previous icon Back to press
Dec 20, 2019
3 minutes read

CM.com supports communication in the connected vehicle

CM.com, a leading conversational commerce provider headquartered in the Netherlands, today announced its collaboration with the BMW Group. The company will provide the infrastructure for sending automated SMS messages as part of the car manufacturer's ConnectedDrive services globally.

CM.com connects numerous companies and brands worldwide to the smartphones of billions of consumers. In cooperation with the BMW Group, CM.com takes care of sending SMS to the respective partner carriers of the ConnectedDrive services and monitors the functionality of the data transmission around the clock.

For the customer, ConnectedDrive services mean greater convenience and easier operation: for example, before the journey begins, the route can be conveniently planned with the smartphone and then transferred to the navigation device in the vehicle. SMS is an important factor in the operation of such connectivity services. Automated SMS messages are now used almost everywhere in the world in a wide range of applications around the connected vehicle. According to CM.com's expertise, the technology is extremely well suited for this purpose, as the SIM cards integrated in the vehicles do not require a connection to the mobile Internet to send SMS messages. Moreover, it is a reliable global standard that has long been accepted by all mobile phone operators. SMS is therefore the only communication channel that practically always works regardless of the mobile phone standard available (such as GPRS, 3G or LTE). 

Several hundred million SMS messages per year

The use of CM.com’s technology will take on the following task at the BMW Group in the future: as part of a managed connectivity service, CM.com guarantees two-way message handling and monitors the transfer of SMS messages to the SIM cards installed in the vehicle via the respective partner carriers. This should ensure that the data transmission of expected several hundred million SMS messages per year is guaranteed around the clock without interruption.

The technology of CM.com will be made available to the BMW Group in a scalable manner without significant integration.

In the future, it will be possible to send automated SMS messages for numerous services of the automobile manufacturer - for example, to their own employees, but also to partners or customers in the form of registration confirmations.

"We are very pleased to welcome the BMW Group as a customer. The ConnectedDrive services offer drivers maximum connectivity, personalisation and entertainment, as well as everything that makes travel planning more convenient and easier. Our solution fits the bill because it is extremely flexible and agile" said Jeroen van Glabbeek, CEO of CM.com. "With this use case and service we show that we are ready to handle international IoT/M2M SMS traffic, which will be a fast growing market in the future alongside standard A2P services, and we expect to attract more companies in the IoT industry".

Was this article interesting?
Share it!
CM.com
connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM.com makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

Latest articles

unveils-groundbreaking-safeguard-feature-to-combat-artificially-inflated-traffic-ait-fraud
Oct 20, 2023 • CM.com

CM.com Unveils 'Safeguard' Feature to Combat Artificially Inflated Traffic (AIT) Fraud

Breda, The Netherlands, 26 September 2023 - CM.com, a leading provider of Communication Platform as a Service (CPaaS) solutions, is proud to announce the launch of its cutting-edge feature, 'Safeguard: Destination Management.' This innovative addition to the company's robust platform empowers customers to protect themselves against artificially inflated traffic (AIT) fraud by managing messaging traffic to specific destinations.

Engagement platform generative ai engine
Sep 19, 2023 • CM.com

CM.com Celebrates Launch of Generative AI Engine: Revolutionizing Customer Engagement

Breda, Netherlands, September 15, 2023 - CM.com, a global leader in conversational commerce solutions, is pleased to announce the successful launch of its innovative Generative AI capabilities. This release represents the latest advancement in CM.com’s ongoing AI investment efforts.

techno-girls-press
Jul 05, 2023 • CM.com

TechnoGirl Trust Partners with CM.com to Create STEM Careers for South African Girls

Johannesburg, July 6th, 2023 - CM.com, a global leader in conversational commerce solutions, is excited to announce its partnership with TechnoGirl Trust (TGT) in selecting four exceptional beneficiaries from the TGT programme for an exclusive internship opportunity.

Juniper recognizes CM.com as leader in CCaaS market
Feb 16, 2023 • Awards

Juniper recognizes CM.com as leader in CCaaS market

Juniper Research ranks CM.com, the market leader in cloud software for conversational commerce, as a leader in the Contact Center-as-a-Service (CCaaS) market.

Juniper Research CDP report
Feb 16, 2023 • Customer Data Platform

CM.com named an ‘Established Leader’ in Juniper Research's CDP Vendor Competitor Leaderboard

Juniper Research’s Competitor Leaderboard: CDP Vendors places CM.com as one of 14 leaders in the market.

CM.com selected as Euronext Tech Leader
Jun 07, 2022 • CM.com

CM.com selected as Euronext Tech Leader

CM.com, a global leader in cloud software for conversational commerce, has been selected to participate in Euronext Tech Leaders.

buildingblocks-press-release
Mar 15, 2022 • CM.com

CM.com completes acquisition of Building Blocks

CM.com, a global leader in cloud software for conversational commerce, has completed the acquisition of Consumer AI technology company Building Blocks.

CM.com recognized by IDC
Jul 21, 2021 • Awards

CM.com Recognised as a Major Player in the 2021 IDC MarketScape for the Worldwide Communication Platform as a Service (CPaaS) Market

CM.com (AMS: CMCOM), a global leader in cloud software for conversational commerce, has been positioned as a Major Player in the 2021 IDC MarketScape for Worldwide Communication Platform as a Service Vendor Assessment.

CM.com Strengthens Conversational Commerce Software Platform with TraceDock Acquisition
Jul 07, 2021 • CM.com

CM.com Strengthens Conversational Commerce Software Platform with TraceDock Acquisition

Extending the Mobile Marketing Cloud helps companies achieve the most optimal customer experience possible.

Is this region a better fit for you?
Go
close icon