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Aug 25, 2020
3 minutes read

Introducing WhatsApp sandbox: 3 easy ways to start testing and developing right away!

Do you want to start testing and developing your WhatsApp Business solution and flow without waiting for your WhatsApp Business Account to be approved? This is now possible with our WhatsApp sandbox testing environment.

You've decided that you want to start using WhatsApp Business Solution to interact with your customers. Great news! You can now request your WhatsApp Business Account and start testing straight away in our sandbox environment.

What is the CM.com WhatsApp sandbox?

To help you off to a flying start, we now offer a sandbox environment. No need to wait, you can test your API integration instantly and start developing your solutions.

After whitelisting your personal phone numbers to one of our WhatsApp test numbers you can test your API integration instantly.

You can connect up to three phone numbers to the sandbox. When you send a message from one of these three whitelisted numbers to the sandbox WhatsApp profile those messages will be delivered to your CM.com account. This means that you can immediately start to develop your application.

Nice right?! We even went a bit further and gave you 3 means to test your flow and our tools.

3 ways you can start testing WhatsApp with our sandbox:

  1. Use our Customer Contact app: get a feeling for our multi-channel messaging platform which allows you to manage all your customer conversations in one place.
  2. Via a Webhook and our unique Business Messaging API: you can start developing your process and bots on your own software and apps for incoming and outgoing messages.
  3. By forwarding incoming messages to a specific email address.

How to set it up and get started?

You will first need to login to the CM.com platform and check that you have credit on your account.

You can then easily set the sandbox up in Channels. After selecting the WhatsApp test environment, you just need to add a phone number to be connected to our sandbox environment. You can then chose the destination for your inbound messages: Customer Contact app, Webhook or Emails. As a last step, you can set up outgoing messages with your personal API key via our Messaging Gateway configuration app. And here you are, ready for testing!


Did you know that our Business Messaging API allows you to communicate across all our messaging channels?

The CM.com Business Messaging API enables you to send messages from your system to mobile phones all around the world. This RESTful API is the main interface between your application and the CM Platform and can be implemented to communicate via various communication channels - among others SMS, WhatsApp, RCS and Viber. We accept single messages, but also very high volumes. Core capability of this API is that it can cope with various communication channels and high throughput.

Don't wait and start testing right away!

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connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM.com makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

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