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Ticketing
Event Ticketing
Ticketing Support
Event Ticketing
Getting Started
Checklist Ticketshop - Start Selling tickets
What is a ticket poule?
How to organise a presale?
How to secure my Ticketshop for a selected group of people?
Consumer details
What is Ticket Personalization?
How do I edit the personal details of an order ?
How can I edit the name on a guest list ticket?
Why is the age of the visitors of my event so high?
How can I see where my visitors live?
Consent Management
How to add a marketing opt-in in my ticketshop?
General terms and conditions & privacy policy visitors CM Ticketing
Payment Methods
Which payment methods are available in the Ticketshop?
How to enable invoicing for your visitors?
Analytics
How many visitors are currently in my ticketshop?
How many visitors am I expecting for my event?
How can I export the visitor data?
How do I export the consumers that agreed to receive the newsletter?
Ticketshop
How can I create a Ticketshop?
How to Integrate Ticket Shop Using an Iframe
Is it possible to disable the ticket download?
How do I create upsell tickets?
How can I add extra steps in the Ticketshop?
How do I create ticket categories in the shop?
How can I create ticket categories?
Customize ticketshop
What are the measurements of the Ticketing - custom shop?
What does the order confirmation email look like and how can I edit this?
How can I add an image to the Ticketshop?
How can I make a custom Ticketshop?
How do I create a ticket layout?
How can I add an image to my tickettypes?
How do I customize mobile ticket layout?
How do I connect my ticket layouts to my tickets?
How can I change the design of my Ticketshop?
Discount Codes
What are discount codes?
How do create your own discount code?
How to modify a discount code?
Refunds
How to request a refund for tickets?
Scanning
Ticketing Scan App Guide
How do I setup a new scanning service?
How do I see who was present at my event?
Some tickets are valid on multiple days. Where do I configure a ticket to be scanned more than once?
Where can I configure the time frame in which my tickets can be scanned?
Payout
When do I receive the payout of my sold tickets?
Where do I fill in my bank account number (IBAN)?
Can ticket fees be paid out early (Ticketing)?
Ticketing x Mobile Marketing Coud
How to integrate CDP into Ticketing?
Consent Management - Email Campaigns
Consent Management - CDP
Marketing Segments
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Clean-up Customer Data Platform
Ticketing filters in the Customer Data Platform
Ticket Personalization Reminder - Email Campaigns
Contact
How can I contact the CM Ticketing team?
Where can ticketbuyers ask questions about their tickets?
Is CM Ticketing General Data Protection Regulation (GDPR) compliant?
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