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Mobile Marketing Cloud.

For businesses that want to start conversations with people, not profiles.

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Personal Conversations at Scale

data

Centralize Your Data

Unlock your data from its silos with our Customer Data Platform.

identity

Be More Relevant

Create segments based on customer behavior, custom events and actions.

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Profiles To People

Turn anonymous profiles into people with names preferences, routines and dreams.

customer contact

Messaging Channels

Get access to all mobile messaging channels available through CM.com.

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Be Mobile Focused

Reach customers where they spend most of their time, on their mobile phones.

platform features

Scale Up & Save Time

Save time and work more efficiently with CM.com's marketing automation tooling.

Mobile & Omnichannel Marketing

Mobile Marketing Cloud is the only platform that is completely mobile focused with amongst others, mobile landing pages and the native integrated mobile channels. E-mail, SMS, push, WhatsApp, iMessage and Voice are all built-in and can be use immediately, without any programming work.

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Create Smart Segments With Our Customer Data Platform

The Customer Data Platform is the beating heart of the Mobile Marketing Cloud. It collects all your customer interactions and data into 360° unified profiles, no matter where the data comes from. This ensures that you can seamlessly build segments by filtering on every possible profile property or demographics. Know who your customer is and how he or she interacts with your company.

  1. Create 360° unified customer profiles.

  2. Integrate with every possible source from Spotify to Lightspeed.

  3. Enrich your data with Ticketing, Payments or Customer Contact.

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360 degree unified profiles

Why Mobile Marketing Cloud?

CM.com's Mobile Marketing Cloud is an omnichannel customer engagement solution build for marketers. It's the only solution that includes all mobile messaging channels like WhatsApp. This empowers marketers to create superior customer experiences that increase conversion rates and sales. 

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Automate Your Customer Journeys

Save time and work more efficiently with the Mobile Marketing Cloud. Configure with ease unique multi-step customer journeys for every scenario you can think of. Automatically reach your customers in their preferred mobile messaging channel. Let our omnichannel automation tool do the work for you.

  1. Use our drag and drop editor to create multi-step automations.

  2. Save time and work efficiently.

  3. Automatically reach your customer via multiple channels.

  4. Increase retention and revenue.

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Workflows

Evolve Your Email Marketing With Email Campaigns

Send mobile-ready email campaigns to your customers within a few clicks. Create timely, personalized and engaging emails with the drag & drop editor and send out your newsletters, one-off promotions or transactional emails. Automate your own triggered campaigns to reach your customers at critical moments.

  1. Design personalized campaigns with the drag-and-drop editor.

  2. Send mobile-friendly emails, fully responsive on mobile devices.

  3. Build intuitive workflows based on custom triggers.

  4. Measure your success and build on what really works.

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Enable Commerce in Your Mobile Channels

Easily integrate payment links in channels like email, WhatsApp conversations or on your web pages. Shorten the customer journey and enhance the checkout process by making it easier for customers to move from conversation to conversion.

  1. Integrate payments in your channels.

  2. Improve the customer journey.

  3. Use ticketing in combinations with the Mobile Marketing Cloud.

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Download The Mobile Marketing Guide

6 steps to a mobile strategy

No one doubts that the mobile landscape has grown in recent years. However, it does not answer the question of why marketers need a mobile marketing strategy. That's why we've put together a guide with 6 important reasons on why to add mobile marketing to your marketing mix. In the guide, you'll also receive various tips and tricks to get started right away.

Download the guide
mobile marketing guide

Our Customers

Customer succes - DGP
Customer succes - Brennan Heart
Customer succes - Lowlands
Customer succes - KLM open
Customer succes - WiSH Outdoor
Customer succes - Nac Breda
Customer succes - Etam

Customer Successes

Dutch Grand Prix

Dutch Grand Prix

As official event supporter of the Formula 1 Heineken Dutch Grand Prix, CM.com teamed up with the Dutch Grand Prix to provide the best customer experience with many of our products and services.

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Brennan Heart customer succes

Brennan Heart

Thanks to CM.com's Mobile Marketing Cloud, Hardstyle-DJ Brennan Heart can communicate with its fans in a personal and unique way.

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Get the Most Out of Mobile Marketing Cloud

Professional Services

Kickstart

Integrate the CM.com Mobile Marketing Cloud in your organisation and use it with success.

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In-depth Training

We train your team how to use the Mobile Marketing Cloud, from setting up campaigns to analyzing your data.

