Your Guiding Light in Designing and Deploying AI Agents That Can Execute and Orchestrate Any Business Task

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UNMATCHED PRODUCTIVITY

Automate business tasks, boost your team's productivity, and scale your business with AI agents.

CONVERSATIONAL EXPERIENCES

Provide 24/7 support, multi-channel engagement, and personalized experiences with AI agents.

FULL CONTROL

Easily monitor, control, and adjust your AI agents to align with your strategy and intervene when needed.

Build Your Own AI Agents and Transform Customer Experience

AI agents can perform complex tasks autonomously. Think of them as your always-on team members who can handle customer service, marketing, and operations tasks without constant supervision. Create AI agents that automate customer support responses, personalize marketing campaigns, schedule appointments, and analyze customer feedback—all while learning and improving with every interaction. Your AI agents work 24/7 to elevate your customer experience, freeing up your human team to focus on strategic decisions and tackling complex challenges.

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Turn Your Ideas into Automated Solutions

With HALO, turning your ideas into AI agents is as simple as speaking to a colleague. Just describe what you need, equip your agents with the right tools, and watch them come to life. Build, test, and deploy your own workforce in a controlled and secure environment.

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No Coding? No Problem—Just Talk to Your AI

With HALO, you create, automate, and control your AI in human language, making it possible for anyone on your team to enhance customer experience without technical barriers.

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Maximize Performance and Efficiency for Your AI Agents

Equip your AI agents with tailored tools and resources for seamless integration with your systems via APIs, web browsers, and applications- ensuring smooth implementation.

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Understand How Your Agents Function and Reason

HALO gives you complete visibility into your Agents' behavior and performance. You'll know exactly what actions they've taken and why, allowing you to step in or offer feedback whenever it's needed.

Manage and Monitor Your HALO Agents in One Secure Place.

No need to bring your own LLMs

Your data will not be used to train LLMs

No hallucinations or prompt injections

No PII is shared with our LLMs

LLMs hosted in Europe

HALO Is Fully Integrated With Our AI Engagement Platform

Our Engagement Platform integrates powerful marketing and service tools with HALO, enabling your teams to work smarter and deliver fast, personalized interactions. Simplify your tech stack and create unforgettable customer journeys—all in one platform.

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Curious To See How AI Agents Can Transform Your Business?

Request a personalized demo and, you'll see how easy it is to create, manage, and optimize AI agents that fit your unique needs. Whether you're looking to streamline customer support, automate marketing campaigns, or improve operations, our demo will give you a clear vision of how HALO can make it happen.

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FAQ

What is Agentic AI?

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Agentic AI is a type of AI that can act autonomously to accomplish tasks. This means that AI agents can make decisions and take actions on their own, and they can even learn from themselves to improve over time.

Agentic AI can think, learn and adapt without needing constant interference or redirection. 'Agentic' means 'agent-like behavior, such as expressing agency or control on one's own behalf'.

What are AI Agents?

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An important component of Agentic AI are AI agents. These AI agents act as virtual employees with a certain degree of autonomy within the Agentic AI framework, designed to perform tasks on behalf of the business.

There are many types of AI agents, from agents that can help with order management to streamline services, give shopping advice to help convert and boost sales, and much more. And there is no real limit to how many AI agents a business can create..

How to Control the Output of AI Agents?

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So, how does one control AI agents? First, with a platform that has governance or quality assurance options, by setting clear objectives, and implementing role-based access. This makes sure that there is no unauthorized use possible with the AI tooling. And secondly, by actively monitoring the performance of the AI agents. Use dashboards to keep track on behavior and results, and tweak the AI agents accordingly to make sure everything works seamlessly and results keep improving.

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How to Build AI for the Future

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Agentic AI Agents: Helping You Get Things Done

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Turning shoppers into loyal fans: how to retain customers post-Black Friday

Black Friday is a huge shopping event, drawing crowds of eager shoppers hunting for deals. But after the frenzy fades, the real challenge begins: turning one-time shoppers into loyal, repeat customers. Customer retention is vital for long-term success and post-Black Friday is the perfect time to build lasting relationships. So, how can your business retain customers post-Black Friday? In this blog, we’ll explore how to make it happen.

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The Art of Simplicity: Helping Your Customers Make Quick Decisions This Black Friday

Black Friday 2024 is just around the corner, bringing with it a great opportunity for retailers to maximize their sales. However, standing out in such a competitive event isn’t easy. Consumers expect attractive offers, fast deliveries, and top-notch customer support. In this article, we’ll show you how to simplify the purchasing process during Black Friday, optimizing everything from promotions to logistics and 24/7 customer service. Discover the best strategies to ensure a seamless experience and increase customer loyalty. Don’t fall behind this Black Friday!

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Unlock Communication Excellence With CPaaS

Diving deeper into CM.com's CPaaS approach in empowering business users to unlock Communication Excellence - a guest article by Quadrant Knowledge Solutions, a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services.

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Happy Clients, Happy Agents: the Platform Effect in Customer Service

As a member of the customer service team, you stand on the front lines of customer interaction every day. In a world where customers demand quick and personalized service, long wait times, impersonal responses, or worse, incorrect answers, can quickly drive a customer away. Your goal, however, is to connect customers with your organization and deliver the best answers and service possible. It’s incredibly satisfying to see a customer leave a conversation happier and eager to purchase your product. Your efforts can significantly enhance the customer experience, but you need the right tools to truly excel. Integrating these tools into a platform amplifies your capabilities and lets you experience the power of the platform effect.

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