of charities have started offering online services in response to Covid-19 (The Charity Digital Skills Report 2021)
of charities have deployed digital to speak to new audiences (The Charity Digital Skills Report 2021)
of charities now have a digital strategy in place (The Charity Digital Skills Report 2021)
of all donations were digital in 2020 and this is likely to increase again in 2021 (Global Trends in Giving survey 2020)
Fundraisers that are constrained by time need speed and efficiency. CM.com enables them to quickly set-up and seamlessly scale-up. Our proven infrastructure is able to handle large amounts of simultaneous calls, messages and payment transactions.
With our global presence we are able to facilitate global fundraising campaigns. Our messaging and customer engagement solutions can help you reach your donors all over the world. Our local offices can help you choose the right channels and for each region.
Local charities need strong engagement with their local community and CM.com helps them do that. Cloud software such as the Customer Data Platform enables charities to personalise their customer interactions, be more relevant and increase donor retention.
Let your supporters communicate with you via their preferred messaging channel.
Create superior experiences that increase volunteer engagement and activity.
Choose your payment methods and accept payments on any channel or device.
Manage all conversations efficiently with supporters in one Omnichannel Inbox.
With the right software you can answer all of your supporters questions.
Supporters want to hear about the latest fundraising activites. Ensure you promote your fun run, music event and quiz night where your supporters are. Reach your supporters, automate conversations and share new fundraising events on their preferred mobile messaging channel. CM.com's Mobile Marketing Cloud enables you to build omnichannel marketing campaigns via Email, SMS, Push, WhatsApp, Apple Messages for Business, and Voice.Mobile Marketing CloudRead blog
Supporters want simple payment methods for fast and easy donations. Remove the friction and allow your donors to pay the way they want to. Get started with the payment methods available from the CM.com platform via Visa, Mastercard, PayPal and more.Payments Platform
Omnichannel customer engagement solution for businesses that want to start conversations with people, not profiles.
All-in-one Customer Service Software to deliver superior experiences, engage volunteers, and increase supporter satisfaction.
Deliver exceptional customer experience and self-service with our Conversational AI Cloud.
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