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Understanding the Gap - Consumer Insights Report 2022

Understanding the gap - consumer insights report 2022

In this consumer research report, you'll find valuable insights into how South Africans are embracing digital channels to perform a wide range of activities.

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Our vision for marketing and sales in 2030

Over the next few years, it’s going to be fascinating to see how new technologies continue to improve the way we qualify leads and add value for our customers. In this guide, we share our vision.

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Six ways chatbots create great customer experiences

Six ways chatbots create great customer experiences

Chatbots can be tailored to a wide variety of use cases. In this guide, we'll walk you through six different chatbots and demonstrate how they can be implemented to improve customer experience.

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IT and operations


The Importance of a consumer-Led technology estate

As our lives become more intertwined and dependent on technology, businesses that redefine their processes to create technology estates that prioritise user experience will lead the way.

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Industry guides

Infographics that guide you through the customer journey

Unlock the power of data and personalisation to elevate your customer service and marketing across the entire customer journey.

Cloud software for Conversational Commerce

Empower your marketing, sales, and customer service with our Communications and Payments Platform. Respond to your customers' need for real-time and personal contact with businesses, and personalise all your interactions through their favourite mobile channels.

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