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Communications Platform

Communications Platform for Messaging & Voice

Connect once, communicate forever. Easy and cost-effective solutions to reach your audience.

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SMS

Send and receive text messages globally using our SMS API or send personalized marketing messages from our platform via Campaigns.

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Conversational Channels

Provide your customers with on-the-go access to your business via all their favorite conversational channels like WhatsApp and Apple Messages for Business.

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Voice

Make, receive and automate your business calls. Reduce costs and improve efficiency with our VoIP products.

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TRUSTED BY COMPANIES WORLDWIDE

portingcx
bmw group
takeaway.com
tantan
sushishop
etam
parkmobile
randstad

Mobile Messaging and Voice for Business Communication

Reach your customers everywhere, within a single communications platform. Our integrated platform and APIs provide access to multiple messaging and voice channels.

Watch the video to get a first impression of our Communications Platform.

Connect with customers on any channel and expand your reach.

All Available Channels

SMS
WhatsApp Business API
Apple Messages for Business
Viber
Instagram Messaging
Facebook Messenger
RCS
Voice
Push
sms notification

Send and Receive SMS Messages Worldwide

Our SMS Gateway makes it easy to send bulk text messages across the globe. Build communication flows for every interaction, from notifications and verification use cases to machine-to-machine and marketing notifications.

  1. Connect your application and website to our API

  2. Use our georedundant Cloud Platform for reliable global messaging

  3. Get your brand officially verified by Google

  4. Keep control of your traffic via our Apps and API

More About SMS
conversational channels

Communicate on Conversational Channels

Use our platform to engage your customers via their preferred channels for support, campaigns, transactional notifications, and more. Combine WhatsApp, Apple Messages for Business, Twitter, RCS, and more, or select the channels your customers prefer most.

  1. Get access to all your customer's preferred channels with one API

  2. Add new channels with a few lines of code

  3. Rely on a strong platform to engage with your customers

More About Channels

Start Calling in a Matter of Minutes

Easily scale your Concurrent Channels and Call Setups per Second. CM.com is able to handle both your inbound as well as outbound capacity. Get insights into each call for anti-fraud purposes, such as timestamp, destination, surcharges, and more.

  1. Set Up Your SIP Trunk in Minutes

  2. Build Voice experiences with our Voice API

  3. Select inbound numbers for customer contact

  4. Up to 50% costs savings

More About Voice

Ready to Get Started?

Benefit from our Communication Platform with all the tools and solutions you can imagine.

Engage and make your customers happy, send them delivery notifications, booking confirmations, appointment reminders, and more, at the moment it matters. Discover all the possibilities.

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How Our Platform Is Used by Our Partners

Scalability, Quality and Cost Savings Under One Roof

Full Control With Platform Apps

Use the Voice Management app to set up and manage your SIP trunks. Or easily configure your Messaging Gateway connections in the Channels App and start within minutes!

Scale up via our Global Cloud Platform

Our global privately-owned cloud platform is geo-redundant and directly connected to multiple carriers and operators. It makes it easy for you to scale-up your traffic with no hassle.

Analytics and Logging

For our Voice and Messaging channels, we provide clear and detailed Analytics and Logging Apps as well as the possibility to get all your insights and information via our APIs.

API Access for Programmable Voice

Implement additional voice functionality on top, or instead of our SIP Trunking service. Build voice applications from scratch, or implement our prefab building blocks with our APIs.

Unique API for All Messaging Channels

We provide all our channels within one Business Messaging API. Easily integrate, scale-up or add extra channels such as SMS, WhatsApp, Google's Business Messaging and more.

Latest Articles

Protect Your Customers from Fraud With RCS Sender Verification
Jun 05, 2024 • Instant Messaging

Protect Your Customers from Fraud With RCS Sender Verification

Cybercrime and spam messaging is on the rise. Criminals attempt to impersonate trusted businesses in the hopes of scamming loyal customers out of their personal details, login credentials, and even banking information. This damages the trust between customers and businesses. How can you tell which messages are legit, and which ones aren't? RCS Business offers verified sender profiles, helping customers identify official business accounts so they can engage with business communication with confidence.

Unified Messaging With RCS on iOS
May 15, 2024 • Instant Messaging

Unified Messaging With RCS on iOS

RCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.

hero-17-sms-customer-service-templates-to-use-today
Apr 29, 2024 • Instant Messaging

17 SMS Customer Service Templates to Use Today

Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.

SMS Customer Service
Apr 08, 2024 • Instant Messaging

How to Effectively Use SMS for Late Payments

Organizations face a significant challenge in effectively managing overdue payments and cash flow in a positive light with customers. To collect payments while keeping relationships intact and increasing engagement, SMS has emerged as a powerful, efficient and convenient tool for both businesses and customers. In this blog, we’ll explore how to effectively use SMS for late payments, highlighting its benefits and best practices.

WhatsApp vs Facebook Messenger
Jan 17, 2024 • Instant Messaging

WhatsApp vs Facebook Messenger: Which Messaging Channel is Best for What?

WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details

facebook-chatbot-1
Sep 22, 2023 • Instant Messaging

Chatbots in Action: Facebook Chatbots

In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.

instagram-chatbot
Sep 13, 2023 • Instant Messaging

Chatbots in Action: Instagram Chatbots

Every channel where customers interact with a brand offers a different experience. Among the most distinctive is Instagram. Unlike other social media apps, Instagram users scrolling through posts often feel a deeply personal connection with the sources they follow: celebrities, favorite products, and subjects they’re passionate about. It’s a community built on trusting influential people.

messaging-fraud-and-prevention-for-businesses
Sep 06, 2023 • Instant Messaging

A2P Messaging Fraud and Prevention for Businesses

Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.

blog-facebook-marketing-messages
Aug 10, 2023 • Instant Messaging

Introducing Facebook Marketing Messages

Social media plays a central role in modern-day customer engagement. Personalized messages on the favorite messaging platforms of your customers will skyrocket the customer experience and grow brand loyalty. Meta now introduced a new way to market to your audience: via Facebook Messenger.

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