Healthcare in a digital world.

Improve your patients experience across their healthcare journey.

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Industries Healthcare

Healthcare in 2021

Virtual care surged under COVID-19

The COVID-19 pandemic sparked a big growth in telehealth usage as consumers and providers sought ways to safely access and deliver healthcare (McKinsey)

Increased use of digital technologies

64% of EU health care providers reported that their organisation had increased its adoption of digital technologies to provide virtual support for patients (Deloitte)

AI is gaining traction in healthcare

The pandemic has opened doors for AI and digital technologies to solve complex problems and offer more tailored healthcare experiences (Pharmavoice)

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Your patients want to talk to you on their favourite channel. Make sure they can using CM.com's mobile messaging channels.

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WhatsApp
Facebook
RCS
Viber
SMS
Twitter
Apple Business Chat
Google's Business Messages

Healthcare segments CM.com serves

Health Care Services and Facilities

Healthcare services and facilities

Healthcare services play a very important role in providing diagnosis, treatment, and medical services to their patients. It is essential to keep patients informed at all times which is why communication is key.

Medical Equipment Manufacturers

Medical equipment manufacturers

Providing the right equipment to patients is vital to their health and treatment. Since eHealth and portable health gadgets are more often directly sold to patients, communication is more important. Make sure you inform and support your patients.

Insurance and Managed Care

Insurance and managed care

Help patients make informed decisions. Everyone deserves the insurance and the care that best fits them. Offering the best possible customer experience not only increases patient engagement and retention but also improves care.

Pharmacists

Pharmacists

Reminding patients to refill prescriptions and providing relevant follow-up information is vital. Ensure your organisation can become more efficient with patient communication.

Reduce healthcare costs with real-time communications

Missed appointments impact the time, resources and money spend.

Think of channels like SMS, WhatsApp, Facebook Messenger, Voice and more.

Automate your conversations with AI chatbots.

Transform your patients experience with a reliable partner

Patients expect that care is available when it's safe and suits their preferred time and place. Next to that, it is expected to connect with patients through their preferred channels.

When it comes to health and patient information, data security is crucial. Providing an online infrastructure for communication comes with great responsibility. Therefore, ensuring the availability, integrity and confidentiality is top priority.

Discover our solutions
rcs business messaging medical

Secure and rich messaging for patient communication

RCS enables safer and more complete communication, e.g., through additional (GIF) images, audio, video, added (appointment) links or documents.

Learn more about RCS

Start the conversation today

Your patients expect a great customer experience. Be ready to deliver a unique experience across their healthcare journey. Take your first step and contact our healthcare experts.

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