Communications Platform

Mobile Messaging and Voice Calls platform•

Connect once, communicate forever. Easy and cost-effective solutions to reach your audience.

SMS

Send and receive text messages globally using our SMS API or send personalised marketing messages from our platform via Campaigns.

Conversational Channels

Provide your customers with on-the-go access to your business via all their favorite conversational channels like WhatsApp and Apple Messages for Business.

Voice

Make, receive and automate your business calls. Reduce costs and improve efficiency with our VoIP products.

Send and receive SMS messages worldwide

Our SMS Gateway makes it easy to send bulk text messages across the globe. Build communication flows for every interaction, from notifications and verification use cases to machine-to-machine and marketing notifications.

Connect your application and website to our API.
Use our georedundant Cloud Platform for reliable global messages.
Get your brand officially verified by Google.
Keep control of your traffic via our Apps and API.

Communicate on Conversational Channels

Use our platform to engage your customers via their preferred channels for support, campaigns, transactional notifications, and more. Combine WhatsApp, Apple Messages for Business, Twitter, RCS, and more, or select the channels your customers prefer most. A perfect mobile messaging solution.

Get access to your customer's preferred channels with one API.
Add new channels with a few lines of code.
Rely on a strong platform to engage with your customers.

Start calling in a matter of minutes

Easily scale your Concurrent Channels and Call Setup per Second. CM.com can handle both your inbound as well as outbound capacity. Get insights into each call for anti-fraud purposes, such as timestamp, destination, surcharges, and more. The perfect voice call solution.

Set up your SIP Trunk in minutes.
Build Voice experiences with our Voice API.
Select inbound numbers for customer contact.
Up to 50% costs savings.

TRUSTED BY COMPANIES WORLDWIDE

Essential Communications guides for your business

The Guide to Conversational Messaging

Customer engagement today happens on a variety of online channels. In this guide, you will learn how to use the most relevant channels to communicate with customers to attract, engage and convert.

The Essential Messaging Channels Guide

Are you familiar with the features and opportunities of the essential messaging channels for your business? In this paper, you'll find all the benefits and features of the 7 most popular channels.

SMS Messaging for Business Communication

Learn about the six key features that help your SMS strategy succeed and how to select the right SMS partner for your business.

Full control with platform apps

Use the Voice Management app to set up and manage your SIP trunks. Or easily configure your Messaging Gateway connections in the Channels App and start within minutes!

Scale up via our global cloud platform

Our global privately-owned cloud platform is geo-redundant and directly connected to multiple carriers and operators. It makes it easy for you to scale-up your traffic with no hassle.

Analytics and logging

For our Voice and Messaging channels, we provide clear and detailed Analytics and Logging Apps as well as the possibility to get all your insights and information via our APIs.

API access for programmable voice

Implement additional voice functionality on top, or instead of our SIP Trunking service. Build voice applications from scratch, or implement our prefab building blocks with our APIs.

Unique API for all Messaging Channels

We provide all our messaging channels under one unique Business Messaging API. Easily integrate, scale-up or add extra channels such as SMS, WhatsApp, Apple Messages for Business, Viber and more.

Latest articles

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Jun 26, 2023 • Instant Messaging

What is a WhatsApp Opt-in and why do businesses need It?

WhatsApp has a number of policies in place to help them improve the overall customer experience and build a more positive relationship between consumers and online businesses. One such policy specifies that, before sending any messages to your customer through WhatsApp Business, companies must first receive consent to do so.

May 22, 2023 • Instant Messaging

Introducing Instagram Marketing Messages

In today's digital landscape, customer engagement is increasingly shifting towards social media platforms. This shift is well-founded, as personalised messaging on the messaging apps preferred by your customers can greatly enhance your brand awareness. With the introduction of Instagram's new Marketing Messages feature, you now have a powerful marketing tool at your disposal to increase your visibility where your customers are and re-engage them effectively, ultimately boosting your conversion rates.

Feb 23, 2023 • Instant Messaging

Unlocking the Potential of Twitter for Business Growth in South Africa

From increasing brand awareness to reaching potential customers, Twitter can be a powerful tool for driving business growth in South Africa. Read on to learn how to unlock the potential of Twitter to expand your business!

Dec 05, 2022 • Instant Messaging

SMS is 30 years old! 30 facts about SMS through the ages

Happy birthday, SMS! This famous channel celebrates its 30th birthday on December 3rd, 2022. From messages between individuals to SMS Marketing, the channel reigns supreme in the world of telecommunications. Let's look at some fun statistics and details you might not know about; 30 years of SMS history, the channel that pioneered mobile messaging as we know it today.

Nov 21, 2022 • Instant Messaging

9 mobile marketing mistakes to avoid next year

It’s no secret anymore, consumers expect to be able to engage with brands on their mobile devices. For brands, it is the best channel to reach your customers and to drive sales. While not every business needs a mobile app to meet consumer demand, every business needs a smart mobile marketing strategy. We’ll take you through the mobile marketing errors that shouldn’t be made next year.

Oct 06, 2022 • Instant Messaging

Valuable Customer Engagement for Effective Logistics and Durable Customer Relations

With millions of parcels being delivered on a daily basis, communication have become an integral part in the world of logistics and transport. If there is one thing that customers want, it's helpful information about their parcels.

a-beginners-guide-to-google-business-messaging-api

Aug 10, 2022 • Instant Messaging

How WhatsApp Chatbots For Insurance can Improve Lead Quality and Customer Service

In the face of growing competition in the insurance sector, insurers are finding it difficult to attract and retain customers due to extended waiting times. Every day, the insurance industry handles millions of queries about policy terms and conditions, account updates, claims to process, and so forth.

Jul 13, 2022 • Instant Messaging

An Introduction to Google's Business Messages API

Google plays an important role in most people's daily lives, with statistics showing that the site was visited billion times in January 2022 alone. Considering this prevalence, it’s no surprise that businesses are leveraging the site to better connect with customers and Google's Business Messages, launched in 2021, are facilitating just this.

Jun 03, 2022 • Instant Messaging

Chat Apps - Choosing Between Channels

There’s a plethora of messaging apps and mobile communication channels available worldwide. Various apps exist, native applications are growing and also standard SMS text messages are still widely in use. In what channel should you invest your resources?