With Conversational Commerce, you can be exactly where your customers are. This means communicating with your customer on all popular messaging channels, combined with data tools and payment solutions for the optimal customer experience.
The basis of Conversational Commerce is allowing customers to contact businesses and finish the path-to-purchase within their favourite messaging channel.
Sounds complicated? Connect to the CM.com platform and start the conversation today!
Create presence on all important messaging channels and start the conversation for an optimal customer experience.
Do you know who you're doing business with? With our innovative verification and data tools for rich customer profiles.
Remove any barrier in the path to purchase by allowing consumers to make purchases within the conversation.
Each customer has his own favourite messaging channels. To reach them all, you need presence on all of the important messaging channels. Disclose all required messaging channels for a true omni-channel presence.
Our messaging channels include -amongst others- WhatsApp, Viber, Telegram, RCS. Apple Business Chat, Facebook Messenger and of course the always reliable SMS for those internet-scarce moments.More about Messaging
Marketing is changing. Customers expect relevant and personal messages. You can only do this by really getting to know your customers. Use our CM Data solutions to continue the conversation and offer the best service, whenever and wherever.
With CM Data you can connect multiple data sources to one unified customer profile. You will have real time insights into your customers data and behavior.More about Customer Data
Remove any threshold on the path-to-purchase and allow safe and easy payments within the conversation. As a Payment Service Provider, we enable implementation of the most popular payment solutions in your Conversational Commerce proposition to sky-rocket your conversion rates.More about Payments
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