Glosario

{"id":388,"group_id":2,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"API","slug":null,"description":"Una API o una interfaz de programaci\u00f3n de aplicaciones permite que varios sistemas interact\u00faen entre ellos. Al integrar las API de CM en tu propio sistema, puedes utilizar todas las soluciones y funcionalidades de CM","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":391,"group_id":51,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"API de voz","slug":null,"description":"Con la API de voz de CM, puedes crear y administrar flujos de llamadas. La API de voz te permite utilizar las soluciones IVR de CM sin integrarlas completamente en tu sistema.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":394,"group_id":52,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"API notificaciones de voz","slug":null,"description":"La API de voz transforma el texto en un mensaje de voz y se usa ampliamente para notificaciones y autenticaci\u00f3n a dos factores. Las notificaciones de voz est\u00e1n disponibles a trav\u00e9s de nuestra plataforma API y CM.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":397,"group_id":44,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Aplicaci\u00f3n Enviar \/ Recibir","slug":null,"description":"La aplicaci\u00f3n Enviar\/Recibir es una aplicaci\u00f3n web f\u00e1cil de usar que env\u00eda SMS\/mensajes h\u00edbridos a una lista de destinatarios y permite enviar respuestas.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":400,"group_id":47,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Autenticaci\u00f3n de dos factores (Two-Factor Authentication o 2FA)","slug":null,"description":"El riesgo de fraude se reduce considerablemente si una identificaci\u00f3n (nombre de usuario y contrase\u00f1a) esta confirmada por una autenticaci\u00f3n. El segundo factor de autenticaci\u00f3n puede ser, por ejemplo, una contrase\u00f1a de un solo uso (One Time Password o OTP) o un push a trav\u00e9s de CM Authenticator enviado en el m\u00f3vil del usuario.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":406,"group_id":5,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"AutoCollect","slug":null,"description":"Esta soluci\u00f3n de pago te permite cobrar pagos autom\u00e1ticamente. La soluci\u00f3n AutoCollect de CM te permite procesar pagos, pero tambi\u00e9n detectar los pagos no finalizados.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":409,"group_id":7,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Carrier Billing","slug":null,"description":"Direct Carrier Billing (o facturaci\u00f3n directa al operador) es una soluci\u00f3n de pago en l\u00ednea que permite a los usuarios realizar compras mediante el adeudo directo en su factura m\u00f3vil. La facturaci\u00f3n directa al operador est\u00e1 disponible para todos los titulares de un tel\u00e9fono m\u00f3vil con una tarjeta SIM.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":412,"group_id":45,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"C\u00f3digo corto","slug":null,"description":"Un c\u00f3digo corto es una sucesi\u00f3n de d\u00edgitos que forman un n\u00famero m\u00e1s corto que los n\u00fameros de tel\u00e9fono. Los c\u00f3digos cortos suelen tener entre 3 y 5 d\u00edgitos. Los c\u00f3digos cortos (como el 3333, por ejemplo) son m\u00e1s f\u00e1ciles de recordar y suelen ser utilizados por asociaciones caritativas, concursos televisivos y otros juegos comerciales. CM es capaz de proporcionar los c\u00f3digos cortos.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":415,"group_id":10,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"C\u00f3digo corto dedicado","slug":null,"description":"Un c\u00f3digo corto dedicado es utilizado por las empresas que desean enviar mensajes a su audiencia a trav\u00e9s de un n\u00famero \u00fanico dedicado para ellos. Este n\u00famero permite a los destinatarios responder a trav\u00e9s de este mismo n\u00famero. A diferencia de los c\u00f3digos cortos compartidos, que son n\u00fameros compartidos por varios remitentes, un solo remitente utiliza el c\u00f3digo corto dedicado.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":418,"group_id":6,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"CPaaS","slug":null,"description":"Una plataforma de comunicaciones como servicio (CPaaS) es una plataforma basada en la nube que ofrece a los desarrolladores la capacidad de a\u00f1adir servicios de comunicaci\u00f3n a sus propias aplicaciones. Debido a que CM.com es una CPaaS, puedes implementar nuestros productos, como WhatsApp, SMS, aplicaciones de voz, chat y contrase\u00f1as de un solo uso, sin tener que desarrollar tus propias soluciones de comunicaci\u00f3n.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":421,"group_id":11,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Direct Dial In (DDI)","slug":null,"description":"La marcaci\u00f3n interna directa (DID) o la marcaci\u00f3n directa (DDI) es un servicio de una compa\u00f1\u00eda telef\u00f3nica o un operador telef\u00f3nico local que proporciona n\u00fameros de tel\u00e9fono para llamar al sistema de telefon\u00eda IP de una empresa. Al usar DDIs, una empresa puede ofrecer a sus clientes n\u00fameros de tel\u00e9fono para cada individuo o puesto de trabajo dentro de la empresa sin tener que conectarse a la PBX de una l\u00ednea telef\u00f3nica f\u00edsica.