CM.com for Marketing

Unlock the Power of Conversational Marketing

Maximize your impact with personalized conversational marketing campaigns. Say goodbye to juggling multiple tools and deliver seamless end-to-end customer journeys with a single platform.

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TRUST OUR LONG-TERM CLIENTS

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Heineken Experience
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Our Products Help You

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Understand

Gain deep insights into customer preferences, pain points, and behaviors for truly personalized experiences.

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Engage

Spark genuine connections with personalized interactions and captivating experiences. Stand out and grab your audience's attention.

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Convert

Guide visitors seamlessly through their journey, addressing concerns and highlighting unique value to boost conversions.

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Retain

Create a re-engagement program for existing customers and build on the relationship your business already has.

Conversational Marketing

Send Marketing Campaigns via Messaging Channels

Reach customers on their preferred channels with your campaigns via our platform. From WhatsApp and Instagram to Facebook, deliver newsletters, updates, and irresistible deals straight to their inbox.

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Turn Conversations Into Conversions

Say goodbye to impersonal interactions. Instead, have real-time conversations with your customers. Engage customers at every touchpoint and guide them through their buying journey.

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Today’s Solution for Today’s Challenges

Messaging channels enjoy high open rates, in some cases nearly 100%.

Conversational marketing delivers, with CTRs ranging from 45% to 60%.

Conversational Marketing is new, be the first to master it!

Communicate with customer how they communicate with their friends.

CM.com - Trusted Expert

Meta Business Partner

Your Preferred Meta Business Partner

We offer a comprehensive suite of tools that enable you to send marketing campaigns, build relationships, and deliver exceptional experiences. From instant customer support to targeted campaigns, our solutions are tailored to meet your business objectives.

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What Our Customers Have to Say

Revolutionize Your Marketing Strategy

Get ready to revolutionize your marketing game with Conversational Marketing. Say goodbye to the old ways of simply responding to messages and hoping to convert consumers. Meta has opened up a whole new world, allowing you to leverage popular channels like WhatsApp, Instagram DM, and Facebook Messenger for your marketing efforts.

Just like email campaigns, you can now proactively reach out to your audience through outbound campaigns on these channels. Imagine the engaging and interactive experiences you can create!

Don't miss out on this exciting opportunity to level up your marketing strategy.

Read more in our blog

Stop Using Multiple Marketing Tools for Different Tasks

Say goodbye to juggling multiple tools and deliver seamless end-to-end customer journeys with a single platform.

Easily integrate marketing and AI tools to create a seamless customer experience and consolidate data across departments. It’s quick and easy to set up without coding.

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Latest Articles

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Oct 14, 2024 • Marketing

The Art of Simplicity: Helping Your Customers Make Quick Decisions This Black Friday

Black Friday 2024 is just around the corner, bringing with it a great opportunity for retailers to maximize their sales. However, standing out in such a competitive event isn’t easy. Consumers expect attractive offers, fast deliveries, and top-notch customer support. In this article, we’ll show you how to simplify the purchasing process during Black Friday, optimizing everything from promotions to logistics and 24/7 customer service. Discover the best strategies to ensure a seamless experience and increase customer loyalty. Don’t fall behind this Black Friday!

drive-engagement-and-convert-your-conversations-with-whatsapp-carousel
Feb 01, 2024 • Marketing

Drive Engagement and Convert Your Conversations With WhatsApp Carousel

Are you already talking to your customers on WhatsApp? You really should! WhatsApp Business Platform, the business communication platform of one of the most popular messaging channels in the world today, has a wide selection of powerful engagement tools to enhance customer communication and boost sales. And they've added another innovative feature under their belt: WhatsApp Carousel.

Ads That Click to WhatsApp
Jan 17, 2024 • Marketing

Ads That Click to WhatsApp: What Are They and What Are the Benefits?

Successful marketing means creating personal and conversational experiences for your customers. And what better place to meaningfully connect to your customers than on their favorite social media platforms and channels such as Facebook, Instagram and WhatsApp? With ads that click to WhatsApp, aka click-to-chat WhatsApp ads, you can offer your customers the direct and personal engagement that they crave. Read all about it!

live-event-trends
Oct 12, 2023 • Marketing

5 Ways to Supercharge Your Sponsor Revenue with an Event App

Many festivals and events struggle with limited budgets and view an event app as an unnecessary luxury. Nothing could be further from the truth; an event app doesn't have to be a cost but rather an additional revenue stream. It adds tremendous value as a digital assistant for your attendees, and on the other hand, you have an extra tool to provide sponsors and partners with much more exposure and 'stage time.' If you convince your sponsors of this, they will be more than happy to pay for it, and you won't have to worry about your budget anymore. 75% of organizers who use a strong app manage to make more money with the app than it costs them. In fact, some festivals do so well that app revenue can cover a significant portion of their entire technology budget.

Jouw festival als eyecatcher
Aug 27, 2023 • Marketing

Your event as a showstopper: 7 futureproof trends to jump on

In the overcrowded event industry, it's getting tougher to keep your ticket sales going strong. The competition is huge, and everyone's targeting the same audiences. Chances are that a festival with empty lineups and expensive tickets won't survive five years from now. Invest in your brand, innovate, and stand out – that's the only way to build a solid foundation for the future. We've got 7 trends for you to hop onto and make sure you're ready for what's to come.

mejorar-experiencia-del-viajero-tecnologia
Aug 16, 2023 • Marketing

Customer Data Platforms: An Introductory Guide

As a marketer you have undoubtedly heard of the term Customer Data Platform. But what is it and what are you missing if you don't have one? In this guide you can read everything you need to know to bring all your online and offline customer data together and create marketing campaigns that give customers a wow feeling.

blog-email-open-rates
Aug 15, 2023 • Marketing

How to Skyrocket Your Email Open Rates

Email marketing has come a long way since the first campaign was sent in 1978, and it remains one of the most valuable tools in the modern marketer’s business strategy. But email marketing is sometimes dismissed as ‘spamming’ people and all your hard work crafting targeted, relevant, and timely emails to your customers or prospects will be useless if you don’t do everything you can to optimize email deliverability.

blog-facebook-marketing-messages
Aug 10, 2023 • Marketing

Introducing Facebook Marketing Messages

Social media plays a central role in modern-day customer engagement. Personalized messages on the favorite messaging platforms of your customers will skyrocket the customer experience and grow brand loyalty. Meta now introduced a new way to market to your audience: via Facebook Messenger.

dutch-grand-prix-marketing
Jun 30, 2023 • Marketing

How to Boost Fan Engagement - A Formula 1 Heineken Dutch Grand Prix Use Case

What’s so great about sports is that it connects all kinds of people. On the other hand, knowing no two sports fans are alike makes it challenging for sports organizations to address different fan segments. The organization behind the Formula 1 Heineken Dutch Grand Prix acknowledged this challenge and didn’t just pack the CM.com Circuit Zandvoort with their best fans. Instead, they’ve managed to enhance their fan experience right at their first racing event in 35 years. What’s more, they keep improving fan engagement year on year. Curious to know how? We’ll share five insider tips on how the Dutch Grand Prix enhanced its fan engagement before, during, and after the race.

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