It's important to keep up with the innovations of multi-channel communication. What if your current software doesn’t support all these channels, your development capacity is limited, and service employees struggle to manage all communication channels and screens?
With the Business Messaging API, plugin or platform app you can communicate with your customers via all their preferred channels like Facebook Messenger, Twitter, WhatsApp, Apple Business Chat and many more. All in one interface.
Decrease the time spent to help each customer, combine all channels in one tool and save development costs.
Improve the efficiency of your customer service by delivering seamless personalised customer service.
Our API combines all important communication channels into one connection, providing you with a two-way customer engagement solution.
Use one of the available plugins to add different channels to your already existing system.
SIP Trunking by CM is flexible and cost effective. You can easily create and manage SIP Trunks in one interface.
You can use rich content like maps, payment options, media, buttons and more in your communication to support and enhance your message. Create endless possibilities to support your customers.
Make your customer service available via all communication channels with existing software using the Business Messaging API
Connect to one well documented API instead of a separate one per channel, or use our SDK’s to get started. Our SIP Trunk offers the sharpest rates for premium routes.
You only have to connect to our API once. If you want to add a new channel it will be done in no time.
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