LINE for Business

Revolutionize Southeast Asian Markets with LINE

Engage with your customers on the leading chat app in Japan, Taiwan, Thailand, and Indonesia.

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Elevate Sales and Customer Satisfaction with LINE

LINE offers more than just messaging – it's a versatile business solution that can revolutionize your customer engagement. Dive into various use cases to see how LINE for Business can work wonders for your specific needs and goals.

Discover the Benefits of LINE for Business

Connect with 230M+ Users

With access to LINE's large user base of over 230 million monthly active users, you can connect with a broad audience, expanding your reach and potential customer base.

Grow Customer Engagement

Use LINE's interactive features such as chatbots, stickers, and multimedia messaging drive personalized and engaging interactions, nurturing stronger customer relationships.

Boost Customer Satisfaction

Enhance customer satisfaction through efficient, round-the-clock support through personalized assistance, whether it's via a 24/7 chatbot or direct contact with an agent.

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Connect with Your Customers on Their Preferred Chat App

LINE is immensely popular in Japan, Taiwan, Thailand, and rapidly growing in Indonesia. If your customers are in these regions, using LINE is essential, just like local brands do!

Why LINE for Business?

24/7 Availability: Asian consumers expect instant responses. Use chatbots and live agents to provide real-time support for an exceptional customer experience.

Meaningful Journey: With inbound and outbound messaging for marketing, notifications, and live chat, LINE enriches every customer phase.

Creative Engagement: Embrace rich messaging formats like images and videos to make your brand stand out. Unleash your creativity!

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Mastering Conversational Messaging: A Comprehensive Guide

Guide to Conversational Messaging

Customers Want It, Businesses Need It

Customer engagement today happens on a variety of online messaging channels to attract, engage, interact, and convert.

In this guide, you’ll see how using the most relevant messaging channels can do the same for your business.

Download the guide

Why CM.com?

  1. Fast implementation and migration
  2. Integrate via API or software
  3. Premium customer support
  4. GDPR-compliant & secure

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WhatsApp vs Facebook Messenger: Which Messaging Channel is Best for What?

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In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.

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Chatbots in Action: Instagram Chatbots

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A2P Messaging Fraud and Prevention for Businesses

Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.

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Introducing Facebook Marketing Messages

Social media plays a central role in modern-day customer engagement. Personalized messages on the favorite messaging platforms of your customers will skyrocket the customer experience and grow brand loyalty. Meta now introduced a new way to market to your audience: via Facebook Messenger.

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