Facebook Messenger

⚠️Please get in touch with your Account Manager for more help getting started with this integration.

For Facebook Messenger the following functions are covered:

• Text, Dialog, and T-dialogs

• Bold, and italic text formatting

• Media support

• Standardized integration with Conversational AI Cloud's Mobile Service Cloud

Facebook Formatting:

• Character limit of 2000 characters

• Placing a linebreak (single enter) will cause the answer to be split into separate chat bubbles

• A word can not have multiple markdown styling formats, e.g. you can not have a word be both bold, and italic

• Tables are not supported

• Only images of the MIME type image/SVG are not supported for our Facebook integration

• Media can not exceed 25MB