As we look forward to the changes that lie ahead, we want to share our vision of what things might look like along the way to 2030.
Download the GuideOver the next few years, it’s going to be fascinating to see how new technologies continue to improve the way we qualify leads, add value for customers and streamline processes in Marketing & Sales.
This guide will give you a complete overview of email deliverability in 2021 and beyond. Learn how to skyrocket your email open rates.
Bring all your online and offline customer data together and create marketing campaigns that give customers that wow feeling.
We asked Brian Manusuma & Michiel Gaasterland for their predictions of customer service in 2030. What can we expect in the future, and how can we keep up?
Download the GuideCustomer Service is constantly changing. What can we expect in 2030 and how can we prepare? Brian Manusama and Michiel Gaasterland share their expectations.
Start measuring the most important customer service KPIs, to improve customer service performance and customer experience.
With the power of Conversational AI, customer questions can be identified, categorized, and resolved more quickly to improve customer service.
Could Voicebots be the next development in Conversational AI to deliver timely, personalized, and fulfilling customer service experiences.
We give you 7 tips for customer service in eCommerce. The checklist helps you to determine where you stand and what you can improve.
Find out in this guide what to consider when creating future-proof technology estates.
Download the GuideAs our lives become more intertwined and dependent on technology, consumer needs must be central to the development of technology estates.
Why is the WhatsApp Business API the way to grow your business and how can you easily integrate WhatsApp into your customer journey.
Learn about the six key features that help your SMS strategy succeed and how to select the right SMS partner for your business.
Customer engagement today happens on a variety of online channels. Discover why customers demand it and why businesses need conversational messaging.
Do you know the specificities and opportunities of messaging channels for your business? Find out everything there is to know in this mini-paper.
Learn how to prime your business for international eCommerce and tailor your payments infrastructure to meet business needs.
How can the right Payments Partner adapt, grow and future-proof your business? Read about the features to look for in a Payment Provider.
Businesses in retail & eCommerce should change the business-wide approach from transactional to building long-term customer relationships.
Discover how tech-driven your experience is and receive advice on the next steps in your digital transformation.
Customers are more empowered than ever, and not afraid to switch companies. Create your strategy to burn the churn with these 8 questions.
Governments are digitalizing their services for today's tech-savvy citizens and students. Learn how to advance digital services in the public sector.
Download our Infographics and learn how you can use data and personalization to sell more tickets, save on marketing costs and increase your fan base.
Create a top-notch mobile experience for your visitors before, during and after your event with our innovative tools. Collect data, personalize your communication, grown your fan base & more!
Discover how you can engage with different type of supporters by using data and personalizing each experience.
Discover how you can extend the live experience with mobile interaction before, during, and after a museum or park visit.
Learn all about new and more effective ways to attract potential donators and turn them into ambassadors with the help of smart solutions.
Raise your customer experience to an industry-defining mobile standard. Get started with our Software Solutions and turn those happy returning customers into brand ambassadors.
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