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Interactive voice: more than just making calls

Are you looking to reach customers by phone or want them to call you? The way in which you implement voice as a communication channel has a great impact on your business efficiency, as well as on the success rate of your calls.

Our voice solutions enables you to automate repetitive call flows.

Build advanced inbound and outbound interactive voice response (IVR) applications or send out personalised voice marketing campaigns using our API's. You can choose to build your applications yourself, or rely on CM’s in-house experience to build tailor-made voice applications to suit your business needs.

  1. Customer experience
    Enhance customer experience through a streamlined inbound call flow
  2. Untapped possibilities
    Explore the possibilities of voice as an additional outbound communication channel
  3. Cost efficient
    Save costs by automating and optimizing voice traffic

Interactive voice API

Build your own interactive voice experiences

Imagine a digital toolbox filled with building blocks. These blocks enable you to easily code your own interactive call flows. That is what the CM Voice API offers. Including features as Text-2-Speech, Outbound & Inbound calls and DTMF, your creativity is the limit of what you can build. All this without requiring investments in expensive telephony systems or in depth voice knowledge.

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automated voice api

Voice Messages

Send Text-2-Speech and pre-recorded voice calls

Voice is a powerful channel to convey a message to customers. Whether used for appointment reminders, one-time-passwords, surveys or marketing campaigns. CM enables you to send these out through Voice. Use Text-2-speech as an addition to SMS and Push, or send pre-recorded voice messages to add a personal, high-impact touch to your marketing campaigns.

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voice message
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