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Campaign Strategy Workshop

We'll help you visualize and set up the Customer Journey using the Mobile Marketing Cloud and the CM.com Platform Tools.

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Optimization

Use the optimization project to get even more out of your already active Mobile Marketing Cloud.

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Campaign Management

We can also take over the set-up and rollout of your mobile marketing campaigns; from SMS campaigns to Pages and Email Campaigns.

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Mobile Marketing Cloud - Pricing

Basic

From €19 / month

  • Profile upload

  • Unified customer profiles

  • Audience segmentation

  • Consent management

  • Campaign statistics and reporting

  • Single-step automation

  • Landing pages and forms

  • Support: Email ticket support - business hours

Advanced

From €69 / month

  • + All basic features

  • Multi-step automations

  • Custom dashboards

  • 1 external source integration

  • Campaign spreading

  • A/B testing

  • Voice calling campaigns

  • Support: Email / chat / phone - business hours

Pro

Price on request

  • + All advanced features

  • Unlimited external integrations

  • Audience export to ad platforms

  • Web tracking

  • Support: Email / chat / phone - 24/7 - 99.95% Uptime Guarantee

Schedule a call Configure now

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The 5 Best Mobile Marketing Christmas Tips

Nov 06, 2020 • Mobile Marketing Cloud
With the days getting shorter and colder, Christmas shopping fun has kicked off. Consumers are searching for the best Christmas gifts at the best price, so competition between retailers at this time of the year can be fierce. How do you ensure it’s your product range that ends up underneath the Christmas tree? If you want to reach consumers before your competitors do, mobile marketing is the way to go. We’ll tell you why and share our 5 best mobile marketing tips for this Christmas!

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Aug 18, 2020 • Mobile Marketing Cloud
The digital landscape is changing rapidly. This affects (digital) marketers who feel the pressure to do more in the same amount of time. Marketing automation helps marketers to focus on what’s really important by automating recurring tasks and managing leads. But what is marketing automation exactly? And how can it help you to do more with the same amount of time? We’ll answer all your questions in this blog and even suggest one of the most helpful marketing automation tools to help you work more efficiently.

A/B-testing emails: 3 good reasons to start now

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The value of Mobile Marketing Cloud technology for customer-centric companies

Jul 15, 2020 • Mobile Marketing Cloud
Marketing ultimately drives the sales of any business. Without it, many companies wouldn’t sell their products or services and wouldn’t survive in a highly competitive environment. By empowering organisations to reach their target audience, marketing has become a modern-day business essential, particularly in trying times.

Mobile Marketing Cloud for Travel & Hospitality

Jun 29, 2020 • Mobile Marketing Cloud
Customers are always ‘on’ and want to communicate via the channels they prefer. The same can be said for the travel industry. But more than ever, customer experience is key in the travel industry. Travellers spend a lot of time and money on their trip and expect their customer experience to be perfect. As a company operating in the travel industry, how do you offer this customer experience? Is it about having direct bookings or discounts? Or having the best website?

How to optimize your Mobile Marketing in Retail and eCommerce

Jun 18, 2020 • Mobile Marketing Cloud
Working in retail or e-commerce as a marketer means that you know a lot about your customers such as where they are from, what they are interested in, what they bought (online or offline), and what they want or need. Moreover, they expect a seamless shopping experience. Not only when it comes to when or how to shop, but today’s customer also expects to have a choice in how they communicate. Offering an e-commerce website or app is not enough anymore. How are retail and e-commerce businesses coping with all the demands of their customers?

What is Mobile Marketing?

Jun 08, 2020 • Mobile Marketing Cloud
Our smartphones are more than ever part of our lives. Focussing on mobile marketing provides new opportunities for your business. Your customers are on their mobile phones, so make sure you reach them there. In this article you will learn what mobile marketing is, how to use it, through what channels and how you can correspond to your customers' needs.

The Marketing Cloud: a toolkit for hyper-personalized mobile communication

Oct 31, 2019 • Mobile Marketing Cloud
Nowadays, people are bombarded with information while our processing capacity is limited. The processing capacity of the conscious mind has been estimated at 120 bits per second (1). Back in 2010, Martin Hilbert of the University of California (2) estimated that “in 1986, we received around 40 newspapers full of information every day. In 2007, this grew to 174”. That is a growth of over 7% per year, so each year we process a few additional newspapers every day.
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