Real-time messaging analytics that matter

Messaging analytics

Get aggregated and detailed insights into your SMS, WhatsApp and Email traffic. Improve your mobile strategy with real-time delivery rates, speed, and conversion rate data.

Try Messaging analytics for free

Quick and clear insights

Messaging Analytics offers aggregated and detailed insights into SMS, WhatsApp and Email communications and real-time trends, so you can adapt your mobile strategy directly. It provides views into the status and performance of your electronic communications.

  1. Direct recognition of possible bottlenecks in traffic.

  2. General overviews for trends, delivery rates and delivery time.

  3. Free for every CM client.

Messaging Analytics features

Messaging Analytics saves time, eliminates unnecessary processes and simplifies procedures and automatisation.

Discover everything you can do with Messaging Analytics! - Inside views in real time.

Number of involved reports

Make insights into the number of involved reports over various periods of time (past 52 weeks, 30 days, 7 days and 6 hours). Within these views, breakdowns by country and operator can be seen.

Delivery rate

Shows both the delivery rate for successfully delivered messages and a view in absolute numbers. At the user level, it additionally shows the most important reasons why message delivery fails (*error mapping*). With this information, both routing and the telephone number database can be improved.

Delivery speed

Delivery speed gives the average time in seconds required for the message to be received by the end user's mobile device. This is essential for time-sensitive messages and One Time Password codes with short expiration times.

Conversion rate

Search, find and optimize your mobile transactions by implementing the Conversion API. With it, you can achieve the best total overview of your campaigns' success and measure ongoing messaging traffic.

Why is Messaging Analytics interesting for you?

The benefits from real-time insights

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Quality controls

When sending One Time Passwords, it's important for the password to arrive quickly. Thanks to our quality checks, you will know if one of them doesn’t reach its recipients and why.

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Telephone numbers up-to-date

How up-to-date is the phone number database for sending Mobile Marketing messages? With our Conversion API, you will know when a message reaches its target and react accordingly.

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Delivery time and delivery rate

Something urgent or exciting just happened? Therefore, you have sent an alert or a notification to all who need to know. CM Analytics will enable you to find out if the information delivered.

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CM‘s solutions are not only available for retailers. They can also be used in the Wholesale sector. Do you want to know more about what we can do for you? Read this page or contact us.

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