer journey and enhance the checkout process by making it easier for customers to move from conversation to conversion.

  1. Integrate payments in your channels.

  2. Improve the customer journey.

  3. Use ticketing in combinations with the Mobile Marketing Cloud.

paymentslinks with MMC

Download The Mobile Marketing Guide

6 steps to a mobile strategy

No one doubts that the mobile landscape has grown in recent years. However, it does not answer the question of why marketers need a mobile marketing strategy. That's why we've put together a guide with 6 important reasons on why to add mobile marketing to your marketing mix. In the guide, you'll also receive various tips and tricks to get started right away.

Download the guide
mobile marketing guide

Our Customers

Customer succes - DGP
Customer succes - Brennan Heart
Customer succes - Lowlands
Customer succes - Warner Music
Customer succes - KLM open
Customer succes - WiSH Outdoor
Customer succes - Nac Breda
Customer succes - Etam

Customer Successes

Dutch Grand Prix

Dutch Grand Prix

As official event supporter of the Formula 1 Heineken Dutch Grand Prix, CM.com teamed up with the Dutch Grand Prix to provide the best customer experience with many of our products and services.

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Brennan Heart customer succes

Brennan Heart

Thanks to CM.com's Mobile Marketing Cloud, Hardstyle-DJ Brennan Heart can communicate with its fans in a personal and unique way.

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Get the most out of Mobile Marketing Cloud

Professional Services

Kickstart

Integrate the CM.com Mobile Marketing Cloud in your organisation and use it with success.

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In-depth Training

We train your team how to use the Mobile Marketing Cloud, from setting up campaigns to analyzing your data.

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Campaign Strategy Workshop

We'll help you visualize and set up the Customer Journey using the Mobile Marketing Cloud and the CM.com Platform Tools.

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Optimization

Use the optimization project to get even more out of your already active Mobile Marketing Cloud.

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Campaign Management

We can also take over the set-up and rollout of your mobile marketing campaigns; from SMS campaigns to Pages and Email Campaigns.

Read more

Mobile Marketing Cloud - Pricing

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Aug 18, 2020 • Mobile Marketing Cloud
The digital landscape is changing rapidly. This affects (digital) marketers who feel the pressure to do more in the same amount of time. Marketing automation helps marketers to focus on what’s really important by automating recurring tasks and managing leads. But what is marketing automation exactly? And how can it help you to do more with the same amount of time? We’ll answer all your questions in this blog and even suggest one of the most helpful marketing automation tools to help you work more efficiently.

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Our smartphones are more than ever part of our lives. Focussing on mobile marketing provides new opportunities for your business. Your customers are on their mobile phones, so make sure you reach them there. In this article you will learn what mobile marketing is, how to use it, through what channels and how you can correspond to your customers' needs.

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Nowadays, people are bombarded with information while our processing capacity is limited. The processing capacity of the conscious mind has been estimated at 120 bits per second (1). Back in 2010, Martin Hilbert of the University of California (2) estimated that “in 1986, we received around 40 newspapers full of information every day. In 2007, this grew to 174”. That is a growth of over 7% per year, so each year we process a few additional newspapers every day.

5 tips to optimise your Mobile Marketing

Feb 07, 2019 • Mobile Marketing Cloud
Marketing isn’t the same as it was 10 years ago, and much of that is thanks to the rise of the smartphone. We are living in an era in which consumers can buy products and services whenever and wherever they are, on their mobile phone. If you want consumers to choose your product, mobile presence is an absolute must to get higher conversion rates and improve customers’ satisfaction.

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It’s no secret anymore, consumers expect to be able to engage with brands on their mobile devices. For brands, it is the best channel to reach your customers and to drive sales. While not every business needs a mobile app to meet consumer demand, every business needs a smart mobile marketing strategy. We’ll take you through the mobile marketing errors that shouldn’t be made in 2019.
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