Most platforms stop after one interaction. CM.com connects ticketing, marketing, your event app, on-site payments and support, so every visitor interaction helps create the next one.
Every interaction tells you something about your visitors. Connect ticketing, marketing, on-site payments, the app and support in one platform, so every visit helps you create a better next one.
Before: Day tickets, memberships, season passes and timed entry.
Before: WhatsApp, email, SMS; wherever they actually check their phone.
During: Maps, schedules and updates, all in your own app.
During: Fast, connected payments at the gate, bar, or gift shop. Also offline.
After: AI handles the routine. Your team handles the rest.
Sell tickets your way
From one-day tickets to memberships, season passes and timed entry. Smart upselling and discount codes built in so every checkout sells more.
Turn every interaction into loyalty
Build audiences with your own first-party data and automate personalised communication across email, WhatsApp, SMS and push.
Keep them close, before, during, and after
Bring maps, schedules, tickets, updates and push notifications together in one branded app that keeps visitors informed every step of the way.
Every on-site sale counts
Sell food, drinks, merchandise and more through one connected POS that keeps working, even when your internet doesn't.
Help visitors faster
Answer routine questions instantly with AI and give your team everything they need when a conversation needs a human touch.
Every purchase, payment, message and visit adds to the same visitor view. The more connected your platform becomes, the easier it is to personalise experiences, make better decisions and keep visitors coming back.
Reach the right visitors with the right message instead of sending the same campaign to everyone.
Understand what visitors do, what they value and what brings them back.
Marketing, operations and support all work from the same visitor view.
| Separate tools | With CM.com | |
|---|---|---|
| Separate tools | With CM.com | |
Visitor data |
Visitor information lives across different systems. |
Every interaction contributes to the same visitor view. |
On-site sales |
Separate reporting for online and on-site sales. |
See online and on-site performance together. |
Connectivity |
Sales stop when the internet does. |
Payments continue offline and sync automatically. |
Support |
Teams answer questions without the full picture. |
AI and agents have the right context from the start. |
Growing the stack |
Every new tool means another integration & contactperson. |
Add products without rebuilding your setup. |
When every interaction is connected, your platform can do more for both your visitors and your team.
Offer relevant extras based on what visitors actually bought.
Automatically remind members and returning visitors at the right time.
Resolve routine questions 24/7 with AI before they reach your team.
Reach the right visitors with relevant updates based on what they're doing.
Automatically invite visitors back when they're most likely to return.
On-site sales data tells you what sold out and when.
Turn past visits into relevant recommendations.
Identify visitors ready for an upgrade, membership or premium experience.
Offer relevant extras based on what visitors actually bought.
Automatically remind members and returning visitors at the right time.
Resolve routine questions 24/7 with AI before they reach your team.
Reach the right visitors with relevant updates based on what they're doing.
Automatically invite visitors back when they're most likely to return.
On-site sales data tells you what sold out and when.
Turn past visits into relevant recommendations.
Identify visitors ready for an upgrade, membership or premium experience.
The platform stays the same. The way you use it reflects your visitors, your organisation and the experiences you create.
Sell out your event and grow your fanbase all year, not just on show night.
Grow ticket sales and fan engagement for clubs, tournaments, and federations.
Grow attendance and turn a first visit into a returning one, from ticket to gift shop.
ticket sales growth year-over-year
fans engaged during the Olympics
event app downloads in one night,
more reachable visitor profiles
Whether you're looking at ticketing, marketing, payments, support or your entire visitor journey, we'll show you how one connected platform can help your organisation create better visitor experience
We'll get back to you within 24 hours. Or chat with our AI assistant right now.
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