How do you configure a carousel for Web Conversations V2?
- Go to your answer in Conversational AI Cloud's CMS and click on the insert image button:
- Fill in the image URL and add a title and description.
- In the 'Quick Replies' section, you have the option to include a label (the text visible to the end-user) along with the corresponding value that should be transmitted to the Conversational AI Cloud engine.
- Once you've incorporated several images (at least two to create a carousel display), your editable screen should resemble the following:
- Click 'Update,' and as outlined earlier in the changes, multiple images/cards will transition into a carousel view:
- Click save/publish and test in Web Conversations:
Good to Know
- Two or more images in the CMS will be displayed as a carousel in Web Conversations.
- Images accompanied by text in the CMS will not appear as a carousel in Web Conversations; instead, they will be presented as individual images.
- When creating a card, the 'value' attribute can be utilized to establish recognition.