Optimize your services and meet the needs of tech-savvy citizens and students without losing the human touch.
Keep people proactively informed about applications, appointments and service changes.
Help people meet deadlines, attend appointments and complete applications with timely reminders.
Reach people through familiar communication channels, regardless of their preferences.
Add appropriate authentication and verification to sensitive digital processes.
Make it convenient to pay for permits, rent, tuition and public facilities, online or at the counter
An application is approved. An appointment is approaching. A maintenance visit is rescheduled. Make sure the right information reaches the right people, automatically.
Automate notifications and reminders directly from your existing systems.
SMS, RCS, WhatsApp, voice & email
RCS with verified sender and read receipts
Real-time & event-triggered notifications
Personalized & automated messaging
Public service portals hold personal information that needs protection. Add verification and authentication steps to logins, account changes and sensitive requests, without making access unnecessarily complicated.
One-Time Passwords via SMS, RCS & voice
Identity verification
Secure account access
Application & registration verification
Whether someone is paying for a permit, settling their rent or booking a public facility, the payment process should be straightforward.
Accept payments online, through payment links or at physical service locations, with easy transaction management.
Accept online & in-person payments
Send payment links & QR-codes
Collect recurring and direct debit payments
Transaction management & reconciliation
Reduce no-shows with automated confirmations, reminders and rescheduling notifications.
Inform applicants about approvals, missing documents and next steps without extra calls.
Notify residents about roadworks, facility closures and changes to public services.
Add OTP and verification steps to protect access to personal records and service portals.
Make it easier for tenants to pay rent, settle outstanding balances and receive payment reminders.
Keep students and parents informed about enrollment, deadlines and schedule changes.
Collect fees for permits, licenses and official documents online or at the counter.
Inform tenants and residents about scheduled work, inspections and repair progress.
Reduce no-shows with automated confirmations, reminders and rescheduling notifications.
Inform applicants about approvals, missing documents and next steps without extra calls.
Notify residents about roadworks, facility closures and changes to public services.
Add OTP and verification steps to protect access to personal records and service portals.
Make it easier for tenants to pay rent, settle outstanding balances and receive payment reminders.
Keep students and parents informed about enrollment, deadlines and schedule changes.
Collect fees for permits, licenses and official documents online or at the counter.
Inform tenants and residents about scheduled work, inspections and repair progress.
Public services involve more than a single interaction. From appointment reminders and application updates to secure access and payments, every step plays a role.
With CM.com, you bring communication, verification and payments together on one platform, instead of managing separate solutions for each.
And with flexible APIs, you can integrate these capabilities into your existing systems and workflows, without starting from scratch.
Trigger notifications, verification requests and payment steps from existing workflows instead of handling them manually.
Add channels and capabilities as your organization develops, without introducing a separate system for every need.
Integrate new capabilities into your current applications, portals and administrative systems through APIs.
From government agencies and educational institutions to housing associations and community services, CM.com helps organizations keep people informed, provide secure digital access and offer convenient ways to pay.
Government & public services
From appointment reminders to application updates and permit payments, help citizens stay informed and complete important administrative steps.
Education
Customers want to know where their claim stands. Updates, document requests and signatures should arrive without a call.
Social housing
Keep tenants up to date on maintenance, repairs and rent, with timely notifications and convenient payment options.
When people rely on your services, communication and transactions need to work. From time-sensitive notifications to sensitive account access and payments, reliability and security are essential.
CM.com brings years of experience in business communications and payment technology to organizations managing important service interactions.
Sending trusted customer messages since 1999.
Your customer data is stored and processed within the EU.
Messages sent in 2025 across the globe.
Payments processed in 2025, built for high volumes.
By automating routine notifications such as appointment reminders, application updates and payment requests, organizations can reduce manual communication and avoidable inquiries.
Read moreYes. CM.com provides APIs for communication, verification and payments that can be integrated into existing portals, applications and service workflows, subject to technical compatibility.
Read moreCM.com supports SMS, RCS, WhatsApp, Voice and Email APIs. Organizations can select channels based on the purpose of the message, accessibility requirements and recipient preferences.
Read moreCM.com offers verification and OTP capabilities to add authentication steps to digital interactions. Government services requiring formally recognized identity assurance may also need approved systems such as DigiD or eHerkenning.
Yes. CM.com supports online payments, payment links and payment terminals for eligible government fees, educational payments, rent and public facility transactions.
Read moreOffering different communication channels, including SMS, Voice and Email, can help reach people with different preferences and needs. Accessible digital design and assisted or offline services remain important.
Read moreFrom reducing missed appointments to simplifying payments, discover how CM.com can help your organization work more efficiently and make essential services easier to access.
This chatbot helps you schedule a demo with one of our experts. Please note that it can't answer detailed questions about CM.com products, services, or pricing. Our team will be happy to cover those during your demo.
