How can I add users on a CM.com Platform account?
Product
- Messaging
- Voice
- Mobile Marketing Cloud
- Sign & Identity
- Ticketing
- Platform - E-Commerce
Steps
The user management feature allows you to add / delete users and change their roles on your platform account.
⚠️ Note: Only the platform owner and administrator are allowed to add users.
1. Go to Manage Account in the top-right menu.
2. Select Users
3. Add a user by clicking the "+" button.
4. Select the correct role and the users e-mail address, and click "Invite"
what is the difference between the roles?
Platform owner | Is allowed to do everything within an organisation. This is the only user who can do a top up / payment within the account. |
Administrator | Is allowed to everything within a specific account, except making any payments. |
User | Is allowed to work within a specific account |
- The invited user will receive an e-mail and should click the link in that e-mail.
- Click on "Join now"
- The invited user should fill in his/her personal details. Or if they already have an existing account they can login with thier credentials.
