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Industries Healthcare

Healthcare in 2021

Virtual Care Surged Under COVID-19

The COVID-19 pandemic sparked a big growth in telehealth usage as consumers and providers sought ways to safely access and deliver healthcare (McKinsey).

Increased Use of Digital Technologies

64% of EU health care providers reported that their organization had increased its adoption of digital technologies to provide virtual support for patients (Deloitte).

AI Is Gaining Traction in Healthcare

The pandemic has opened doors for AI and digital technologies to solve complex problems and offer more tailored healthcare experiences (Pharmavoice).

Reduce Healthcare Costs With Real-Time Communications

Missed appointments impact the time, resources and money spend.

Think of channels like SMS, WhatsApp, Facebook Messenger, Voice and more.

Automate your conversations with AI chatbots.

Instant and Effective Client Contact With CM.com

Health Care Services and Facilities

Health Care Services and Facilities

Play a very important role to provide diagnosis, treatment, and medical services to their clients. It is essential to keep clients informed at all times which is why communication is key.

Medical Equipment Manufacturers

Medical Equipment Manufacturers

Providing the right equipment to clients is vital to their health and helps in diagnosing and treating. Since eHealth and portable health gadgets are more often directly sold to consumers, communication gets more important. Inform and support your customers.

Insurance, Medical service, Managed Care

Insurance, Medical service, Managed Care

Help clients to make informed decisions. Everyone deserves the insurance and the care that best fits them. Offering the best possible customer experience not only increases patient engagement and retention but also improves care.

Pharmacists

Pharmacists

Reminding clients to refill prescriptions before their last dose and provide relevant follow-up information at the moment of need. In this way, your organization can become more efficient.

Discuss Your Ambitions

Transform the Client Experience with a Reliable Partner

Clients expect that care is available when it's safe and suits their preferred time and place. Next to that, it is expected to connect with patients through their preferred channels.

When it comes to health and patient information, data security is crucial. Providing an online infrastructure for communication comes with great responsibility. Therefore, ensuring the availability, integrity and confidentiality is top priority.

Discover Our Solutions
rcs business messaging medical

Secure and Rich Messaging for Contact With Clients

RCS enables safer and more complete communication, e.g., through additional (GIF) images, audio, video, added (appointment) links or documents.

Learn more about RCS

The Greatest Ambitions Start with a Conversation

Your clients expect a customer experience. Be ready to deliver a unique experience across healthcare journeys. Take the first step to contact our Healthcare experts.

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