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Mobile Marketing Cloud.

Omnichannel customer engagement solution for businesses that want to start conversations with people, not profiles.

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Customer Data Platform

Unlock your data from its silos with our Customer Data Platform.

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Omnichannel Marketing

Get access to all mobile messaging channels through CM.com.

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Marketing Automation

Create workflows and let us do the heavy lifting for you.

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TraceDock

Get 100% insight into your data with CM.com's first-party data collection tool.

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Create Superior Customer Experiences

CM.com's Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like SMS and WhatsApp. This empowers marketers to create superior experiences that increase engagement and conversion.

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Manage Personal Conversations at Scale

Use a Platform that Grows With You

Get access to all mobile messaging channels available through CM.com.

Be 100% Mobile Focused

Reach customers where they spend most of their time, on their mobile phones.

Scale Up & Save Time

Save time and work more efficiently with CM.com's marketing automation tooling.

TRUSTED BY BRANDS WORLDWIDE

Customer succes - DGP
nevobo
hulphond
Customer succes - Brennan Heart
Customer succes - Lowlands
Customer succes - KLM open
Customer succes - WiSH Outdoor
Customer succes - Nac Breda
Customer succes - Etam
hellopaisa

An Introductory Guide for Marketers

Customer Data Platform guide

Customer Data Platform

As a marketer you have undoubtedly heard of the term Customer Data Platform (CDP). But what exactly is a CDP, and what is your marketing missing if you don't have one? In this guide you can read everything you need to know.

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mobile marketing cloud data events

Unlock Your Customer Data

Customer Data is often fragmented and siloed in different systems. As a result, you cannot utilize your data to its full potential. Our CDP solves this problem and unlocks your data.

  1. Unify all your data sources

  2. Real-time APIs, Webhooks and CSV imports

  3. Make your data actionable for marketing

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rich profiles personalizion

1:1 Personalization

One size does not fit all. Customers expect personalized offerings catered to their preferences. You can do this by collecting data events and using real-time Smart Segments.

  1. Know what your customers want

  2. Create smart segments in real-time

  3. Design dynamic workflows

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ADD CONVERSATIONAL CHANNELS

sms
whatsapp
rcs
apple business chat
viber
twitter
email
voice
Omnichannel Marketing Campaigns

Build Omnichannel Marketing Campaigns

Reach your customers on their preferred mobile messaging channel. Email, SMS, Push, WhatsApp, Apple Messages for Business, and Voice are all built-in and can be used immediately.

  1. One-stop-shop for all mobile channels

  2. No need for 3rd party suppliers

  3. No need for programming by developers

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workflows marketing automation

Automate Your Customer Journeys

Start automating your marketing processes. Easily create workflows for every customer journey you can think of and let us do the heavy lifting for you.

  1. Design workflows with our visual drag-and-drop editor

  2. Scale up with the power of automation

  3. Keep it simple, or use advanced multi-step conditions

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Future-Proof Data in Google Analytics and Facebook

Future-Proof Data in Google Analytics and Facebook

Due to the advent of ad blockers, browsers with tracking prevention, and privacy legislation, marketers are missing between 10% and 30% of their data. Correct revenue attribution to their paid marketing efforts becomes almost impossible.

Almost.

With TraceDock, you're able to gain improved attribution data in a privacy-friendly way, via a plug-and-play solution.

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We’re Helping Our Customers With Professional Services

We’re with you every step of the way. Our best in-house Customer Success and Professional Service teams are here to help you get the most out of the Mobile Marketing Cloud.

Reach Your Goals Faster

Learn How Dutch Grand Prix Uses Mobile Marketing Cloud

Different Tools in One Solution to Reach Your Audience

Customer Data Platform

Customer Data Platform

Create 360° customer profiles by unifying data from all your online and offline sources.

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campaigns

Campaigns

Increase the open rate of your mobile marketing and communicate with your audience.

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Pages

Pages

Create your own mobile-friendly landing page to support your SMS Marketing Campaigns.

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Email Campaigns

Email Campaigns

Design and automate your email campaigns with personalized emails that convert.

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Voice Campaigns

Voice Campaigns

Use Text-2-speech or send pre-recorded voice messages to add a personal touch to your campaigns.

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Address Book

Address Book

Get to know your customers and manage your database for sending targeted campaigns.