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":427,"group_id":8,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"DLR","slug":null,"description":"Un DLR corresponde al estado de un mensaje enviado. Una vez que se env\u00eda el mensaje, el remitente, ya sea un agregador o una empresa, recibe dentro de las 48 horas un Informe de estado de entrega. Este informe muestra los estados detallados de los mensajes enviados.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":430,"group_id":15,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"DLR falsos","slug":null,"description":"Los DLR falsos son un problema bien conocido de agregadores. Enviados por algunos operadores, son acuses de recibo falsos acerca de una entrega exitosa de un mensaje. Este problema genera costes para las empresas, que pagan por los mensajes que nunca se han entregado en los m\u00f3viles de los usuarios.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":433,"group_id":9,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"DTMF o FV","slug":null,"description":"DTMF (Dual-Tone Multi-Frequency) o FV (Frequency Vocal) es una combinaci\u00f3n de frecuencias utilizadas para la telefon\u00eda fija convencional. Es un m\u00e9todo com\u00fan utilizado en los sistemas IVR para elegir un men\u00fa o ingresar un c\u00f3digo. El DTMF se utiliza para la se\u00f1alizaci\u00f3n de telecomunicaciones en l\u00edneas telef\u00f3nicas anal\u00f3gicas en las bandas de frecuencia de voz y se utiliza en tel\u00e9fonos de bot\u00f3n para la marcaci\u00f3n por tonos.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":439,"group_id":13,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"ESME","slug":null,"description":"Las Entidades de Mensajer\u00eda Corta Externa (ESME) son aplicaciones externas que pueden conectarse a un servicio SMS para enviar y recibir mensajes. Por ejemplo, los SMS de votaci\u00f3n o de marketing automation son ESME.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":442,"group_id":18,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"HLR","slug":null,"description":"El HLR o el Home Location Register (registrador de localizaci\u00f3n geogr\u00e1fica de suscriptores) es un componente de las redes de telefonia movil GSM o EDGE. La soluci\u00f3n Number Verifier de CM usa el HLR para verificar la validez de un n\u00famero.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":445,"group_id":19,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Hybrid (mensajer\u00eda h\u00edbrida)","slug":null,"description":"La mensajer\u00eda h\u00edbrida te permite enviar notificaciones push con SMS en caso de que no se env\u00ede el mensaje push. De hecho, si el usuario no tiene la aplicaci\u00f3n o si no tiene conexi\u00f3n, el mensaje push no se puede entregar y, en su lugar, se env\u00eda un SMS. De esta forma, la comunicaci\u00f3n se realiza a un coste reducido.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":448,"group_id":31,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"ID del remitente","slug":null,"description":"La ID del remitente ( o Sender ID) es el n\u00famero desde el cual se envi\u00f3 un mensaje. Este n\u00famero puede ser alfanum\u00e9rico (n\u00fameros y letras), solo c\u00f3digo digital num\u00e9rico o corto.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":451,"group_id":3,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"ID digital del remitente","slug":null,"description":"El ID digital del remitente est\u00e1 compuesto \u00fanicamente por caracteres num\u00e9ricos.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":454,"group_id":20,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"IMSI","slug":null,"description":"El International Mobile Subscriber Identity (IMSI) es un n\u00famero \u00fanico que permite que una red m\u00f3vil identifique a un usuario. Este n\u00famero se almacena en la tarjeta SIM y el usuario no lo conoce.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":457,"group_id":21,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Json","slug":null,"description":"JavaScript Object Notation (JSON) es un formato de datos textuales derivado de la notaci\u00f3n de objetos de JavaScript.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":460,"group_id":55,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Lista Blanca (o Whitelisting)","slug":null,"description":"La lista blanca permite probar las rutas de SMS con los mismos n\u00fameros, tal y como se puede hacer con las tarjetas SIM. Esto significa que los algoritmos determinar\u00e1n estos n\u00fameros como n\u00fameros prioritarios. La lista blanca de n\u00fameros m\u00f3viles proporciona una visi\u00f3n sesgada de la entrega de mensajes y la calidad de la ruta.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":463,"group_id":22,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Long Code","slug":null,"description":"Un c\u00f3digo largo representa un n\u00famero MSISDN (n\u00famero de tel\u00e9fono m\u00f3vil) capaz de enviar y recibir mensajes.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":466,"group_id":27,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Mail SMS","slug":null,"description":"Mail SMS es la soluci\u00f3n de CM para enviar SMS por correo electr\u00f3nico.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":469,"group_id":23,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"MCC MNC","slug":null,"description":"El Mobile Country Code (MCC) y el Mobile Network Code (MNC) se utilizan en combinaci\u00f3n para identificar la red de un operador.