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Getting Started
Introduction guide MSC Basic
How to have a conversation in Mobile Service Cloud Basic?
How to start the Conversation in Mobile Service Cloud Basic?
How to work with a Conversational Window?
What is the pricing of Email in Mobile Service Cloud Basic?
How do I request SMS in Mobile Service Cloud Basic?
How to check your analytics of Mobile Service Cloud Basic?
How to perform bulk actions in Mobile Service Cloud Basic?
What is the difference between the user roles in Mobile Service Cloud Basic?
Users Roles Customer Contact privileges
Connecting Channels
How to connect your Gmail account to Mobile Service Cloud Basic?
How to add Email in Mobile Service Cloud Basic?
How can I connect Twitter to Mobile Service Cloud Basic?
How can I connect Telegram to Mobile Service Cloud Basic?
How can I connect Facebook Messenger to Mobile Service Cloud Basic?
How can I remove a channel from Mobile Service Cloud Basic?
Settings
How to get started with Mobile Service Cloud Basic?
How to setup Channels in Mobile Service Cloud Basic?
How to make use of our features in Mobile Service Cloud Basic?
How to use the shared inbox in Mobile Service Cloud Basic?
How to setup browser notifications for Mobile Service Cloud Basic?
How to get browser notifications to work?
How to tag your conversations in Mobile Service Cloud Basic?
How to filter conversations in Mobile Service Cloud Basic?
What if my message cannot be delivered in Mobile Service Cloud Basic?
How to use out of office in Mobile Service Cloud Basic?
How can I remove a team from Mobile Service Cloud basic?
How long will messages be visible in Mobile Service Cloud Basic?
What is the Customer Contact dataretention period setting?
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