Live Product Update & Customer Story
Join us live on February 5th for two practical sessions. See what CM.com has built and what’s coming next through a live end-to-end customer journey demo, followed by a real-world case from Blackhawk Network (UK).
🗓 5 February 2026
🕓 16:15–17:45 CET
📍 Free online livestream
From product updates to one seamless customer journey
In this live demo, we walk through the full customer journey to show how recent CM.com platform developments work together in practice across messaging, automation, service and marketing.
You’ll see:
What we’ve built over the past months
How these capabilities connect in one end-to-end journey
What’s coming next, demonstrated live inside the platform
Discover how Blackhawk Network (UK) and CM.com are transforming customer engagement through AI-driven conversational commerce. Learn how its WhatsApp & RCS agents are redefining gift card purchasing for the biggest brands in the world (and paving the way for hyper-personalized engagement ecosystems).
✔ Free to join
✔ Includes live Q&A
✔ Recording available after
16:15 CET — CM.com
Live end-to-end journey demo: platform progress and what’s next
17:00 CET — Blackhawk Network
Real-world case: How conversational commerce drives smarter gift card flows
