The Customer Journey Dashboard is a powerful tool for conducting in-depth data analysis. Customer Success Manager Jean-Paul will walk you through practical steps to manage challenging chatbot interactions and optimize your customer service.
Enhance the user experience by strategically delaying the time between chatbot answers. Perfect for creating a natural and user-friendly interaction. Customer Success Manager Wilger will demonstrate the simple steps to implement ctaDelay using the Conversational AI Cloud. Let's dive in and explore this valuable feature.
Part of a customer journey is leading your customers to your desired destination, a page push can help you with that. In this video, Customer Success Manager Jean-Paul will explain what a page push is. He will provide an example and demonstrate how to implement it in the Conversational AI Cloud.
Feedback is an important part of creating the ultimate customer experience. When using the Conversational AI Cloud chatbot, a feedback question is asked to rate the answer of the chatbot. In this video Customer Success Manager Wilger is going to explain how to read the data in the Feedback Dashboard in Conversational AI Cloud.
