Give your customers messages, verification, signing and voice inside your product. Connect once, add channels as you grow and let AI handle routine conversations.
Software vendors that connect with us
Your customers expect to reach their own customers from inside your software. Every channel adds onboarding, security and billing work, and that work pulls your team away from your product.
Offer messaging in your platform now, with nothing to replace and no channel to build.
Set up each of your customers as its own account, so a new customer can start sending quickly.
Send messages, codes and signing requests over one secure connection to every channel.
Use simple pricing that grows with your volume, and bill your customers across currencies.
Resell messaging under your own offering, so your customers get it through your platform.
Add messaging, verification, signing, voice and email to your product through one communications platform (CPaaS). Start with the channel you are missing and add more as your customers ask.
Software vendors start where messaging is missing. Your customers then ask for more channels, and for verification, signing and voice.
One platform covers each step, and APIs connect it to your product. Each new capability is another feature to switch on.
Begin with the channel your customers ask for first.
Move to the full channel mix, then add identity, signing, voice and email.
Keep your own product and accounts. Messaging plugs into them.
Connect your software once and send customer messages over WhatsApp, RCS, SMS, email and more, triggered by events in your product.
One API suite for messaging channels and email
Separate accounts for each of your customers
Email sent from your own domain
AI agents answer routine questions on messaging channels and voice, and pass the conversation to a person when one is needed.
AI agents on messaging channels and voice
Answers drawn from the data your platform connects
Handover to a person with the conversation attached
Confirm users with one-time passwords and identity verification, inside the flows of your own software.
One-time passwords for sign-in and approvals
Identity verification checks
Verification through APIs in your own flows
Add electronic signing to your workflows, so contracts and forms get signed inside your product.
Electronic signing through an API
Contracts and forms signed in your own flow
Signing offered to your own customers
Add voice calls next to the messaging you already offer, and run them on the same platform as your other channels.
Voice calls through an API
Automated voice menus for incoming calls on a CM.com number
Voice messages with text to speech
A notification from your product, a new channel, an AI answer, a messaging offer you resell: see how each moment works for your customers and your team.
An event in your software, such as an appointment, an application or an invoice, sends a message on the channel the recipient uses. Your customers manage it inside your platform.
Start with one channel and add WhatsApp, RCS, voice or email later through the same connection. Add one-time passwords or document signing when a customer needs them.
AI agents answer routine questions for your customers’ customers, using data from your platform. When a person needs to step in, the full conversation goes with the handover.
Your customers buy messaging through your platform, under your own offering. The channels run behind it, so you add a product without adding a build.
Marketing software
Your users plan campaigns and journeys in your platform. They need WhatsApp, RCS, SMS and email to send them at volume.
Service software
Your users handle questions, tickets and calls in your platform. They need messaging, voice and email in one place, and AI agents for routine questions.
HR and recruitment software
Your users hire, onboard and manage people in your platform. They send status updates, check identities and have contracts signed without leaving it.
Our partners don’t even know the journey of where that SMS begins and goes. They just know we’re delivering fantastic, reliable service to their end customers and that’s down to CM.com.
Not only budget reasons made us choose for CM.com. The fact that they have people in our countries Belgium and France, as well as the level of service they provide have led to a good and close relationship between ACTITO and CM.com.
As a software supplier we partner with other software tool suppliers and we provide integrations to increase our range for our customers.
A growing platform sends more messages and runs more checks every month. These figures show the track record of the infrastructure behind it.
Sending trusted customer messages since 1999.
Messages sent in 2025 across the globe.
Your customer data is stored and processed within the EU
Platform uptime across messaging and verification
Both. CM.com is a communications platform as a service (CPaaS) vendor, with messaging, voice, email and verification through APIs. It also offers contact center as a service (CCaaS) for teams that handle customer conversations in one inbox.
Yes, through APIs. Review the parts of your product that need to trigger messages, such as accounts, events and billing, before you agree the scope, because available data and permissions decide what you can automate.
Yes. Start with the channel you are missing and add more as your customers ask. Choose a first use case, connect the events it needs and agree a baseline. Adding verification, signing or voice later may need further integration.
When you decide it should. You set the questions and actions an AI agent can handle and define when it escalates. The person then gets the full conversation and its context, and continues from there without asking the customer to repeat anything.
Yes, software vendors can offer messaging to their own customers through their own offering, under a partner agreement. You set your own prices, invoice your customers and give them first-line support. Agree pricing, account setup and billing before launch, because those decide how it works for your customers.
Against a baseline you agree before launch. Track messages sent and delivered, customers using messaging, channels added per customer, and revenue from the messaging you resell. Review the numbers monthly, so a falling trend in one customer account shows up early.
Use the chatbot on this page to book a demo. Tell us where messaging is missing in your product today and we show you how to close the gap.
This chatbot helps you schedule a demo with one of our experts. Please note that it can't answer detailed questions about CM.com products, services, or pricing. Our team will be happy to cover those during your demo.