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Pricing & Packages Mobile Marketing Cloud

Free Trial
Try it out 14-days

  • All features of Pro

  • Up to 1000 contacts

  • 10 test credits

Basic
Starting at €19/mo

  • Profile upload/import

  • Unified customer profiles

  • Audience segmentation

  • Consent management

  • Campaign statistics and reporting

  • Single-step automation

  • Landing Pages and Forms

    Support via email - business hours

Advanced
Starting at €69/mo

  • All basic features

  • + Multi-step automations

  • + Custom dashboards

  • + 1 external source integration

  • + Campaign spreading

  • + A/B testing

  • + Conditional content

  • + Voice calling campaigns

    Support via email / chat / phone - business hours

Pro
Price on request

  • All advanced features

  • + Unlimited external integrations

  • + Audience export to ad platforms

  • + Web tracking

    Support via email / chat / phone - 24/7

    99.9% uptime guarantee

Start Free TrialDiscover All Features

Latest Articles

How Well Do You Know Your Supporters?

Oct 29, 2021 • Mobile Marketing Cloud
Sports marketing is a fast-paced, dynamic discipline. So how do you cut through the noise and keep your supporters engaged for the long haul?

CM.com’s acquisition of TraceDock - Perspectives from TraceDock's founders

Sep 28, 2021 • Mobile Marketing Cloud
Earlier in the summer, we were delighted to announce that TraceDock has joined forces with CM.com as part of an exciting strategic acquisition. This development presents an important alliance between our two companies; one that has significant benefits to the customers and partners of both TraceDock and CM.com, and one that offers a number of exciting opportunities for the future. Here’s the story of TraceDock's founders, Boris Schellekens and Jaap Breeuwer, so far.

How to Skyrocket Your Email Open Rates

Sep 20, 2021 • Mobile Marketing Cloud
Email marketing has come a long way since the first campaign was sent in 1978, and it remains one of the most valuable tools in the modern marketer’s business strategy. In fact, the 2019 Email Marketing Census from Econsultancy and Adestra found that 73% of respondents considered email marketing an ‘excellent’ channel, compared to 72% for SEO and 67% for paid search (PPC).

Wave Goodbye To Queuing And Crowded Bars At Your Events With Mobile Order

Sep 17, 2021 • Mobile Marketing Cloud
Whether it’s a football match, music festival, or classical concert, there’s nothing more annoying than standing at a crowded bar, fighting to get the barkeeper’s attention for a drink while you miss big chunks of the event. After all, it’s the reason you’re there in the first place. So how do we solve this? Let’s start by looking at something almost all visitors take to events with them: a smartphone. It is already widely used for e-ticketing, so why not also for ordering food and drinks, too? This is where CM.com’s Mobile Order product comes in. The exciting thing is that reducing queuing time isn’t the only benefit this technology can bring events organizers. Let’s take a closer look…

How to make flexibility the key to every successful marketing strategy

Sep 15, 2021 • Mobile Marketing Cloud
It’s widely accepted that change is the only constant in the modern business environment (Forbes, 2017). If businesses don't build marketing strategies with built-in flexibility, they won’t be able to adapt to and respond to this change. You can have the best marketing strategy in the world, but if it doesn’t allow you to take advantage of an opportunity in almost real time, or change your messaging based on fluctuating market conditions, it won’t be successful for long. Changes in consumer behavior or new competitive offerings can make any good marketing strategy obsolete, but the ability to adapt allows businesses to respond to problems and seize new opportunities the moment they arise. Here is how modern communications platforms help businesses identify opportunities and respond with flexibility to give them a competitive advantage.

The Top 5 Benefits of E-Ticketing

Sep 02, 2021 • Mobile Marketing Cloud
Digitization is shaking up the world of traditional paper ticket sales—and that’s a good thing! Ever since smartphones hit the market in 2007, people have quickly embraced the idea of using convenient digital alternatives. Now, when you want to attend a concert or festival, all it takes is a few taps on your screen and your e-ticket is at your fingertips, ready to be scanned when you enter the venue. But the benefits of e-ticketing don’t stop there. Let’s take a look at the top 5 benefits of e-ticketing for event organizers and attendees.

How Apple’s iOS 15 Update Will Change Email Marketing

Aug 12, 2021 • Mobile Marketing Cloud
Big changes are coming to the world of email marketing. The iOS 15 update is arriving this autumn – as early as September. Apple has announced a number of new privacy protections that will have a massive impact on key metrics, tracking, list hygiene, and data collection.

9 Top Marketing Use Cases for Voice Campaigns

Jul 09, 2021 • Mobile Marketing Cloud
What's more impactful than a personal, spoken message? The human voice is one of the most powerful ways to convey information to your customers, supporters, and employees. But how can you do it at scale? Voice campaigns enable you to reach people effectively, boosting engagement and reach while controlling costs.

CRM, CDP and DMP Platforms: How Are They Different?

Jul 05, 2021 • Mobile Marketing Cloud
Data management platforms (DMPs), customer relationship management (CRM) systems and customer data platforms (CDPs) can all play an important part in the customer lifecycle, but telling the difference between them can get tricky. Let’s have a look at what they do, how they differ, and what they can do for each business.
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