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Introducing WhatsApp sandbox: 3 easy ways to start testing and developing right away!

29 October 2020 • 3 minutes read

Want to start testing and developing your WhatsApp Business solution and flow without waiting for your WhatsApp Business Account to be approved? Now you can with our WhatsApp sandbox testing environment.

WhatsApp Sandbox

You've decided that you want to start using WhatsApp Business Solution to interact with your customers. Now you can request your WhatsApp Business Account and start testing straight away in our sandbox environment.

What is the CM.com WhatsApp sandbox?

To help you off to a flying start, we now offer a sandbox environment. No need to wait, you can test your API integration instantly and start developing your solutions.

After whitelisting your personal phone numbers to one of our WhatsApp test numbers you can test your API integration instantly.

You can connect up to three phone numbers to the sandbox and when you send a message from one of these three whitelisted numbers to the sandbox WhatsApp profile, those messages will be delivered to your CM.com account. What this means is that you can immediately start to develop your application and test your flow and tools using three different methods:

3 ways you can start testing WhatsApp with our sandbox:

  1. Use our Customer Contact app: get a feeling for our multi-channel messaging platform which allows you to manage all your customer conversations in one place.
  2. Via a Webhook and our unique Business Messaging API: you can start developing your process and bots on your own software and apps for incoming and outgoing messages.
  3. By forwarding incoming messages to a specific email address.

How do I set it up and get started?

First you’ll need to login to the CM.com platform and check that you have credit on your account. Once that’s done it’s simple to set the sandbox up in Channels. In the video below, Remco talks us through the process.


There’s a step-by-step guide to setting the sandbox up in our help center.

Did you know that our Business Messaging API allows you to communicate across all our messaging channels?

The CM.com Business Messaging API enables you to send messages from your system to mobile phones all around the world. This RESTful API is the main interface between your application and the CM Platform and can be implemented to communicate via various communication channels - among others SMS, WhatsApp, RCS and Viber. We accept single messages, but also very high volumes. Core capability of this API is that it can cope with various communication channels and high throughput.

Don't wait and start testing right away!

Go to WhatsApp sandbox
Go to WhatsApp sandbox
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connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

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