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Are You On WhatsApp?
Your Customers Are

With over 75M WhatsApp users, forget email; turn to the world’s most popular messaging app to connect with today's customers.

WhatsApp Business next icon Are You On WhatsApp?

How this Works:

1. Exchange Info

Provide contact information in the form below, so an expert can connect with you about potential reimbursements for development and implementation costs.

2. Let's Connect

Our experts will meet with you to explain eligibility, work with you to understand your company's needs and brainstorm ideas of generating ROI by leveraging new communication channels.

3. Build Together

Selected partners that move forward can expect to have a project plan grossing at least 5X ROI within the first year after implementation and will receive financial incentives accordingly.

Reach a New Audience by Partnering with CM.com

Get ahead of your competitors & connect with today's tech-driven audience on the world's most popular messaging app. Grow your audience, reach & conversions by joining over 2 BILLION active WhatsApp users around the world.

With 100 BILLION daily messages being sent, you can exponentially grow your outbound marketing.

Learn More

Trusted by Companies Worldwide

Invictus Games
Cash Crusaders
Cash For Gold
Kentucky Fried Chicken (KFC)

World Class Mobile Customer Experience

One to One Conversations

Be where your customers are and enable easy and simple customer support, interactions and improve your business results.

Secured and Controlled

We provide a cloud-based solution to securely host WhatsApp data. Our API is GDPR compliant and secured with end-to-end encryption.

24/7/365 Support

High level customer support from CM.com combined to onboarding professional services.

sport industry stadium

Be Where Your Customers Are

Consumers prefer to communicate with businesses, as they do with their friends and family, on their personal WhatsApp number. Customers are more confident talking to valid WhatsApp Business profiles. Connecting with your customers on WhatsApp is a great complement to your email communications and phone conversations.

The WhatsApp Business Platform is an indispensable tool for the entire customer journey. It allows you to connect with your customers where they spend most of their time; with low-threshold conversations with your business and customer satisfaction at the center of this service.

automotive industry

We are in the era of customer centricity. The communication between a brand and its user should be accessible and frictionless. 73% of consumers point to the customer experience as an important factor in their purchasing decisions. Also, these consumers are more likely to make a purchase when businesses offer them personalized experiences. Therefore, communication between a business and its customers should always be accessible and seamless.

Businesses are now incorporating customer care as a key factor into their growth strategy and make it easy for their customers to engage with them.

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Customers Prefer the WhatsApp Business Platform:

Send Content Your Customers Want To See

Boost Sales with Customer Experience

A brand's communication with its users should be accessible & frictionless. 73% of consumers point to customer experience as the most important factor when purchasing. 

Reach Your Customers Anytime, Anywhere

Provides fast & reliable messages exchanged over the internet through various devices such as smartphones, laptops, desktop computers, tablets, and even smartwatches. 

A Platform Tailored to Your Business

Start a chat with a larger customer base and share updates on products, services, and offers. The App is tailored for small, medium & large businesses. 

Latest Articles

May 09, 2024 • WhatsApp

Happy clients, happy agents: the platform effect in customer service

As a member of the customer service team, you stand on the frontline of customer interaction every day. In a world where customers demand quick and personalized service, long wait times, impersonal responses, or worse, incorrect answers, can quickly drive a customer away. Your goal, however, is to connect customers with your organization and deliver the best answers and service possible.

WhatsApp vs Facebook Messenger
Jan 18, 2024 • WhatsApp

WhatsApp vs Facebook Messenger: Which Messaging Channel is Best for What?

WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details

Ads That Click to WhatsApp
Jan 18, 2024 • WhatsApp

Ads That Click to WhatsApp: What Are They and What Are the Benefits?

Successful marketing means creating personal and conversational experiences for your customers. And what better place to meaningfully connect to your customers than on their favorite social media platforms and channels such as Facebook, Instagram and WhatsApp? With ads that click to WhatsApp, aka click-to-chat WhatsApp ads, you can offer your customers the direct and personal engagement that they crave. Read all about it!

Sep 12, 2023 • WhatsApp

A2P Messaging Fraud and Prevention for Businesses

Safeguarding company data against security threats should be at the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud, is on the rise. Read about the different types of A2P fraud and the steps you can take to avoid becoming the next victim.

Aug 14, 2023 • WhatsApp

Two Factor Authentication (2FA) on different messaging channels

Two Factor Authentication, or 2FA, is an effective way to protect your data and customers. But how do you set up Two Factor Authentication? And what messaging channels can be used for 2FA?

Aug 04, 2023 • WhatsApp

How to use WhatsApp Business One Time Passwords

Chances are that you've received One Time Passwords (OTPs) before, often via SMS or email. But did you know there might be an even better platform to send OTPs on? WhatsApp Business Platform allows you to send One Time Passwords on your customers' favourite messaging channel, enhancing the customer experience and improving customer relations.

Mobile Marketing Cloud conversational marketing blog
Jul 27, 2023 • WhatsApp

Engagement where it matters: CM.com's take on conversational marketing

Look at most definitions of conversational marketing, and it’s unclear what the excitement is about. “Engaging customers through dialogue,” “interacting with people via real-time,” “two-way communication,” and “putting the focus on interactions using social media messaging channels.” Isn’t that what marketers have been doing for years?

Jul 24, 2023 • WhatsApp

WhatsApp Business Platform Conversation Categories

WhatsApp Business Platform has a wide range of exciting features to optimize communication with your customers at every touchpoint of the customer journey. WhatsApp has now divided the different conversations you can have with customers into four categories, making it even easier to make the most of these features.

whatsapp business features blog
Jul 20, 2023 • WhatsApp

WhatsApp Business Features To Boost Your Retail Business

WhatsApp Business gives business owners a presence on one of the world's most popular social messaging apps, which allows them to communicate more effectively with their customers and help their businesses grow in the online marketplace. Here are some features that have already made the WhatsApp Business Platform an essential part of people's retail practices worldwide.