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":472,"group_id":48,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Mensajer\u00eda bidireccional (o Two-way Messaging)","slug":null,"description":"La mensajer\u00eda bidireccional permite a los destinatarios de un SMS responder mediante un c\u00f3digo corto o un n\u00famero largo.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":475,"group_id":1,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Mensajes A2P","slug":null,"description":"Los mensajes A2P (Application to Person) son mensajes enviados desde un sistema a una persona. Por ejemplo, una contrase\u00f1a de un solo uso (OTP) enviada desde el sistema de un banco a un usuario, es un mensaje A2P, ya sea que se env\u00ede a trav\u00e9s de API o de la plataforma CM.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":478,"group_id":34,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Mensajes P2P","slug":null,"description":"Los mensajes P2P o Person to Person son mensajes enviados entre dos personas, pero tambi\u00e9n mensajes enviados entre dos personas a trav\u00e9s de una API.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":481,"group_id":24,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"MNO","slug":null,"description":"Los operadores de redes m\u00f3viles (Mobile Network Operators) representan operadores telef\u00f3nicos como Movistar, Orange, Jazztel o M\u00e1sm\u00f3vil.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":484,"group_id":25,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"MNP","slug":null,"description":"MNP es una abreviatura de Mobile Number Portability. Un n\u00famero de m\u00f3vil registrado con un operador puede ser utilizado por otro operador siempre que se logre la portabilidad del n\u00famero. Para esto, el usuario recibe una nueva tarjeta SIM con un nuevo c\u00f3digo IMSI que permite al operador enrutar los mensajes correctamente.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":487,"group_id":28,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Mobile Originated (MO)","slug":null,"description":"Comunicaciones m\u00f3viles enviadas desde un terminal m\u00f3vil.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":490,"group_id":29,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Mobile Terminated (MT)","slug":null,"description":"Comunicaci\u00f3n m\u00f3vil enviada a un terminal m\u00f3vil.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":493,"group_id":26,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"MSISDN","slug":null,"description":"El Mobile Station International Subscriber Directory Number es un n\u00famero que se utiliza para identificar a los usuarios m\u00f3viles y hacer coincidir el n\u00famero de tel\u00e9fono y una tarjeta SIM integrada en un tel\u00e9fono.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":496,"group_id":30,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Number Verifier","slug":null,"description":"Number Verifier es una soluci\u00f3n basada en el HLR (Home Location Register) para ayudarte a optimizar el enrutamiento y tambi\u00e9n a limpiar tu base de datos de n\u00fameros. Number Verifier te permite optimizar tus correos y evitar el fraude con tarjetas de cr\u00e9dito.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":499,"group_id":50,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"N\u00fameros de tel\u00e9fono virtuales (o Virtual Phone Number)","slug":null,"description":"Los n\u00fameros de tel\u00e9fono virtuales se reenv\u00edan a otro n\u00famero. Con un n\u00famero de tel\u00e9fono virtual, puedes tener un n\u00famero espa\u00f1ol que se transmita a un n\u00famero de EE. UU., De modo que una empresa estadounidense tenga un n\u00famero \"virtual\" en Espa\u00f1a. Estos n\u00fameros de tel\u00e9fono virtuales pueden ser proporcionados por CM.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":502,"group_id":32,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"OTP","slug":null,"description":"La OTP (On Time Password o contrase\u00f1a de un solo uso) es una contrase\u00f1a con letras y\/o n\u00fameros generados autom\u00e1ticamente para ser utilizados como un segundo medio de identificaci\u00f3n. Estas contrase\u00f1as se pueden enviar al tel\u00e9fono m\u00f3vil del usuario por SMS o notificaci\u00f3n push. Las OTP reducen el riesgo de fraude, robo de identidad y pirater\u00eda de datos.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":505,"group_id":33,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"OTT","slug":null,"description":"El servicio over-the-top (u OTT) es un servicio de entrega de contenidos que puedan ser distribuidos por Internet sin la necesidad de un operador de red tradicional (como una empresa de cable, tel\u00e9fono o sat\u00e9lite). Skype, WhatsApp o FaceTime son ejemplos de servicios OTT.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":508,"group_id":35,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"PSP","slug":null,"description":"CM es un proveedor de servicios de pago (Payment Service Provider o PSP) que opera a nivel internacional, ya que te permite conectar a varios m\u00e9todos de pago como VISA, MasterCard, Paypal, iDeal, Microincasso y Bancontact.","title":null,"text":null,"meta_title":null,"meta_description":null,"created_at":"2021-04-07T08:25:45.000000Z","updated_at":"2021-04-07T08:25:45.000000Z","deleted_at":null} {"id":511,"group_id":36,"localisations_l10n":"es-ES","users_name":"system","status":"active","name":"Push","slug":null,"description":"Push es una soluci\u00f3n de mensajer\u00eda que te permite enviar campa\u00f1as de notificaci\u00f3n push a tu aplicaci\u00f3n. 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